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Haasz Automall

Ravenna, OH

4.9
3,034 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts. We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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4886 Ohio 59

Ravenna, OH

44266

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Showing 3,034 reviews

May 01, 2018

Bad experience Overall bad experience with this dealership. I leased a 2016 jeep cherokee and within the 2 year lease there were multiple problems with the car and t More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julie Simonetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018

Customer service Mike Purk and Duane Jones were great!! They were very knowledgeable and patient. Will definitely return and ask for one of them in the future. More

by Zeusgoblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Purk, Dana North, Duane Jones, Christy Six
May 02, 2018 -

Haasz Automall responded

We're excited to learn that you received excellent customer service from Mike, Duane, and the rest of our team. We look forward to providing five-star service on your future visits.

May 01, 2018

Thanks Mike Teeter I called Mike Teeter on a Monday, by the weekend he had found exactly what I was looking for, a bright red Ram 1500 Harvest edition. Mike quoted me a More

by Dragons81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Teter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Haasz Automall responded

Thank you for taking the time to share your five-star experience working with Mike and Mary. Mike was happy to find the exact vehicle that you wanted. We hope you enjoy your bright red Ram 1500! If you need anything else in the future, then let us know.

April 30, 2018

Great service I had a great experience, they were fast and friendly service. I will be taking my car here every time I need my car serviced. More

by Ksu0784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Dillon
May 01, 2018 -

Haasz Automall responded

Thank you for sharing your five-star review! We are thrilled to hear that your service visit left you feeling completely satisfied. We will make sure to thank Timothy for his assistance, and look forward to taking care of you again in the future!

April 29, 2018

Great service for long wait I had several errands to run and worried that supper was going to be super late because of everything that needed to be done on my car. They provided More

by Nugabu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Purk, Jeffrey Austin
Apr 29, 2018 -

Haasz Automall responded

Thank you for taking the time to post about your great experience with us. Mike, Jeffrey, and the rest of our team were happy to help you and your vehicle. We appreciate the recommendation and look forward to serving you again in the future.

April 25, 2018

Radio replacement. Headlight cover replacement. Mike and Kim are very professional, caring and knowledgeable. Tyler makes sure everything is handled correctly in a timely fashion. If necessary a ren More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Rafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Purk, John Reed
Apr 26, 2018 -

Haasz Automall responded

Hi Sue, thank you for leaving us a nice review. We are happy to learn Mike, Kim, and Tyson provided you knowledgeable and exceptional service. We are glad to hear you had a positive experience with us! We hope to have the opportunity to work with you again in the future.

April 25, 2018

Unexpected Lease I came in expecting to NOT get a new vehicle but in less than half an hour I was able to get a new Jeep Compass thanks to Brennan. Super nice and down More

by Mhebb1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maureen Dora
Apr 26, 2018 -

Haasz Automall responded

Hello, thank you for sharing your great review! We are so thrilled to hear Brennan provided you with excellent service. Congratulations on your new Jeep! Come back and see us again sometime!

April 24, 2018

Very satisfied with everything Brennan Scott did a exceptional job helping me in purchasing my car. I would recommend him to anyone I know who wants to buy a car More

by Keith32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mayle, Maureen Dora
Apr 24, 2018 -

Haasz Automall responded

Thank you for the recommendation, Keith! Brennan and the rest of our team were happy to help you and ensure that you had a great experience. We hope to serve you again in the future.

April 22, 2018

Very easy going, worked well with our needs and wants The overall experience was great, our salesman Brennan was awesome to work with, and everyone was very personable and made sure we were very comfortab More

by Matthew Givens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Baumgartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Cosma
Apr 22, 2018 -

Haasz Automall responded

Hi Matthew, thank you for taking the time to share your great experience with us! We appreciate your feedback as it helps us learn what to improve. We appreciate the recommendation, and we look forward to making your next visit a five-star experience.

April 21, 2018

Quick Process Worked with a great salesman, John Reed. He helped get a great deal on a new charger that I have always wanted! Would recommend that you see him if y More

by rweiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Mayle, John Reed
Apr 22, 2018 -

Haasz Automall responded

Thanks for sharing your experience with us, Regan! We will be sure to let John know that he was a great help for getting you a great deal. If there is anything else we can help you with, let us know. We look forward to your next visit!

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