
Gunn Honda
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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The Insane High Cost of Auto Repair Took in 2008 Civic Hybrid with 68,000 miles due to a/c knocking. Initial estimate of $700 turned in to $4800 with Gunn saying a/c unit was "contaminat Took in 2008 Civic Hybrid with 68,000 miles due to a/c knocking. Initial estimate of $700 turned in to $4800 with Gunn saying a/c unit was "contaminated". Did not do repair, gave negative feedback thru e-mail to service manager but did not hear from him until I posted a negative review on Dealerrater. I filed complaint of total a/c failure at 68,000 miles with Honda Corporation asking them to cover the $4800 repair. I cited owning 4 Honda's (started buying 2002). The Gunn Service Manager Steve contacted Honda Corporation and got them to cover 50% of the repairs (better than nothing). In the mean time, sensor in hybrid system went out and now told it would cost $2300 for that repair. Service Advisor took $400 off the labor cost, still $1900 to repair. Added it to my complaint with Honda; as a "good will gesture" Honda offered to pay 50% again. Helpful but still looking at over $3000 for 2 repairs. I believe repair costs by all shops are greatly inflated because they all use "the book" that tells them the supposed "average time" to do a repair. If the book says 12 hours, they charge for 12 hours even if it only takes them 6 hours (the theory is if it takes more than 12 hours they only charge you 12 hours but does that ever happen?)...compare the "billed/charged" labor hours in a day to the hours all the mechanics worked and I believe you would be shocked. Gunn service people do as all shops do but they do it with a smile. More
New car purchase Working with Frank Macias was terrific. He kept us informed during entire process since our daughter was coming from out of town to pick up her new ca Working with Frank Macias was terrific. He kept us informed during entire process since our daughter was coming from out of town to pick up her new car. I highly recommend Frank Macuas as anyone's salesman at Gunn Honda. More
Excellent My husband and I bought a new CRV from Pete deNeergaard. This is the second vehicle we've bought from Pete. Excellent service. Adrian in finance did a My husband and I bought a new CRV from Pete deNeergaard. This is the second vehicle we've bought from Pete. Excellent service. Adrian in finance did a great job too . We wouldn't go anywhere else! More
Unusual noise 2015 Odessey developed a grinding noise at low speed. Took vehicle in and service writer and I took a ride so he could hear/feel the noise and vibrati 2015 Odessey developed a grinding noise at low speed. Took vehicle in and service writer and I took a ride so he could hear/feel the noise and vibration. Left the vehicle and it took two days, but they figured out the problem which was a collapsed motor mount. Manny Morin stayed in contact with everything they were doing. Great team! More
Got another one Bought a new Honda Accord when we traded in the old one, This is our second Honda Accord from Gunn, I also have a Chevy truck from Gunn. The folks the Bought a new Honda Accord when we traded in the old one, This is our second Honda Accord from Gunn, I also have a Chevy truck from Gunn. The folks there were easy to talk to and the price was great, made the selection easy, when its time to buy my new truck again, I will be going to Gunn More
100K maintenance Dropped my 2008 Civic in for its 100K mile maintenance (A14). I did not make an appointment before hand but Donny was able to work me in. They also fo Dropped my 2008 Civic in for its 100K mile maintenance (A14). I did not make an appointment before hand but Donny was able to work me in. They also found and repaired some minor oil leaks that cropped up due to the age of the vehicle, e.g. valve gasket. All of this was accomplished without having to leave the car overnight which would have been a major pain. I typically use the dealer for everything on the car with the exception of my last set of tires. I know that the prices are a bit higher than an independent repair shop BUT I know that the dealer has the proper tools and parts and people trained to work on my vehicle. I can also get the job fixed if something goes wrong - which has not happened. More
New car Tim helped us find the car we wanted. He was very nice and helpful. He was knowledgable about the model of the car we wanted. Would recommend him to o Tim helped us find the car we wanted. He was very nice and helpful. He was knowledgable about the model of the car we wanted. Would recommend him to others More
AWESOME! After wanting to make an appointment I stopped in the middle of a chat without a confirmation. Later I received a call from Manny who did a follow-up After wanting to make an appointment I stopped in the middle of a chat without a confirmation. Later I received a call from Manny who did a follow-up and we completed the appointment. I arrived at the designated time and was nicely greeted and told the cost of the service. Just asking, I said "how long it would take?" About and hour and a half, said Manny. Sure I thought to myself, I'll just be prepared to stay a lot longer and began reading. At approximately one hour and a half Manny came into the waiting lounge and said my car was ready. I couldn't believe it. I had my front brakes replaced, on time and I could even feel the difference in the brakes as I drove away....Happy! Beverly Hurston More
Great experience from start to finish Pedro was knowledgeable, patient, helpful and made this the best car-buying experience ever. I knew I wanted a Civic went I went in, but he didn't pre Pedro was knowledgeable, patient, helpful and made this the best car-buying experience ever. I knew I wanted a Civic went I went in, but he didn't pressure me; he simply listened and explained. I would highly recommend Pedro and Gunn Honda to anyone More
Great Service As always, good service. The service was quick and they're honest. I would recommend this dealership to anyone. My experience with Gunn Honda was e As always, good service. The service was quick and they're honest. I would recommend this dealership to anyone. My experience with Gunn Honda was excellent. More