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Ralph Schmidt
Ralph Schmidt at Grinwald Ford

Ralph Schmidt

Quick Lane Manager

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
85 Reviews

I have been a part of the Auto Repair business for over 43 years...owning my own shop for 38 of those years. I enjoy what I do so much that an early retirement just wasn't for me. I love working with people so assisting them in getting back on the road safe gives me a great sense of achievement! In my free time I enjoy riding my Harley and spending time with my wife and 2 daughters.

4.8

85 Reviews

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85 Reviews of Ralph Schmidt

June 04, 2026

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Organized professional clean polite had good conversation with the staff and they were very nice and polite. More

by HAUTER4879
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Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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June 01, 2026

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Prompt and knowledgeable. Ralph informed me of maintenance recommendations every step of the way. Nuf sed. Ralph rocks. More

by AM_NAG
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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May 19, 2026

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Every thing went smoothly. The lady at the desk was nice and efficient. They are ordering a part for my windshield washer. More

by meyergloria49
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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May 18, 2026

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Fast and efficient. Wish you still had the car pick-jp, without a charge..thanks More

by pamfredrick
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Yes
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Jun 02, 2026

Grinwald Ford responded

Thank you for the 5 Star Review Pam! I also wish we could continue to offer complimentary pick up and delivery but Ford pulled the funding for the program. At this time there is a small fee for pick up and delivery but I understand if this does not work for everyone. Thank you for being a customer of Grinwald Ford, we appreciate you!

May 11, 2026

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Both, Ford Dealership and Ralph are EXCELLENT! I have worked with them for years and will continue to work with them. More

by dawmd.implexus
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith, Nina Joeckel, Lauri Kelleher , Angel Oquendo

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May 14, 2026

Grinwald Ford responded

Thank you for taking the time to leave such a wonderful review!😊 We are thrilled to know that you have had long-term positive experiences with us and your kind words inspire us to keep doing our best every day! We can't wait to see you again!

May 07, 2026

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We have been buying our vehicles from Grinwald and getting them serviced there for almost 20 years. Both the sales and service teams have always been friendly and helpful. More

by DLINDEMER
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Recommend Dealer
Yes

Other Employees Tagged: John Foltz, Rachel Smith

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May 28, 2026

Grinwald Ford responded

Dale, Thank you so much for your amazing review! We truly appreciate your loyalty and are so very grateful to have you as a long-time customer! Your feedback always means a lot to us, and we are thrilled to know that we continue to meet your expectations in both Sales and Service needs! We look forward to serving you for any and all future visits ahead! 😁

May 07, 2026

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Everyone was very friendly and helpful while we were there waiting to have our Escape serviced. More

by ROYWOLFF
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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May 28, 2026

Grinwald Ford responded

Roy, we appreciate you taking the time to leave us such a fantastic review! We are so glad that we were able to be of service to you in our Quick Lane department and to provide you a positive visit experience. We look forward to seeing you again next time.☺️

April 29, 2026

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Great service and friendly people excellent service time charges were in line with all the dealers in the area. More

by Owen B
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Yes
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May 01, 2026

Grinwald Ford responded

Thank you so much for your kind words and 5 STAR review! We are thrilled to hear that you had a great experience with our service team. Your support means the world to us and we can't wait to serve you again

April 20, 2026

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Communication was great and the work was performed as described. I trust Ralph and will return for future maintenance on my vehicle. More

by Robert
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith

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Apr 23, 2026

Grinwald Ford responded

Thank you Robert for the five star review! We are thrilled that you are satisfied with our services and we look forward to helping you in the future!

April 15, 2026

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Ralph Schmidt is the reason the service part of the dealership is so successful. He knows what he is doing & does it well. More

by D. J.
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Recommend Dealer
Yes
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May 14, 2026

Grinwald Ford responded

Thank you so much for the amazing review! Ralph and our entire team are thrilled that you are satisfied with our services! We look forward to being able to have his knowledge assist our team in being able help you again soon. ☺️

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