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Groove Subaru

Englewood, CO

4.7
6,965 Reviews
Welcome to Groove, where your way of doing business matters! We hope you find your experience at Groove to be fresh, fun and enjoyable. We're committed to working at your speed, with your preferences in mind, and with a passionate focus on your satisfaction. Our dedication to your experience is inherent in everything we do, including our Groove "Your Way" programs. Because at Groove, it's not just business as usual - it's business your way.
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5300 S Broadway

Englewood, CO

80113

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Showing 6,965 reviews

July 29, 2022

Andrew was a HUGE help and made the process super easy for me. Answering all my questions, going above and beyond to make sure I made the right choice. This is my second Subaru and I plan to stick with Su More

by emariano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Andrew Wheeler
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with Andrew and our team here. Congratulations on your new Subaru!

July 28, 2022

Did a great job assisting my needs, was able to provide me everything I needed, More

by SMieses2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Travis Willis
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with us!

July 28, 2022

Morgan was incredible to work with. Professional but so personable and very accommodating for my schedule. Couldn't have been a better car buying experience!! More

by kshelly96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Beveridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Groove Subaru responded

Thank you for sharing your kind words with us - we have to agree, Morgan is awesome!

July 28, 2022

Friendly, knowledgeable, not pushy, eager to help work out details even when we requested that additional service work be completed More

by jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schmidt
Aug 01, 2022 -

Groove Subaru responded

Jenna, thank you for working with Mason - it sounds like all your concerns were address so thank you for partnering with us!

July 28, 2022

Mason was extremely efficient and informative from the very start. He answered all of our questions clearly and in a very timely manner. working with Mason alleviated a lot of the pressure with the purch More

by chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Schmidt
Aug 01, 2022 -

Groove Subaru responded

Thank you for working with Mason!

July 27, 2022

My car is still having the same issues. Nothing was fixed. Car is not working properly More

by laura1292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Im not sure
Aug 01, 2022 -

Groove Subaru responded

Laura, thank you for bringing this to our attention. It sounds like there is an outstanding issue with your vehicle and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can help with this. Thanks!

July 27, 2022

Savage saleswoman. Fast response time, fights for your deal. Really nice and communicative. I will be buying with her again. More

by Ruben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Zimmerman, Stephany Knief
Aug 01, 2022 -

Groove Subaru responded

Ruben, thank you for sharing your kind review and for working with Stephany - we have to agree, she is pretty great!

July 27, 2022

As soon as I walked in someone came and helped me I had planed to just do a test drive that day but they were incredibly helpful in the buy process as well Luke helped a lot and did it very fast I wasn’t s More

by Alexanderj.conley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Dommisse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Groove Subaru responded

Alexander, thank you for sharing your kind review of Luke with us - we have to agree, he is pretty awesome!

July 27, 2022

Very fast and friendly service. The young man that picked up and dropped off my car was terrific. More

by Garrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Coates
Aug 01, 2022 -

Groove Subaru responded

Garrett, we are so glad to hear this. We will be sure David reads your kind words!

July 27, 2022

Service has been terrible it’s been one excuse after another with no regard to our time. Twice now we have been told we had a loaner vehicle by our service rep to find out they didn’t have one. This has More

by Ab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron baca, Chris Giordano, Jeremy Zimmerman, Derek Bowers
Aug 01, 2022 -

Groove Subaru responded

Hello, thank you for bringing this to our attention. It sounds like there is an issue with our communication on service loaner vehicle availability and we would like to investigate what went wrong here. Please reach out to our Service manager Brian directly at bolson@grooveauto.com so we can get to the bottom of this. Also FYI: Derek, Chris, Andrew, and Jeremy all work in the sales department. Thanks!

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