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Grinwald Ford

Watertown, WI

4.8
681 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 681 reviews

August 23, 2016

Do not get your vehicle serviced at Grinwald Went in to get a recall done and headlight changed. The mechanic broke the wire harness and charged me for it. Also, the recall was not free. Charge More

by Pamela Snodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
do not know
Sep 07, 2016 -

Grinwald Ford responded

Hi Pamela. So sorry to hear your service appointment did not go as expected. Unfortunately your headlight came in with issues beyond just needing to be changed and there is never a charge on a factory recall. If you would like to give us a call we would be more than happy to go through your bill with you 920-261-1800. Thanks!

August 21, 2016

Great Service Dept. I can always depend on quick and reliable, and honest service from Grinwald Ford. They have always taken care to make sure what ever issue I had with More

by DON-KAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
Sep 07, 2016 -

Grinwald Ford responded

Thanks for taking time to talk about your experience here at Grinwald Ford. We appreciate you noticing what a great team we have working for us in the service department. Thank you for being a customer of ours!

August 17, 2016

Best Experience Ever! We had the best car buying experience ever! The no-pressure help from John was terrific. He was polite, personable and provided us with everything we More

by pickyourpoison50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel
Sep 07, 2016 -

Grinwald Ford responded

Thank you Laura!! I am so glad to hear your experience here was a great one from beginning to end. Your business is greatly appreciated and we hope you love your new vehicle.

August 12, 2016

Fast and Easy transaction My transaction with Grinwald Ford a few new Trucks was Fast and Easy. The signing of the paperwork was fast not the long wait that I have experienced More

by TGREEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2016 -

Grinwald Ford responded

Thank you for taking the time to leave us positive feedback! We work really hard to make the car buying process as painless as possible. Thank you for your business, we really appreciate it.

August 10, 2016

Engine Repair I took my vehicle to Grinwald for some repair work and they were very helpful and informative throughout the entire process. I would definitely recomm More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thanks Kevin for sharing your experience ! I am so glad to hear that it was a positive one and we will strive to keep that going. Thank you for your business.

August 09, 2016

Excellent Experience My time spent at this dealership while looking for a vehicle was pleasant, very informative and totally without any pressure. I will go back again. More

by davigrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Aug 16, 2016 -

Grinwald Ford responded

We are so glad to hear your experience here was great!! We are always striving to make the all around car buying experience as easy as possible and I am happy to hear that you felt that. Your business is appreciated!!

August 04, 2016

Service Scheduled appointment and took Truck in, they checked it over and found a has a small leak in the a/c, so they charged it up and put dye in to later f More

by TJHELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thank you for taking the time to leave a review on your service experience! I hope your service issue is taken care of as quickly as possible. Thank you for your business!

August 03, 2016

Quick and easy with no pressure Had a great experience here! Bill was very knowledgeable and was able to answer any question that I had. John was extremely helpful in the finance dep More

by Jocelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maron
Aug 16, 2016 -

Grinwald Ford responded

Thank you for your feedback! I am glad you were satisfied with your car buying experience. We hope you are enjoying your vehicle and thank you for your business.

August 02, 2016

Excellant service We are very satisfied with the great service we received from everyone involved in the lease of our new vehicle. Everyone was very helpful and they re More

by fourskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel, Chad Wickert
Aug 16, 2016 -

Grinwald Ford responded

We are so glad to hear you were taken care of all the way through your car buying experience. Thank you for the positive feedback and we hope you are enjoying the new vehicle.

August 02, 2016

Making Life Safe and Easy I gave the high rating as Grinwald Ford consistently helps me be safer while making it easy to service my vehicles. Quality work, fair price and as a More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Loeber
Aug 16, 2016 -

Grinwald Ford responded

Thanks for the feedback Mike! Everything you mentioned is exactly what we want our service customers to experience. Your repeat business is greatly appreciated.

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