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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
April 22, 2017
Best Car Buying Experience Jason Smith didn't just try to sell, he listened to our needs to have me drive away in the right vehicle for us. I would return to him and Hagerstown Jason Smith didn't just try to sell, he listened to our needs to have me drive away in the right vehicle for us. I would return to him and Hagerstown Honda again. They go above and beyond with customer service. More
by bo.burns
Employees Worked With
Jason Smith
April 21, 2017
Amazing Experience My experience with Hagerstown Honda and staff was nothing short of amazing. So glad I keep coming back! Jason Smith was extremely friendly and had m My experience with Hagerstown Honda and staff was nothing short of amazing. So glad I keep coming back! Jason Smith was extremely friendly and had my best interests at all times. I would definitely come back again and again! More
by mmason1
Employees Worked With
Jason Smith
April 21, 2017
Happy Honda Owner! Jason was very helpful and knowledgeable about the new CRV. He spent a great deal of time answering my questions, as well as asking me questions, to Jason was very helpful and knowledgeable about the new CRV. He spent a great deal of time answering my questions, as well as asking me questions, to make sure I got exactly what I wanted and needed! Jason went over every detail of the CRV so I understood how every option worked before I headed home. This isn't my first Honda and my experiences at Hagerstown Honda are always great. More
by kbrown
Employees Worked With
Jason Smith
April 15, 2017
Great employees and great cars I definitely recommend Jason if you're looking for a Honda. 100% about your personal satisfaction. Great quality cars and awesome employees. They mad I definitely recommend Jason if you're looking for a Honda. 100% about your personal satisfaction. Great quality cars and awesome employees. They made sure to explain in full and were so helpful during my car buying experience. More
by hannahhardman
Employees Worked With
Jason Smith
April 13, 2017
great buying experience We were shopping for a CRV and Jason spent a great deal of time helping us find our best fit. He was thorough in reviewing the features of each model We were shopping for a CRV and Jason spent a great deal of time helping us find our best fit. He was thorough in reviewing the features of each model and answered all our questions. We are so pleased with our new ride and look forward to a continuing relationship with Hagerstown Honda. More
by llamamama
Employees Worked With
Jason Smith
April 12, 2017
Awesome Had a great experience very knowledgeable people I dealt with very friendly and professional. And I drove away happy. First.time that has happened in Had a great experience very knowledgeable people I dealt with very friendly and professional. And I drove away happy. First.time that has happened in a while More
by darby.mellott
April 11, 2017
Fast, friendly and fair We have dealt with Hagerstown Honda for the last 10 years. Ciro Schiano di Cola has helped us with the last 3 vehicles we have leased/purchased. He We have dealt with Hagerstown Honda for the last 10 years. Ciro Schiano di Cola has helped us with the last 3 vehicles we have leased/purchased. He is very friendly, efficient and fair. The entire "team" was friendly and hospitable. Great car buying experience, that's why we keep returning. More
by G&GMoore
Employees Worked With
Ciro Schianodicola, Brandon Fisher
April 06, 2017
Best car-buying experience ever! Jason Smith immediately made my husband and I comfortable in a situation we normally compare to a dental appointment! He welcomed us with open arms an Jason Smith immediately made my husband and I comfortable in a situation we normally compare to a dental appointment! He welcomed us with open arms and by the time we left with a beautiful Tardis blue Fit (and yes it is bigger on the inside)*,we felt like family. Thanks to Jason and the Hagerstown Honda's team help, I now am making excuses to drive my excellent new Fit! *Doctor Who reference More
by Beckee
April 04, 2017
Pleasant and friendly I definitely recommend going to Hagerstown Honda. Kyle is wonderful, he is very friendly and knows what he is doing. I had good vibes at Hagerstown Ho I definitely recommend going to Hagerstown Honda. Kyle is wonderful, he is very friendly and knows what he is doing. I had good vibes at Hagerstown Honda and drove the extra hour from where I live to deal with them! More
by Hwhetze2
Employees Worked With
April 03, 2017
Jason Smith and Team are the best. Jason Smith and the "team" were very hospitable and got us in our new CRV and back on the road in pretty short order. I highly recommend Hagerstown H Jason Smith and the "team" were very hospitable and got us in our new CRV and back on the road in pretty short order. I highly recommend Hagerstown Honda. More
by RondaL
