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Group 1 Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
3,203 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,203 reviews

March 03, 2026

JESSICA WAS AWESOME TO WORK WITH SHE WAS FAST,FRIENDLY AND VERY PROFESSIONAL. THANK YOU AGAIN JESSICA More

by antdiaz213214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 06, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy you found Jessica to be so supportive during your experience here at Group 1 Buick GMC South. Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2026

Professional, in and out like they told me with no issues. Reviewed in live with me everything they did. More

by angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil
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Mar 04, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2026

HORRIBLE. I asked for a car wash and I was given a really bad one. When I resided my concerns, I was quickly dismissed. It is such a shame. I will not be comin More

by Caballero7838.mc
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar García
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Mar 06, 2026 -

Group 1 Buick GMC South responded

Hello Caballero, Thank you for taking the time to share your feedback. We’re very sorry to hear that your recent visit did not meet your expectations, especially regarding the car wash and how your concerns were handled. That is certainly not the level of service we aim to provide our customers. Your experience is important to us, and we would appreciate the opportunity to make this right and learn more about what happened. Please feel free to contact me directly so we can address your concerns and work toward a resolution. You can reach me at ecarrera@group1auto.com. I would truly value the opportunity to speak with you. Thank you again for your feedback. Elvin Carrera Service Manager

February 28, 2026

The people were very nice and helpful, however when I was ready to head home with my new Buick Envista I had issues connecting my phone to Apple car play. The sales person that helped me was no where to be f More

by cheyennecook266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
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Mar 05, 2026 -

Group 1 Buick GMC South responded

Thank you for sharing your experience! We apologize for the inconvenience with Apple Car Play, but we're glad our team was able to assist you. We appreciate your business and hope you're enjoying your new Buick Envista!

February 28, 2026

The staff was friendly. We did most of the work on the phone before arriving. It was a very smooth process. More

by thomasymiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

I purchased 2 vehicles from Beck and Masten in the past so when my son decided to purchase a new vehicle, I decided to take him back to a dealership I trusted and he found the perfect truck with the help o More

by NicoleS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2026

Ada was extremely helpful and made my experience wonderful. I am so very happy with my purchase today and could not be happier with my experience. More

by Nettle_austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Group 1 Buick GMC South responded

Hi, thanks for your praise and kind comments about Ada. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2026

This was my second vehicle from this dealership. I was helped right away and had someone with me through the whole process. Very good experience. More

by slow.ride88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Arredondo
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Mar 02, 2026 -

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Mrs. Ada is wonderful! Miss .GET YOU IN AND OUT ! A lovely lady that keeps it straight forward and tells you advice that’s in your best interest. A great sales woman ! More

by Ah979554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez
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Mar 01, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 25, 2026

Muy buena atencion,todo excelente,muy complacida con el personal que me atendió,súper recomendado More

by yamilkawong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ángel
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Feb 28, 2026 -

Group 1 Buick GMC South responded

Hola, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Gracias por la recomendación. ¡Que tengas un día fantástico!

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