Grieco Chevrolet of Fort Lauderdale

Service could have been way better. 2 months my vehicle stayed in the shop awaiting parts for a 2019 I bought a month before. I could not get answers on when the parts will arrive so I contact GM customer stayed in the shop awaiting parts for a 2019 I bought a month before. I could not get answers on when the parts will arrive so I contact GM customer care to make things happen. I'm return I was offered a few compensation from GM for having to wait so long, which started from 4 compensation down to 1. Each time GM called me what the offered me changed each time. All I can do is shake my head. Far as at the dealership, initially I wrote down every issue I was having with this vehicle which only had 12,000 miles on it. The first service guy wrote down and lied to me about the things that was done. I found out because the issue he claimed was addressed wasn't because the issue was still present. How do one do a repair and not check to see if it's corrected 🤔. It surprised me that GM would treat a customer like that. To be honest I plan on taking my vehicle to Ford for service because I'm treated better there from when I had my Ford. More

Friendly staff clean dealership. Everyone seems to go out of there way to help out. Three cars from this dealership. Service this past week was easy of there way to help out. Three cars from this dealership. Service this past week was easy More

Went on to look @ what they were leasing as my old lease would be up in a month or so, meet Forbes, the sales person , who LISTENED to what I was saying. Without knowing it would happen, I drove away in a would be up in a month or so, meet Forbes, the sales person , who LISTENED to what I was saying. Without knowing it would happen, I drove away in a new Chevy Trax, very happy. More

The experience was great Demetrius and Jordan were extremely kind and super helpful. Meeting Ron was also rewarding. I would definitely recommend this location and most of the employees to anyone wish extremely kind and super helpful. Meeting Ron was also rewarding. I would definitely recommend this location and most of the employees to anyone wishing to purchase a vehicle. More

I have been taking my truck here for service for a long time. On my recent visit, which was for a front and rear brake job - customer pay service. The service team did not use GM factory parts, but instead time. On my recent visit, which was for a front and rear brake job - customer pay service. The service team did not use GM factory parts, but instead put Oreilly auto house brand rear rotors on my truck, without telling me. To add insult to injury, not only did they do this, but they charged me 179 a rotor for a 60 dollar retail part, more than factory. Disgusting. I expect when I go to a dealer, to get factory parts unless otherwise requested. To both deceive and rip me off at the same time is a whole different level. While, they have since put the factory rotors on, they have not credited me for the overcharged parts and I am wasting my time in trying to get it corrected. Not something that should be done at a dealership. Instead of helping and offering a service, deceive and rip people off. More

Best service, best customer service and all around 100% best establishment I've ever stepped foot into and this is why we ONLY come here to this location and no other! best establishment I've ever stepped foot into and this is why we ONLY come here to this location and no other! More

Customer service and sales staff lack training. There was little communications eith me when I was purchasing the car. The car was priced around $5400. When Rod was finding finance he used $7800 as the was little communications eith me when I was purchasing the car. The car was priced around $5400. When Rod was finding finance he used $7800 as the price. I asked Rod why the price was higher than advertised. He said because all the car needed would get fixed. After 3 days I came to pick the car, it was in a terrible shape. After speaking to general manager. The car got fixed as it should be, thanks to Ron for his intervention. More

Excellent service experience. The service manager, Ruben, clearly explained my options for the service. The Parts representative replaced my remote battery and that completed my experience clearly explained my options for the service. The Parts representative replaced my remote battery and that completed my experience More

Jonathan did an amazing job. Couldn’t have gotten a better service guy. Definitely will recommend anyone that needs service to check you guys out. better service guy. Definitely will recommend anyone that needs service to check you guys out. More

Excellent service from the service writer, Jonathan and technician, John. I always have a pleasant experience. Good prices and honest evaluations of my vehicle keeps me coming back for all my service need technician, John. I always have a pleasant experience. Good prices and honest evaluations of my vehicle keeps me coming back for all my service needs. More