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Group 1 Buick GMC South

Houston, TX

4.6
3,273 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 3,273 reviews

June 27, 2026

We had the best experience with the dealership. The sales representative Ralph really helped us out. Definitely recommending my family and friends. More

by anna_2277
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Odigbo
Jun 27, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

That did great and got right to business on taking care of the fluids being changed and the transfer case on the 4 wheel drive on my truck More

by trulyseeking1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Group 1 Buick GMC South responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2026

It's a great dealership and I would recommend it to anyone who wants a good deal for a good price More

by hays.Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Group 1 Buick GMC South responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

June 24, 2026

Great experience from start to finish from all the staff. They helped me throughout the vehicle buying process by an by answering all of our questions and guiding us through the process of securing a deal we More

by kflores9683
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Valdez
Jun 25, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2026

Rafael was very helpful and answered all my questions! A 10 out of 10, all day for me! More

by denisse m.
Recommend Dealer
Yes
Employees Worked With
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 21, 2026

I had a transmission leak. First time after owning this truck for 20 yrs. So I’m not mad at all. Took my 2007 GMC YUKON in for repair. This dealership has always done great wor More

by sherrytgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
Jun 22, 2026 -

Group 1 Buick GMC South responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 21, 2026

I brought my Buick here for repairs and had a fantastic experience. My service advisor, Christian A., provided excellent customer service and paid great attention to every detail. Additionally, the dealers More

by aaron.g.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Arella
Jun 22, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC South! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2026

Great experience. Quickest I have ever bought a vehicle. Whole process was quick and easy and the staff were very helpful. More

by Asanchez1332
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Morelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ena Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Marchena
Jun 19, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2026

The service advisor were very friendly, courteous and professional. I was kept by text on everything that was done to my car. More

by ruthdancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Belman
Jun 20, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Buick GMC South! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2026

Excellent service department. We were visitors to Houston when our brakes failed. Staff was friendly, responsive and timely in getting our car repaired and ready to travel to trav More

by evan k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, “BB”
Jun 17, 2026 -

Group 1 Buick GMC South responded

Hi Evan, we're happy you found our staff to be so supportive during your experience here at Group 1 Buick GMC South. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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