Hagerstown KIA

Professionally flexible I went to 4 other dealers prior to coming to Hagerstown Honda. I knew what I wanted and what I wanted to see. Rick was waiting at the door when I ar I went to 4 other dealers prior to coming to Hagerstown Honda. I knew what I wanted and what I wanted to see. Rick was waiting at the door when I arrived. He quickly brought the suv around, answered all my questions, rode along for the test drive and provided top notch customer service. He worked w me on price via trade in and even sought out a better interest rate given my line of credit. I love my pilot and have already referred friends to Hagerstown Honda. More

Awful, absolutely awful. Sat at the dealership for my wife and I to purchase a car. TWO SALES. We were there for 9 hours.. And STILL had to go back the next day. I kind of reg Sat at the dealership for my wife and I to purchase a car. TWO SALES. We were there for 9 hours.. And STILL had to go back the next day. I kind of regret going through with the sale. More

Very Productive & Efficient Afternoon Mike was extremely helpful before we even got there. He verified several items, calling us back several times on things we were looking for. He knew Mike was extremely helpful before we even got there. He verified several items, calling us back several times on things we were looking for. He knew Honda well, which is the car I was seeking to purchase. He was polite, honest and I feel a got a good value. More

Used Car Purchase Mike Todd was extremely helpful. He made the process of purchasing the vehicle virtually seamless. I would have liked to had more time in finance to Mike Todd was extremely helpful. He made the process of purchasing the vehicle virtually seamless. I would have liked to had more time in finance to ask more specific questions concerning my payment, my interest rate, etc. More

Terrific buying experience! I knew when I received a call from Richard that the day was going to go well. He was so pleasant and helpful. When I arrived at the dealership Alan wa I knew when I received a call from Richard that the day was going to go well. He was so pleasant and helpful. When I arrived at the dealership Alan was there to not only listen to my must haves but to deliver as well. He presented me with two choices. My exact wish lists for each. The 2016 Remington red Kia Sorrento was my first choice, and after the test drive was what I purchased. I received pricing I was comfortable with, 0% financing and a great car. Alan not only listened but delivered. I'm more than pleased! More

Great car buying experience My wife and I went out on Wednesday Jan 6, 2016 to do some car and pricing for the type of car we would be interested in buying. We had not intentions My wife and I went out on Wednesday Jan 6, 2016 to do some car and pricing for the type of car we would be interested in buying. We had not intentions on purchasing a car. Then we met Sean Lewis a Sales Consultant, he was very friendly and knowledgeable, we ended up purchasing a KIA Soul Sean was so helpful in getting us the best deal. We will recommend Sean to anyone, it was the best car buying experience we ever had. Ed and Arlene Kunkle More

Purchased Used Car The experience was the typical dealership experience. Salesman was kind, courteous, and helped when I had questions or concerns. But like with all dea The experience was the typical dealership experience. Salesman was kind, courteous, and helped when I had questions or concerns. But like with all dealerships it is a business so there was a bit of "haggling" that went on. I eventually left with a nice vehicle and paid a price I was comfortable with. This haggling was in no part the fault of the floor salesman it's just how the vehicles are priced and what I'm willing to pay based on the value of the car given to me by internet sites like KBB and TrueCar More

Excellent Service and Help! I honestly had no intention of leasing or buying a car the day I came in, but I wanted to weigh my options as my car that hadn't been paid off yet was I honestly had no intention of leasing or buying a car the day I came in, but I wanted to weigh my options as my car that hadn't been paid off yet was pretty much dead. Corey not only helped me get the best deal for me, but he was super informative and nice to deal with. Give this gentleman a raise! More

Another great Experience We just purchased another vehicle from Jim Jardinier and it was another great experience. He helped us find another great car that exceeded our expec We just purchased another vehicle from Jim Jardinier and it was another great experience. He helped us find another great car that exceeded our expectations and worked with our budget. We love Hagerstown Kia! More

Great way to start off the New Year !! After having the same Honda for 9 years & my Accord at 214, 000 miles, I felt it was time to begin looking at options. I did not plan to purchase one After having the same Honda for 9 years & my Accord at 214, 000 miles, I felt it was time to begin looking at options. I did not plan to purchase one so fast. but Jason Flowers was professional and helpful from the moment we spoke. He took the time out to go over all my options and concerns. Within a couple of days, I was walking out with new keys and a low monthly car payment. There were no issues. I was honestly shocked at how easy the process was. I cannot remember the person in Financing that helped me but he was just as amazing as Mr. Flowers. This is my 2cd purchase from this Dealership and I do not plan on ever going anywhere else. I am a Forever Honda Girl. More