
Gunn Honda
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Gabriel Barajas and Phillip Kotrola I just bought an Accord and I love it Gabriel Barajas was an excellent salesman and able to answer all my questions about the car. He has a great pers I just bought an Accord and I love it Gabriel Barajas was an excellent salesman and able to answer all my questions about the car. He has a great personality and made this a good experience. Phillip in finance also did a great job. More
No hassle The people are very friendly and hospitable. The sales rep. Rigo Serrano and finance rep. Sal Hernandez were very helpful and accommodating. Their cu The people are very friendly and hospitable. The sales rep. Rigo Serrano and finance rep. Sal Hernandez were very helpful and accommodating. Their customer service is outstanding. Highly recommended to everyone. More
Top Notch Salesman & Finance Personnel!!! Gabriel & Austin were very patient & extremely helpful when my wife & I went into our buyiny vehicle mode. I can truly say we were dreading the ordeal Gabriel & Austin were very patient & extremely helpful when my wife & I went into our buyiny vehicle mode. I can truly say we were dreading the ordeal of purchasing a new car. Both Gabriel & Austin were fantastic, professional & made the process of purchasing a car a very pleasant one!!! I can truly say this purchase was the only time in my 62 years I felt great about buying a car!!! Great Job... More
Oil change I was satisfied with my appointment, and Monica was very helpful. The customer service is always very good at Gunn Honda. I will be bringing my Honda I was satisfied with my appointment, and Monica was very helpful. The customer service is always very good at Gunn Honda. I will be bringing my Honda back for repairs to them. More
Great service! Great experience! Joe scheduled the recall repair on the same day I called and very responsive with communication, giving me a cell phone number to ca Great experience! Joe scheduled the recall repair on the same day I called and very responsive with communication, giving me a cell phone number to call for progress updates. More
It could have gone better. Upon making an appointment, I requested a shuttle arrangement. This request was shown in the email reminder. Why I was not informed the shuttle only Upon making an appointment, I requested a shuttle arrangement. This request was shown in the email reminder. Why I was not informed the shuttle only run at designated times? And why is it a “one-way shuttle?” This makes no sense in anyway. I OBVIOUSLY need a ride to and from, if my vehicle is in service. I never once had this experience from other dealerships. Shuttle information should be given as descriptive as possible to those who requests these arrangements. So, we can plan accordingly. Also, upon arriving at the service lane, I was asked if I have been at this particular dealership before and I responded “no.” With this information, I obviously do not know my way around. Still, I was left outside for 5-10 mins in the heat given no instructions on where to wait. This department is definitely lacking in customer service. I will not be coming back for all the inconvenience. More
Excellent We hab the best experience buying a new car at Gunn Honda. Mr. Crow was knowledgeable and gave us the best offer for new 2019 Honda Civic LX. We had a We hab the best experience buying a new car at Gunn Honda. Mr. Crow was knowledgeable and gave us the best offer for new 2019 Honda Civic LX. We had a drive test, he told us about all cool car features,he prepared fast all nessecary documents, we were able to buy a car using a credit card, not every dealer can give you that opportunity. More
My care was taking care timely. My suggestion is to update the schedule service information in your website. I took my car to change oil before 6:00 pm but it was not accepted even i My suggestion is to update the schedule service information in your website. I took my car to change oil before 6:00 pm but it was not accepted even in website says services are open until 6:30 pm. More
Easy buying Our sales rep was very knowledgeable of the vehicle we were purchasing and did not try to up sale or trying to sell another product. He was able to an Our sales rep was very knowledgeable of the vehicle we were purchasing and did not try to up sale or trying to sell another product. He was able to answer all questions. Only item in concern was finance push extra extended coverage and had to put foot down. Wr still did take. More
Overcharged I recently had my 2013 Honda Pilot serviced at Gunn Honda is San Antonio Tx. I requested that they service the timing belt and oil change. While inspe I recently had my 2013 Honda Pilot serviced at Gunn Honda is San Antonio Tx. I requested that they service the timing belt and oil change. While inspecting my vehicle they also recommended that I replace the front struts and the passenger side axle seal which I authorized them to do over the phone (approximately $2500 for everything). Upon completion I picked up my vehicle and noticed that they had charged me $400 in labor for the axle seal, which seemed like a lot. I brought it to my service managers attention and he said that they price labor on a grid or something but that was the correct amount for labor. That is the 2nd time I've had to replace that axle seal so I found the other receipt and was shocked to see that another dealership only charged me $138 in labor. It seemed odd to me that it was exactly $400 and that it would be so much when they already had suspension taken apart. I would definitely get multiple quotes before having any service done here. More