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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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April 03, 2021

The Silver team went above and beyond in helping me get my car fixed and done in a timely manner. I never have any issues there More

by thebravery05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis and gentle man checking us out
Apr 05, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

April 02, 2021

This dealership goes beyond to make the customer comfortable even when your just getting your car serviced. Dennis Hayes answered all my questions when needed and helped get my car out in a timely m More

by Laurencio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
Apr 05, 2021 -

Gunn Honda responded

Thank you for the positive feedback! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 27, 2021

I wouldn’t recommend anyone to buy new car here because service support is terrible . I purchased Honda CR-V and had lot of issue but service from Gunn is terrible . More

by Biswash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Freeman Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Gunn Honda responded

We are truly sorry to hear that your experience was not up to the standards that we strive to provide. The needs of our customers are always our top concern. We would appreciate the opportunity to hear about your experience. Please reach out at your earliest convenience. We'd love the opportunity to understand how we can better serve you moving forward.

Apr 05, 2021 -

Biswash responded

Whom should I contact ? Why don’t you contact me as you have all my information to discuss if you are truly concern with customer service, otherwise it is a strategy just to respond with nicely written statement on this platform.

March 26, 2021

My appointment was fine, once checked in Alexis sent text to inform if I want to check on status of my car I could text him. Was satisfied with the service I received. More

by HattieMason5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Apr 01, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

March 24, 2021

THANKS TO MANNY MORIN & HIS TEAM FOR YET ANOTHER EXCELLENT EXPERIENCE GETTING THE SERVICING NEEDS TAKEN CARE OF FOR MY HONDA. ALWAYS PROFESSIONAL & GENUINE INTEREST IN WHAT NEEDS TO BE DONE. More

by civic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

March 23, 2021

Friendly, courtesy, professional staffs. The service was extremely slow. Waiting is so frustrating. Please improve which makes everyone life a more pleasant. Anyhow everyone else is outstanding. Keep up the More

by Haduc1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

March 22, 2021

I love GUNN Honda! I am on my 3rd GUNN Honda and would not go anywhere else to buy a car. The service department is also friendly and helpful. They are quick and explain everything in detail. I recommen More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Gunn Honda responded

Thanks so much! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

March 22, 2021

Alexis was great and informative. I went in for service on my vehicle and he kept me updated and was helpful. I recommend this dealership for service and ask for Alexis. More

by Hannasmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Mendoza
Mar 23, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

March 20, 2021

Gunn Honda service department has excellent customer service, Manny Morin was friendly and helpful when it came to my service, and did all he could to make sure I was contacted and knew everything that More

by calliejokeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 17, 2021

My maintenance appointment took a while, but the waiting room was comfortable and socially distanced. The work was done well. The service rep was knowledgeable and courteous. More

by gkaylassiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

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