Gunn Honda

Efficient service; all repairs clearly explained The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service repr The service I received at Gunn Honda (San Antonio) earlier this week was excellent. Explanations of repairs were clear and descriptive. Service representative (Joe Toepfer) was friendly and make the service experience a good one. More

Very good Mr. Castillo was nice and helpful. Things were very clean inside and outside . The customer service was excellent. Mr. Castillo was very detailed Mr. Castillo was nice and helpful. Things were very clean inside and outside . The customer service was excellent. Mr. Castillo was very detailed oriented and went thru the paperwork! More

Professional and kind. When I arrived at my appointed time I was greeted by Alexis "my" service manager. He welcome me to Gunn Honda and explained what my service "B1" ent When I arrived at my appointed time I was greeted by Alexis "my" service manager. He welcome me to Gunn Honda and explained what my service "B1" entailed. Due to the low mileage on my car, he advised me to wait on some of the recommended services, which I really appreciated. Alex made sure I was familiar with where the breakroom ad refreshments were located. Once my vehicle was taken back Alexis send me a text and told me if I had any concerns or questions while I was waiting, to please don't hesitate to contact him via text. Once my car was finished (which was about 30 minutes sooner than expected) and brought to the front, Alexis apologized for taking so long and for the construction going on . He confirmed what had been done that visit and asked if I had any questions. Alexis took me to the service desk, processed me payment and walked me back out to my car, thanked me for trusting in Gunn Honda and wished me good day. I had been a Gunn Honda customer for over 25 years. More

Best in town Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! Thank you for the continued excellent service! I look forward to many more years of bringing all my vehicles to Gunn Honda! Keep up the good work! More

Service and Sales Dennis in Service was extremely accommodating, congenial, and sincere. I appreciated his helpful hints and took his suggestions seriously. Zepo in S Dennis in Service was extremely accommodating, congenial, and sincere. I appreciated his helpful hints and took his suggestions seriously. Zepo in Sales patiently answered all my questions. More

Gunn Honda made my first buying experience exceptional! The team here is just great and they made the process super easy, not super lengthy and to the point. Thank you to Billy, Craig & Sal for all your hel The team here is just great and they made the process super easy, not super lengthy and to the point. Thank you to Billy, Craig & Sal for all your help! I love my car and recommend everyone go here for exceptional service! More

Horrible customer service I went to Gunn Honda for a few recalls on my Honda Pilot 2012. I am having vcm issues and my truck is misfiring above 30 mph and consuming oil at a hi I went to Gunn Honda for a few recalls on my Honda Pilot 2012. I am having vcm issues and my truck is misfiring above 30 mph and consuming oil at a high rate. I asked for the software update to resolve the vcm issues and oil consumption. I asked for a diagnostic and an oil consumption test as well. I was never given the diagnostic test and was told there is no software update for my vehicle. I know this is a lie, on the Honda service bulletin there is a software update, because Honda was sued and lost the case over this vary issue. This issue destroys your engine. This was the worst experience I have ever had with any Honda dealership. I was mocked and left the dealership with tons of cosmetic damage done to my vehicle that wasn't there prior to this visit. Never again will I go to this dealership. If you have any recalls on your Honda, please stay away from this dealership. They will mock you and destroy your vehicle . More

Scheduled service After leaving my car’s key I decided to look for Mr. Joe Esparza who was very helpful on explaining me the type of service I needed for my Honda Pilo After leaving my car’s key I decided to look for Mr. Joe Esparza who was very helpful on explaining me the type of service I needed for my Honda Pilot. He was very patience on answering all my questions that I had. I feel confident taking my vehicle to this dealership because I can find people who can answer all my questions in detail. More

Easy, fast and very nice and helpful. I scheduled for the day I wanted my Honda Accord serviced. We stayed and waited for the car and when it was ready the team member explain on all they I scheduled for the day I wanted my Honda Accord serviced. We stayed and waited for the car and when it was ready the team member explain on all they did. I eve got a call to ask if I had any questions and if I was satisfied with the service. This is awesome service, we are very happy with Gunn Honda. Thank you and please continue your awesome services. More

Compliment Joe Esparza explains what’s wrong and what needs to be fixed now and what can wait to be fixed until the next visit using terms that I can understand Joe Esparza explains what’s wrong and what needs to be fixed now and what can wait to be fixed until the next visit using terms that I can understand ! More