Grieco Chevrolet Fort Lauderdale - Service Center

I’ve been 5 times for same problem with my 2020 Suburban. I am tired of back and forth for fixing same problem, I asked to use my Lemon Law right but they are trying to sell me vehicle instead of replace the I am tired of back and forth for fixing same problem, I asked to use my Lemon Law right but they are trying to sell me vehicle instead of replace the new one. Only a person name is Khai from service department helped me a lot. he did his service job in very good but I am still looking for replace my vehicle with new one due to lemon law rights. More

I was very satisfied with the services!Everybody are I was very satisfied with the services! Everybody are friendly and professional. I like to make appointment at Grieco Chevrolet of Ft.Lauderdale bec I was very satisfied with the services! Everybody are friendly and professional. I like to make appointment at Grieco Chevrolet of Ft.Lauderdale because there I found great people! More

They didn’t work with the pricing on top of Chevy sent my car here. I called another Chevy and they was charging half the price this Chevy did. The guy Michael didn’t even try to talk with me as I stress my car here. I called another Chevy and they was charging half the price this Chevy did. The guy Michael didn’t even try to talk with me as I stress my concerns ! More

Khai Andrews was incredibly helpful. He was so helpful. My issue was fixed without any hiccups. He kept me updated as the work on my car progressed.. The staff were kind and respectful. I will return for m My issue was fixed without any hiccups. He kept me updated as the work on my car progressed.. The staff were kind and respectful. I will return for my next service. More

It was faster than expected, good service. No complaints. I like that they know what my chevy needs and they give a carwash after the service. I like that they know what my chevy needs and they give a carwash after the service. More

Best dealer ever. Fast, clean, and the most important they are really profecinal. They call me and gave me a follow-up of my truck and that is really important. The final result was perfect and they fix they are really profecinal. They call me and gave me a follow-up of my truck and that is really important. The final result was perfect and they fix the issue More

I have never had such bad service in my life. The customer service is non existence. Still waiting for the manager to phone me back. customer service is non existence. Still waiting for the manager to phone me back. More

Knowledgeable salesman knew how to do what I needed and found a discount included. Good service is why I have been a customer for many years. found a discount included. Good service is why I have been a customer for many years. More

I had a terrible experience. I received a letter in the mail that stated there any be a problem with my car with a specific code. This code had not been found by your mechanic. I picked up my car, paid $16 mail that stated there any be a problem with my car with a specific code. This code had not been found by your mechanic. I picked up my car, paid $160, took it straight to AutoZone and miraculously they where able to pull up the specified code. I took my car straight back to the dealer, and they fixed the problem. I was told by Khai, that the manager, Oliver, only gave permission to fix the problem and not give the refund. If I had not taken it to AutoZone I would have never had the paperwork to prove the defect. I have been completely taken advantage of. Thank you for showing me the worst customer service experience. More

I went in for a repair with a TSB due to a manufacturer error for the fob disconnecting to the car after changing the battery. I was charged $100 for the reprogramming and a surcharge of 20% that they say error for the fob disconnecting to the car after changing the battery. I was charged $100 for the reprogramming and a surcharge of 20% that they say they charge everyone. The service representative said there was a code coming up even though there was no check engine light. He wanted to change the gas canister even though the first thing that comes up for that code is to check the gas cap to make sure it's tight. And after reprogramming my software the Tom's light was on, which needed to be reset due to the reprogramming that was done but he just left it like that so he could charge more for clearing that code. I really don't trust this dealership now. More