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Grinwald Ford

Watertown, WI

4.8
680 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 680 reviews

March 30, 2018

Best dealer service in all my life! had service department to check shimmy in front of vehicle at hiway speeds. Found a small list and did do a great job of letting me know what was bad More

by DJoehlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kundinger
Apr 24, 2018 -

Grinwald Ford responded

Thank you for stopping into Grinwald Ford and we really appreciate your feedback.

March 28, 2018

T-Bird with no A/C Grindwald Ford diagnosed and correctly fixed the problem we had with our T-Bird. I would take my car back there again if it needs additional service. More

by SMUSTANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
Apr 25, 2018 -

Grinwald Ford responded

Thank you for the feedback on our service department! We are so happy to hear you were satisfied with your experience. Your business is appreciated.

March 28, 2018

Great Dealership! John Munzel goes above and beyond for our companys needs and also hats off to the service dept. Todd Loeber and the team for also helping us out with More

by sbuffalo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel
Apr 24, 2018 -

Grinwald Ford responded

Thank you so much for taking the time to leave us your feedback. We really appreciate your business here and always look forward to working with you and your staff.

March 27, 2018

Excellent experience! Chad did a great job selling us our new F150. He was very helpful and did not pressure us at all. Chelsea and John handled financing and we were very More

by Kathy Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Apr 25, 2018 -

Grinwald Ford responded

We hope you are enjoying your new F-150! Thank you so much for your feedback. Your business is appreciated.

March 27, 2018

Great service I took my truck in for a falty sensor.. The service was great.. they took care of it in no time and covered it all under warranty. More

by soundguy123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maron
Apr 25, 2018 -

Grinwald Ford responded

Thank you for the feedback! Your business is appreciated.

March 27, 2018

Great, No Pressure sales Bill the salesman was great. He gave me an honest and thorough description of the truck when I spoke to him on the phone. I traveled over 500 miles to More

by bigstepper49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Apr 25, 2018 -

Grinwald Ford responded

Thank you so much for making the trip to Grinwald Ford. We are so happy to hear you had a great experience. You feedback is appreciated and so is your business. Thanks again!

March 25, 2018

Excellant ,no pressure experiance Initially ,I was just looking at a replacement car . Chad listened carefully and suggested possible ideas. A week after my first visit ,I returned t More

by DakarTimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wickert
Apr 25, 2018 -

Grinwald Ford responded

Thank you for sharing your experience here at Grinwald Ford. We are so happy that it was a great one. Enjoy your new car.

March 23, 2018

Thank you! Thank you Chad Wickert for everything you did to help me get my car. It was so awesome that you came in on your day off to work with me. I know it too More

by Karen K Wagoner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wickert
Apr 25, 2018 -

Grinwald Ford responded

Thank you for sharing your experience! Chad is a very important part of our team here and we are so glad you noticed that. We appreciate your business!

March 23, 2018

Disappointed I brought my Edge in with a few issues. I do not ser anything repaired. I bought the car there so I figured I would have it serviced there. Now I feel More

by donaldpmsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The stated all they did was updated the computer and that was warranty work.
Apr 25, 2018 -

Grinwald Ford responded

Sorry to hear about your experience! We would love to talk to you about the details leading up to this. Please call us at 920-261-1800. Thank you

March 22, 2018

Always excellent!! Purchased many vehicles over the years and always treated with platinum service for the buying of a vehicle to the servicing of them. It's the BEST P More

by EDDIE JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel
Apr 25, 2018 -

Grinwald Ford responded

Thank you for taking the time to leave a review! Your business over the years is greatly appreciated.

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