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Gunn Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
3,286 Reviews
Gunn Honda in San Antonio, TX, also serving near Houston, TX and Corpus Christi, TX is proud to be an automotive leader in our community. Since opening our doors, Gunn Honda has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Gunn Honda will professionally fit you into the automobile of your choice. Gunn Honda has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Gunn Honda offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (888) 742-1390 if you have any questions or comments. Gunn Honda offers a full line of service areas including: New Automobile Sales Pre-owned automobile Sales Auto Loans and Financing Certified service department Full selection of Honda parts and accessories
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14610 W Interstate 10

San Antonio, TX

78249

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Showing 3,286 reviews

December 10, 2024

Their service department is unprofessional, incompetent, unresponsive, disorganized, careless, unaccountable, inefficient, dismissive, lacking transparency, and negligent. More

by Dallas_powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
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Dec 10, 2024 -

Gunn Honda responded

Thank you for sharing your concerns, Dallas. We deeply regret that your experience did not meet expectations. Your feedback is invaluable, and we’re committed to addressing these issues. Please reach out directly so we can better understand your experience and work toward a resolution.

Dec 10, 2024 -

Gunn Honda responded

.

December 09, 2024

Car is working worse after a 100k service don’t do this service with them! More

by Pikl74656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis Mendoza, Robert alaqine.
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Dec 10, 2024 -

Gunn Honda responded

Thank you for bringing this to our attention. We’re sorry to hear about your experience after the 100k service. This is not the level of service we aim to provide. Please contact us directly so we can address your concerns and make things right.

December 09, 2024

Excellent Service, Mr. Robert Alaquinez, is excellent on his service. He treated us with kindness, very thoughtful about or needs. More

by Carolina Mata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alaquinez
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Dec 09, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We're thrilled to hear that Robert Alaquinez provided you with excellent service and demonstrated such kindness and thoughtfulness in meeting your needs. We'll be sure to pass along your kind words to him!

December 07, 2024

The service was great and your staff was very professional and courteous. I would recommend Gunn Honda to my friends. More

by arnellwilliam130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Gunn Honda responded

Thank you for your kind words! We're delighted to hear you had a great experience with our professional and courteous team at Gunn Honda. Your recommendation means the world to us, and we look forward to serving you and your friends in the future!

December 06, 2024

Gunn was a no pressure, no hassle experience that I would recommend to anyone looking to get into a new vehicle with as little stress as possible! Highly recommend, Gunn for your next purchase! More

by Usafwilliamsc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall
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Dec 09, 2024 -

Gunn Honda responded

Thank you for sharing your experience! We’re thrilled to hear that our no-pressure, no-hassle approach made your vehicle purchase stress-free. Your recommendation means the world to us, and we can’t wait to help others find their perfect vehicle at Gunn Honda!

December 05, 2024

Craig and Billy make themselves available and are helpful with answering all of our questions. More

by gough_kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Gunn Honda responded

Thank you for your feedback! We're delighted to hear that Craig and Billy made your experience smooth and informative while addressing all your questions. Our team strives to provide top-notch service, and we’re thrilled you’re enjoying your new vehicle!

December 05, 2024

Craig and Billy did a great job making themselves available answering all our questions and made the car buying experience fun. More

by jegjr02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Gunn Honda responded

Thank you for your kind words! We’re delighted to hear that Craig and Billy made your car-buying experience enjoyable and stress-free. Our team always strives to provide excellent service and ensure all your questions are answered. Enjoy your new ride!

December 05, 2024

Excellent service and customer support! Simple to deal with. Knowledgeable staff as well. We keep them on our business! More

by Andy R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Gunn Honda responded

Thank you for your kind words! We're thrilled to hear you found our service straightforward and our staff knowledgeable. Providing excellent customer support is our top priority, and we’re honored to have earned your continued business. We truly appreciate it!

December 04, 2024

Excellent costumers service. No hassle and pleasant experience. Very knowledgeable staff and a beautiful facility. More

by Marcos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Gunn Honda responded

Thank you for your wonderful review! We're thrilled you enjoyed our hassle-free process, knowledgeable staff, and beautiful facility. Providing excellent customer service is our top priority, and we’re glad we made your experience a pleasant one. We hope to see you again!

December 03, 2024

Good Hnts is very good about keeping you informed and where they are throughout the day. More

by Chrisr040404
Recommend Dealer
Yes
Employees Worked With
Mason Gonzales
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Dec 03, 2024 -

Gunn Honda responded

Thank you for sharing your positive experience! We're glad to hear that we have been effective in keeping you informed and updated throughout the day. Clear communication is key, and we’re happy it made your experience even better!

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