Grieco Chevrolet of Fort Lauderdale

Worked efficiently and was great. I left my charger in the car and a gentleman who worked there let me use his. Khai got me out as quickly as he could. the car and a gentleman who worked there let me use his. Khai got me out as quickly as he could. More

Poor communication. I sat with the Service Rep and explained the two items that I needed addressed. And he did not get my problems solved. I tried to explain to him and did not listen. My vehicle was explained the two items that I needed addressed. And he did not get my problems solved. I tried to explain to him and did not listen. My vehicle was kept overnight. The Service Rep that started my tickwt was off the next day. It was not left with someone to follow up. I had to call and get an update in the afternoon. A different rep took care of me. And he did take appropriate care of my needs. More

Amazing service, they take care of the suspension issue in my truck, Jonathan call me as soon the parts arrived and they fixed. Now the truck is really good and like always the service you provide is remar in my truck, Jonathan call me as soon the parts arrived and they fixed. Now the truck is really good and like always the service you provide is remarkable More

My experience was amazing Sabrina who was my salesperson was awesome and very knowledgeable with the business, so much so, I brought my mother in to purchase a vehicle 2 day later was awesome and very knowledgeable with the business, so much so, I brought my mother in to purchase a vehicle 2 day later More

Kept me informed with everything going on with my car but now check engine light came back on and have to take it back 2 days after I got it back now check engine light came back on and have to take it back 2 days after I got it back More

I had brought my car in on a Monday to be repaired. They said it would be completed by the end of the day. They actually didn’t get to work on it until late that Wednesday. They stated that there were issue said it would be completed by the end of the day. They actually didn’t get to work on it until late that Wednesday. They stated that there were issues and needed to keep it longer. A tech didn’t even look at it until Wednesday, so they lied to me. I’m very disappointed in the service I received. More

The service center did little to diagnose my vehicle’s mechanical issue. When I dropped off my vehicle, I told them I suspected that the distributor was malfunctioning. They did little to investigate the mechanical issue. When I dropped off my vehicle, I told them I suspected that the distributor was malfunctioning. They did little to investigate the issue and instead took my suggestion as fact and charged me over $200 for my own diagnosis. To really add to the sting, Grieco Chevrolet quoted over $900 for parts and with labor over $2300, which is an outrage. This is a 1-2hour job and the parts cost no more than $200. An OEM AC Delco distributor costs approximately $90 and the OEM AC Delco wires cost about $50. I have been scammed out of $200 and this dealer attempted to scam me out of $2300. Thankfully I am not a fool. Finally, when I arrived to pick up the vehicle, they took 27 minutes to bring my vehicle from the lot. They told me they were havung trouble finding it. This is odd because I was told that they had just finished putting the parts back on the vehcile after finishing the diagnosis. If they had just finished putting the parts back on, how did they lose track of the vehicle’s location? This is additional evidence that they did not even examine the vehicle but instead assumed my personal diagnosis was correct and then charged me for a diagnosis without conducting any work. More

Jonathan is always a professional and provides excellent information and assistance. I appreciate his helpful and courteous service. He always makes the process fast and reliable. information and assistance. I appreciate his helpful and courteous service. He always makes the process fast and reliable. More

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