Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Grubbs Nissan

Bedford, TX

Overview
Employees
Reviews
Vehicles
4.8
1,043 Reviews
Grubbs Nissan is a family-owned and -operated dealership that's served drivers from the Dallas-Fort Worth metroplex for more than 60 years. Visit our Nissan dealer in Bedford, TX, to explore our extensive inventory of new and used Nissan vehicles and get professional repairs!
Contact Dealership
View Awards

310 Airport Freeway

Bedford, TX

76022

Directions

By Type

Showing 1,043 reviews

December 30, 2023

I think the process went well. Everyone was friendly. The only gripe was that for a lesser car the payments were more. We were going to but two cars, and Nissan dropped the ball. More

by King0569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Reynolds
Report | Print
December 30, 2023

I enjoyed the pleasure of working with the staff. They were very helpful and informational. More

by Shenini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase, Spencer, Jaylan Reynolds
Report | Print
Jan 03, 2024 -

Grubbs Nissan responded

Hi Shenini! We are delighted to hear that you enjoyed working with our staff and found them to be helpful and informative. Providing excellent service is a top priority for us, and we appreciate your positive feedback at Grubbs Nissan!

December 30, 2023

Jeff Always give a Excellent customer service always. Keeping you up today when you are waiting for your vehicle. More

by Mariabp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Grubbs Nissan responded

Hi Maria! It's great to know that Jeff provided excellent customer service and kept you updated during your visit to Grubbs Nissan. Thanks for sharing!

December 30, 2023

Mark McCain is great and excellent sales person and made my year. Grubbs is an outstanding dealership. The one in Bedford Texas More

by Robbie Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre
Report | Print
Jan 03, 2024 -

Grubbs Nissan responded

Hi Robbie! We're so glad to know that Mark made your year at Grubbs Nissan! We appreciate the kind words about our dealership. Enjoy your ride and thank you for choosing us!

December 30, 2023

Grubb Nissan helped me out today. The process was long but I was able to walk out with a new Vehicle. I would like Thank everyone that helped to make this happen today. Happy New Year More

by Kameshion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Awkal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Lee, Lisa Serna
Report | Print
Jan 03, 2024 -

Grubbs Nissan responded

We're glad to know you had a positive experience at Grubbs Nissan and left with a new vehicle. We appreciate your patience during the process! Happy New Year and enjoy your new ride!

December 30, 2023

Eddie was personable and respectful. He got the deal done! There was a great culture of teamwork at Grubbs Nissan. More

by mlangford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Grubbs Nissan responded

Hi M Langford! We're glad to know that you had a positive experience with Eddie and felt the team spirit here at Grubbs Nissan. Thanks for sharing your feedback, we appreciate it!

December 29, 2023

Very good place, great people! I am very pleased with the whole experience! Thank you! More

by pvinftw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Awkal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rochean Spencer, Kayla Allen, Linda Rawlings
Report | Print
Jan 03, 2024 -

Grubbs Nissan responded

Hi! You're welcome! We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to share your feedback. if there's anything else we can assist you with, feel free to let us know. We appreciate your support and look forward to serving you again in the future at Grubbs Nissan!

December 27, 2023

I'm having issues with all managers and general managers. I just bought a vehicle like two weeks ago, and having issues with a preexisting matter with vehicle. I have left numerous messages with all the ab More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Asa Rivera
Report | Print
Dec 27, 2023 -

Grubbs Nissan responded

Hello Jesse, we appreciate all feedback. However, we are unable to identify a purchase for a customer named Jesse in the past few weeks. If you would like to provide more information, we would be happy to answer any questions you may have and encourage you to contact our General Sales Manager, Matthew Kusez, at 817.268.8948. Thank you and take care.

Dec 27, 2023 -

Grubbs Nissan responded

Hi Mr. Ibarra, thank you for your response. We encourage you to contact our General Sales Manager, Matthew Ibarra, at 817.268.8948 for any further questions you may have regarding your purchase. Thank you once again, take care and be well.

Dec 27, 2023 -

Jesse responded

It was nothing but a wast of time, I was never informed that my credit was going to be checked again. All this credit checks gives us hard credits reviews that affect credit scores.

December 23, 2023

Thanks to Jarrett, Service Advisor for his EXCELLENT customer service, second to none, keeping me informed on my vehicle and ABOVE all his patience and communication. He's super informative and will ta More

by monicbello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel with car rental, and check out made everything seamlessly too!, Jarrett Ackerson
Report | Print
Dec 27, 2023 -

Grubbs Nissan responded

Hi Monicbello! We're delighted to know that you had an excellent experience with Jarrett and our team at Grubbs Nissan. We strive for top-notch customer service, so your feedback is greatly appreciated!

December 21, 2023

Amazing service. Prompt service attention and the staff was very friendly. Came in for battery issue and took care of other issues at no cost. More

by Supermanphil2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lianna Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Asbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Calkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrett Ackerson, Parrish Vidal
Report | Print
Dec 21, 2023 -

Grubbs Nissan responded

We're glad to know you had a positive experience at Grubbs Nissan! Our team always strives to provide prompt and friendly service. Thanks for trusting us with your vehicle's needs, we'll be here if you need anything else in the future!

1
...
21
22
23
...
105