Greg May Honda

Great people, good deal, slow departure I purchased a 2016 Honda Odyssey with ~40K mileage in November 2019. Sales people were responsive and courteous. Service department was thorough as u I purchased a 2016 Honda Odyssey with ~40K mileage in November 2019. Sales people were responsive and courteous. Service department was thorough as usual (I have other vehicles serviced at this dealership). But during a final inspection of the vehicle, it was not well cleaned and detailed as promised, and the lug nut key was missing. After resolving this issue, the vehicle failed to start, but a new battery was quickly installed. I just finished a 1000 mile round trip to Arkansas with no major problems from the car; I will need to replace a rear wiper and some internal components that appeared okay at the time of purchase, but were actually broken or worn out once we used them. Overall, I am pleased with the vehicle and the buying experience, which only required a little more than an hour to sign all the paperwork. More

Alan was very thorough and communicated very well. I generally have never used dealership service centers because i felt it was too expensive for the same service you can get other places but the servi I generally have never used dealership service centers because i felt it was too expensive for the same service you can get other places but the service was so good i feel i may start using it more regularly. More

Substantially more expensive than estimated I won't fault the repair job. I called in a panic, not knowing where else to go the day before Thanksgiving, and not only was the service department a I won't fault the repair job. I called in a panic, not knowing where else to go the day before Thanksgiving, and not only was the service department available, they figured out the problem quickly. I do want to commend them for their kindness and expertise. However, when the issue was explained to me, I was told the cost of the replacement part and labor, which was well within my budget.I understand it's an estimate, but I was told a very specific cost for the part, and I expected the cost of labor to probably go up a bit. Once it came in and was replaced, and it was not as though I could have it undone, the price of the part had greatly increased and my cost due immediately was nearly three times the estimate. I was fine with the cost of labor being more, but I was surprised that the cost of the part had increased so substantially, and without any discussion of the change. I felt like I had been told a lower estimate so I wouldn't take my car to a mechanic, and then once it was too late to go somewhere else, the price was tripled. If it had just been discussed with me prior to completing the work, so I could be an informed customer, this would be a much more positive review. I also fault myself for not knowing which questions to ask or getting anything in writing. I've bought my last two vehicles here, and I will probably buy the next one here, too. I think they have the best prices for vehicles within hundreds of miles (I had checked from Dallas to San Antonio and over to Houston), and they had the best prices and nice sales people. But I probably won't have my car serviced here unless I have no choice. More

Very satisfied They went out of their way to ensure that the work was done properly and to fix what another shop had done poorly. They were also more than fair in wh They went out of their way to ensure that the work was done properly and to fix what another shop had done poorly. They were also more than fair in what they charged for doing major work on the vehicle. More

Allan was helpful and very nice and took care of what needed Allan was very helpful and friendly. Problem was corrected and taken care of in a timely matter. Everyone that I spoke to was very nice and helpful. Allan was very helpful and friendly. Problem was corrected and taken care of in a timely matter. Everyone that I spoke to was very nice and helpful. More

Love the service department! Have not had any issues with the service at Greg May. Ran over both key fobs with lawn mower. The got me taken care of quickly and cost effective. Have not had any issues with the service at Greg May. Ran over both key fobs with lawn mower. The got me taken care of quickly and cost effective. More

Great service during the holiday Adam kept me informed during the 3 hours it took to balance and align my new tires. He is easy to work with and understand. Adam kept me informed during the 3 hours it took to balance and align my new tires. He is easy to work with and understand. More

Excellent sales person Salesperson Jenna Cole was a perfect match for me the consumer. She was patient in answering questions and had a real sense of what was important to m Salesperson Jenna Cole was a perfect match for me the consumer. She was patient in answering questions and had a real sense of what was important to me , a female consumer . She explained and demonstrated all the features that were new to me . S made sure my test drive was on a quiet road that provided me with a good place to try out the suv. I very much appreciate her helpful approach and her follow through on having paperwork and vehicle ready for me at purchase time. Thank you Jenna. More

respectful, thoughtful listener this is the second Honda I've leased from Greg May Honda. I appreciate that the staff listen to me and respond to my requests. The service department this is the second Honda I've leased from Greg May Honda. I appreciate that the staff listen to me and respond to my requests. The service department is awesome, and it's a major factor in my returning for another vehicle when my lease was up. Lawrence was very helpful, knowledgeable, and friendly. Overall a very positive experience. More

Awesome deal I bought a 2020 Honda Accord from these guys and I have to say after purchasing two 2019 vehicles from another dealership this one was the least stres I bought a 2020 Honda Accord from these guys and I have to say after purchasing two 2019 vehicles from another dealership this one was the least stressful. I felt good about this buy not just because of the deal I got on the car, but because the staff made the experience great. Not to mention after signing my contract I felt I got the best deal. More