Grieco Chevrolet Fort Lauderdale - Service Center

The Service Dept at Grieco Chevrolet is very poor in terms of appointments and service. We called to make an appt for a recall fix and showed up early and found they were going to close in 2 hours. We w terms of appointments and service. We called to make an appt for a recall fix and showed up early and found they were going to close in 2 hours. We waited 30 minutes to speak to someone. When we spoke with them they said that day they were doing only oil changes and were closing soon. We told them the appt was for a recall and were told we would have to come back and leave the car for 3 days and that was the way it was. They wasted our time and then gave a phony excuse we had to leave the car another time for 3 days. I said what do we do for 3 days without a car and the response was - your issue. We went to another Chevy Dealer the following week and made an appt. and dropped the car off in 5 minutes and 3 hours later were called the work was done and no charge. That was real Customer service, where Grieco just xx'd us and left us hanging. The Service rep we talked to just didn't care and made up a story to have us leave. DO NOT Use this Service Dept. a waste of time. True story. More

We went to the dealer bc we had a low tire, the tire had been checked at a garage and was just fine, we bought the car a year ago, and they said that tire has a hole and it can’t be repaired. They charged u been checked at a garage and was just fine, we bought the car a year ago, and they said that tire has a hole and it can’t be repaired. They charged us $400 in total and we we picked up the car, they didn’t give us back the bad tire. We are upset with their services and solution. More

I recently brought my car to Greico Chevrolet of Fort Lauderdale for repair, and unfortunately, my experience with their service department was extremely disappointing. From the onset, it was evident tha Lauderdale for repair, and unfortunately, my experience with their service department was extremely disappointing. From the onset, it was evident that there were significant issues with communication and professionalism throughout the entire process. First and foremost, the lack of responsiveness from the service department was unacceptable. Despite numerous attempts to reach out via phone calls and text messages, I received little to no communication regarding the status of my vehicle. This lack of follow-up not only caused frustration but also left me feeling neglected and uninformed. Furthermore, the disorganization within the service department was apparent. It seemed as though there was a lack of coordination among staff members, leading to delays and confusion regarding the repair process. Additionally, the overall atmosphere of the dealership felt unprofessional, leaving much to be desired in terms of customer service. In particular, I believe that the manager, Camilo Ocampo, and the entire service team could greatly benefit from intensive training on effective communication and customer service practices. Improving these essential skills would undoubtedly enhance the overall customer experience and mitigate the issues I encountered. Based on my experience, I cannot in good conscience recommend Greico Chevrolet of Fort Lauderdale to anyone, whether it be for purchasing a vehicle or seeking service. The disorganization, unprofessionalism, and unreliability exhibited by the dealership's service department are simply unacceptable. I urge prospective customers to consider alternative options for their automotive needs. More

I bought my truck for the dealer and they were great. This was the first time I had an issue that need their expertise. This was the first time I had an issue that need their expertise. More

i had a 700am appointment for an oil change battery check. i got there on time but did not leave unti; 930 2 and a half hours for an oil change and replacement of my baterry, they charged me $400 for check. i got there on time but did not leave unti; 930 2 and a half hours for an oil change and replacement of my baterry, they charged me $400 for a new battery this dealership stinks and is a total RIPOFF the manager would not ven speak with me to listen to my complaints.. DO OT GO TO RHIS DEALER THEY SUCK More

Grieco Chevrolet’s service department told me that I needed to have brake pads and rotors replaced on my Equinox and quoted me a price of $1,558.52. I thought the price was really high so I decided to needed to have brake pads and rotors replaced on my Equinox and quoted me a price of $1,558.52. I thought the price was really high so I decided to go elsewhere. I stopped at Mavis Tires & Brakes. They inspected my vehicle and told me that my brake pads and rotors were fine and I still had a lot of wear left. I’m writing this review because the public needs to be aware of businesses that try to scam people. More

I strongly advice you not to take your car here for repair. Their pricing is criminal in my opinion. I took my car there for a recall on airbags and while I was there had them fix my oil pressure senso repair. Their pricing is criminal in my opinion. I took my car there for a recall on airbags and while I was there had them fix my oil pressure sensor. My bill was riight around 1,000 dollars. When i checked online the cost that i got from siri was 207.00 on the high end. So they over charged me approxiamately 800. dollars-beware. More

Excelente atención, calidad y precio , el Sr Jonathan Cardozo es muy atento y servicial , recomendado Cardozo es muy atento y servicial , recomendado More

Jonatan Cardoza is our Service Advisor He is knowledgeable and helpful in suggesting and discussing needed service for our 2019 Chevrolet Traverse. He is well organized, keeps us informed o knowledgeable and helpful in suggesting and discussing needed service for our 2019 Chevrolet Traverse. He is well organized, keeps us informed on service progress and timely in getting needed service completed in a timely manner. Jonatan is 5 Star. More

Jonatan in service was awesome for helping me get my truck fixed and communication was extremely. I appreciate all his help . Thank you ! truck fixed and communication was extremely. I appreciate all his help . Thank you ! More