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Grinwald Ford

Watertown, WI

4.9
630 Reviews
Welcome to Grinwald Ford! Located in Watertown, WI, Grinwald Ford is proud to be one of the premier dealerships in the area. We have been serving Watertown and the surrounding area since 1958. We offer a pleasant and low pressure sales environment. Our sales staff is knowledgable and friendly, ready to assist you with all your vehicle wants and needs. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Grinwald Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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101 Hwy 16 Frontage Rd

Watertown, WI

53094

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Showing 630 reviews

February 06, 2016

Well it's different They looked in all directions up, down, top to bottom, and Ford support. Tried this and that replaced a few specked parts tested and really wanted to More

by SMREVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Adams, Bill Maron, Todd Loeber, Ian Swinson, Joe Kundinger
February 05, 2016

Great service with great people. We traveled about 4 hours simply for a vehicle on the lot. We knew we'd like the vehicle but what amazed us was how great Chelsea and John were. The More

by JILLNUSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Munzel
February 03, 2016

Best car buying experience! I absolutely love my new Ford Focus! Grinwald Ford went above and beyond to make sure I could afford it and get it right away! More

by KATRINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grinwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Adams, Chad Wickert
February 03, 2016

Great experience This is my third new car purchase from Grinwald Ford. Even when they are very busy, they still find the time to make you feel welcome to their busines More

by LUCILES12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Grinwald-Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cris Adams, Chad Wickert
February 01, 2016

Disapointed and debating if this will be my last Ginwald car My car is now fixed after a second visit and an additional $500. I am not happy with how this situation was handled overall at all. More

by LEHMANJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Loeber, Ian Swinson, Joe Kundinger
Feb 24, 2016 -

Grinwald Ford responded

Sorry to hear about your negative experience. After looking further into your situation I found we did not know about both issues on the first visit therefore we only fixed the issue that we were aware of. We do really value your business and we are sorry for any inconvenience you may have experienced.

January 28, 2016

First time buyer and I would do it again. Chad made me totally comfortable on my purchase and answered all my questions. Great experience! Being my first car loan and it being such a new ve More

by Nikki B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Wickert
January 27, 2016

We Needed a Car Fast We had one weekend to find a car at a reasonable price. You helped us find the perfect car at a great price and provided excellent financing options. More

by Appreciative
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Adams, Bill Maron
January 25, 2016

Positive buyng experience We live 285 miles from Watertown. We arrived at your dealership late Thursday afternoon and were on our way home Friday by 11 am with a new Ford Edg More

by FE2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cris Adams, John Munzel
January 25, 2016

Fast service department! Went for an oil change and tire rotation, received exactly what I went in for. The service department is very helpful and on top of everything, they More

by STX4BY4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Loeber, Joe Kundinger
January 22, 2016

Fast and easy service Always fast and friendly service. This is the seventh vehicle we have purchased at Grinwald and the experience has always been great Thank You Grinwal More

by RBUROW1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Wickert, Todd Loeber
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