Gunn Acura

How it should be! My MDX is 10+ years old, but has only 91K miles. I bought it new here and all my service has been done by Gunn. I have always been treated fairly, a My MDX is 10+ years old, but has only 91K miles. I bought it new here and all my service has been done by Gunn. I have always been treated fairly, and any service problems were attended to properly and promptly. I think the head of the Service Department, Mr. Long, runs a tight ship. I've had a driver's license for 60 years and can say without equivocation that this dealership, Gunn Acura, is the best automobile dealership I've ever dealt with. More

Javier = customer service! I had my TLX in with the Gunn team for some repairs and Javier kept me updated every step of the way. We encountered slight delay, but Javier kept me I had my TLX in with the Gunn team for some repairs and Javier kept me updated every step of the way. We encountered slight delay, but Javier kept me informed as he received information from his team. If I had not heard from him, I would have started complaining under my breath. But he beat me to the punch with update. Thank you to Javier and the Gunn team for their great customer service. Thnx Carlos Ramirez More

Helpful and courteous My wife and I appreciated the assistance provided by Andrew D"Souza through the decision to await for the 2017 MDX with all the safety features that a My wife and I appreciated the assistance provided by Andrew D"Souza through the decision to await for the 2017 MDX with all the safety features that are now available. We also appreciated his assistance when the car arrived. He clearly explained the key features and how tom operate them. Thanks for your help. More

Perfect Window Tint GUNN did a perfect job in tinting our ILX. It looks as good as the factory tint that I have on my RDX. They did it the same day that I brought it in. GUNN did a perfect job in tinting our ILX. It looks as good as the factory tint that I have on my RDX. They did it the same day that I brought it in. More

Sales Consultant Steven Boswell Mr. Boswell is very professional, knows his products, and explains the important features. After sales follow up shows he and the dealership are conc Mr. Boswell is very professional, knows his products, and explains the important features. After sales follow up shows he and the dealership are concerned that the buying experience works for everyone and customer satisfaction is very important. More

Friendly, efficient, and quick Carla did a tremendous job of my most recent service visit. I was concerned about the cost of replacing my left front blinker, which involves quite a Carla did a tremendous job of my most recent service visit. I was concerned about the cost of replacing my left front blinker, which involves quite a bit of labor these days. The cost was surprisingly reasonable. I needed an alignment, and they took care of that for me, too. Carla welcomed me as soon as I drive in, she called and filled me in during the service, called when service was complete, and met me when I arrived to pick up my car. And, I always love having my car freshly washed. Carla and Acura service were the best. More

A1 vehicle maintenance, a long time coming I called a week before and also requested a rental. I spoke with Charles in the service department. He was professional, knowledgable and very accomm I called a week before and also requested a rental. I spoke with Charles in the service department. He was professional, knowledgable and very accommodating. I wanted to have my air bag replaced due to the recall. He scheduled my vehicle for the maintenance, the air bag replacement recall and reserved a rental car for me. He sent me a reminder the day before. The day I dropped my car off he greeted me, he asked me what time he needed to have my ready. How awesome was that!! I always ask for an estimate, so there was no surprise when it came time to pay for the service. Charles called me 30 minutes early informing me my vehicle was ready. When I picked up my vehicle it was clean, shiney and tires armoralled. Wow!! He is an exemplary Acura team member that others should follow, Charles has always provided me with outstanding customer service each and every time. ( probably over 30 times) in the past 10 years. Here's the kicker, I never wrote a review, Shame on me! And Charles continued to give me the best service Acura has to offer. Please accept this review from my heart. Thank you, AcuraI and Thank you, Charles Spencer More

Good experience via Charles Charles called the day before to verify my appointment. Greeted me pleasantly & was on top of the mechanical efforts. Recommend calling him for your Charles called the day before to verify my appointment. Greeted me pleasantly & was on top of the mechanical efforts. Recommend calling him for your service needs. More

Wonderful service department! I have been a Gunn Acura service department customer for the past 16 years. During that time I have purchased two new Acura vehicles from this dealer. I have been a Gunn Acura service department customer for the past 16 years. During that time I have purchased two new Acura vehicles from this dealer. I have always received excellent service from the service department. I have lived world wide and the Gunn Acura service department is one of the best I have seen, and especially the service manager, Larry Long! He is a customer oriented person and cares deeply about what the customer needs. When ever I had a problem or issue he always listens and comes up with solutions for me. Because of him I will buy my next vehicle from Gunn Acura when the time comes to purchase a new one again. Thank you Larry for running a wonderful service department for your customers! More

replaced air bag Charles Spencer was very nice and took great care of me and my car. Thank you for your thoughtful and efficient service. Appreicated it very much. Charles Spencer was very nice and took great care of me and my car. Thank you for your thoughtful and efficient service. Appreicated it very much. More