Haasz Automall

Lost a ready to buy customer BUYER BEWARE IF YOU ARE LOOKING AT A PARTICULAR MODEL OF CAR AT THIS DEALERSHIP!! Especially if you are being helped by Olivia Bongini. I am extremely BUYER BEWARE IF YOU ARE LOOKING AT A PARTICULAR MODEL OF CAR AT THIS DEALERSHIP!! Especially if you are being helped by Olivia Bongini. I am extremely disappointed in the quality of service provided by Olivia. I have been I contact with Olivia since Friday the 9th talking about a particular Jeep I was interesting and had scheduled an appointment to test drive it today. We have exchanged numerous texts since the 9th about the car. The ONLY reason I was coming in was to test drive this particular Jeep and to purchase it. I asked Olivia several times if the Jeep I was going to test drive was still available and she told me yes several different times. I was on my way to your dealership for my appointment today and looked online again to double check that I had all the info for my pre approved loan ready to go and I noticed that the Jeep I was looking at said no longer available. I called the dealership and spoke to the receptionist who told me the Jeep I had an appointment to test drive had sold on the 9th. Your dealership is not near my house, the sales person lied to me about the availability and was just trying to get me there for a sale. I did not get any notice the Jeep I had an appointment to test drive had already sold two days before, nor did Olivia ever once tell me the Jeep had already sold. I am in sales and if I ever had a customer who was interested in a certain model, I have ALWAYS given them the courtesy of telling them when someone else was interested in it. This was completely unprofessional and rude. More

Fast and easy Drove an hour due to their customer service. Julie Simonetti Made the process fast and easy. Thank you for all your assistance and patience with my w Drove an hour due to their customer service. Julie Simonetti Made the process fast and easy. Thank you for all your assistance and patience with my work schedule More

Highly Recommend. Enjoyable. I hate shopping for a vehicle. I hate to waste time. I was able to tell Julie what I was looking for and how much I was willing to pay. Within a short I hate shopping for a vehicle. I hate to waste time. I was able to tell Julie what I was looking for and how much I was willing to pay. Within a short amount of time we were driving a new truck off their lot. It was the options I wanted and the price I can afford. I have already told many people to stop in and ask for Julie or Bob. We will be return customers. Thank you Julie More

Very helpful! Highly recommend! Julie was a pleasure to work with she was always there even after her work hours via text or email. Thank you again julie! Highly recommended! Julie was a pleasure to work with she was always there even after her work hours via text or email. Thank you again julie! Highly recommended! More

Positive Enjoyable Experience My sales rep worked hard for my business. She took the time to understand what I wanted in a car. Then negotiated on my behalf with the Sales Manager. My sales rep worked hard for my business. She took the time to understand what I wanted in a car. Then negotiated on my behalf with the Sales Manager. More

Purchased 2015 Jeep Cheroker Limited Rick McCoy and the finance team were great to work with. Smooth and quick process. Great selection of vehicles to choose from. Come see them! Rick McCoy and the finance team were great to work with. Smooth and quick process. Great selection of vehicles to choose from. Come see them! More

Jeep purchase I knew what I wanted when I walked into the dealership and they did not try to upset at all. I told them where I needed to be and what I wanted and A I knew what I wanted when I walked into the dealership and they did not try to upset at all. I told them where I needed to be and what I wanted and Andy and Bob made it happen. More

Ask for Mike Teter, Very friendly and helpful! With the information available on the internet, finding the car you want is easy, it's working with the dreaded "used car salesperson" that can be dif With the information available on the internet, finding the car you want is easy, it's working with the dreaded "used car salesperson" that can be difficult. When I walked in the door Mike Teter was there to help. He shared with me all the features of the car I was looking at and let me take a drive (by myself). After that he was so pleasant to negotiate with- both the trade-in price and the eventual sales price. I was there from out of state so I didn't want to have to drive back another day. Financing and all the paperwork was done that afternoon, thank you Mary Scott! Mike made the whole process very low key and I'm very pleased with the deal I got!! When it's time for another car, I hope Haasz Automall has what I want, I will definitely ask for Mike Teter! More

They're amazing people!! Amazing people, all were super friendly and working with us on what would work best for us.. We will definitely be going back for our next vehicle.. T Amazing people, all were super friendly and working with us on what would work best for us.. We will definitely be going back for our next vehicle.. Thank you so very much.. I would highly recommend anybody who is looking to buy a vehicle go to Haasz Automall and Ravenna More

Thanks rick Thank you Rick McCoy and Heather Isom for your speedy assistance. I am so happy to be driving a new Jeep Cherokee latitude with and the hitch you adde Thank you Rick McCoy and Heather Isom for your speedy assistance. I am so happy to be driving a new Jeep Cherokee latitude with and the hitch you added for me. More