Grieco Chevrolet of Fort Lauderdale

I made an appointment for an oil change and tire rotation and came to my appointment with a coupon I’d received from Grieco for an oil change and tire rotation for $49.95. I pulled up in the service lane an and came to my appointment with a coupon I’d received from Grieco for an oil change and tire rotation for $49.95. I pulled up in the service lane and waited about 15 minutes before anyone acknowledged me. I then spoke with Jonathan Cardoza and he advised me of other service that my car was due for including transmission and brake service. The total for all service was more than $1000. This was so much more than what I planned for so I asked for a discount. He said he could give me 10 percent off. When I came to get my car, I reviewed my bill and saw that there was no 10 percent off reflected on my bill. I also saw the oil change was billed at $53, more than the coupon I’d given him. When I asked Jonathan he said the original cost in the computer was more. But if the 10 percent off is not reflected on the customer’s receipt how can I know I received the discount? He said he also gave me 10 percent off the oil change, but how can that be true if it cost more than the $49.95 on the coupon? He also was annoyed that I had questions about the bill and he walked off. When I paid and got to my car, there was rust and debris on my front seats from a repair to my sunroof. Could someone not remove or vacuum out the debris before bringing it to the customer? I started the car and noticed right away the tire sensors showed that my tires were not properly inflated. I looked for Jonathan for assistance, but he was hiding somewhere. Another staff person finally asked if I needed help and assisted with inflating my tires. So I paid for more than $1000 worth of service, including a tire rotation yet the tires weren’t properly filled with air? I began to question the quality of all the work that was done and began to feel like I’d been ripped off. And just like my arrival, when I paid my bill, there was no greeting or thank you. I’ll never return to Grieco for service. It’s unlikely I’ll ever buy another GM product, but if I do, it definitely will not be from Grieco Chevrolet. How do you go out of business? One customer at a time. More

Service dept has went down hill after AutoNation sold it. No matter what my issue is, service held my car over 24 hours and up to 3 days. 28 hours fir steering fluid refill. 2 days for clearing drainage f No matter what my issue is, service held my car over 24 hours and up to 3 days. 28 hours fir steering fluid refill. 2 days for clearing drainage from roof. Over 3 days for water pump replacement. Yesterday, they held my car for 28 hours using an excuse they needed to do a more thorough diagnostic test. Came back telling me the rack and pinion needed replaced at $4k. I refused and they charged me $202. I feel that should be refunded to me. Oh btw. Steering fluid was added and the steering is fine. The service rep Ruben and service manager both told me my car does not use steering fluid it’s electronic Service needs training More

service as promised. Will come back for service again. Scheduled service was easy. Truck was ready and service was completed as promised. Thank you. Jason Scheduled service was easy. Truck was ready and service was completed as promised. Thank you. Jason More

Prompt, courteous, advised me what was needed to be done and not done (just an oil change and an a/c filter), car washed and in and out in less than hour. That’s what I call great service. and not done (just an oil change and an a/c filter), car washed and in and out in less than hour. That’s what I call great service. More

This was easily the best experience i’ve had at any dealership. Feliciano Chacone was very polite and down to earth as well as knowledgeable on the vehicle in all of its features. He was extremely plea dealership. Feliciano Chacone was very polite and down to earth as well as knowledgeable on the vehicle in all of its features. He was extremely pleasant to work with and id definitely buy another vehicle from him in the future. Alex Amalfi assisted in the closing of the deal as well as the test drive. He as well knew the vehicle throughout and how it performed. These two gentlemen deserve much praise for their work. More

Extremely aggravated. I have been to to the service center over 3 times in about a month and a half. I do not get the explanations I am looking for and I have had to go back and forth multiple times. center over 3 times in about a month and a half. I do not get the explanations I am looking for and I have had to go back and forth multiple times. More

I love this place They know what my car need And ,I I love this place They know what my car need And ,I always get a great service A wonderful experience Very friendly On time my service I love this place They know what my car need And ,I always get a great service A wonderful experience Very friendly On time my service More

Quick and painless buying experience! Tyler was great and made the whole process simple. We were in and out in under an hour. Thank you made the whole process simple. We were in and out in under an hour. Thank you More

I truly enjoyed the service and friendly environment I received at Grieco Chevrolet. It was an all around pleasant experience. I would recommend all to visit. received at Grieco Chevrolet. It was an all around pleasant experience. I would recommend all to visit. More

Threatening to charge me for an “overnight storage” fee when the car was there for two days and I had scheduled a pickup the next day....ridiculous. Money hungry. Poor coordination between service and the when the car was there for two days and I had scheduled a pickup the next day....ridiculous. Money hungry. Poor coordination between service and the floor guys as well. Wanting to buy my car without any information on it. So much back and forth and no clear answers. More