Hagerstown KIA

Jim Jardinier is the best! Five stars were given on Jim's salesman performance. He was so patient with me over two days. I new I loved the Soul but needed time to work through m Five stars were given on Jim's salesman performance. He was so patient with me over two days. I new I loved the Soul but needed time to work through my personal situation. Really didn't need a new car but I have one now! He is such a nice person and helped me each step of the way. He should get a raise! ;) Thanks again Jim Pam More

A great experience. My husband died almost two yrs. ago. This was my 1st big purchase on my own. The sales person was extremely courtious, efficient and made sure I was t My husband died almost two yrs. ago. This was my 1st big purchase on my own. The sales person was extremely courtious, efficient and made sure I was taken care of with total professionalism. I love the vehicle, and would recommend the brand and the dealership to anyone including friends and family. More

Hagerstown Kia is the best Excellent sales and service.....we highly recommend this dealership. There was no pressure to buy and we love JR, the service manager. Mike was a out Excellent sales and service.....we highly recommend this dealership. There was no pressure to buy and we love JR, the service manager. Mike was a out standing salesman. More

Excellent Experience Unfortunately I totaled our Honda Accord last week. Needing to replace this car quickly, I looked online to see what deals were available at Hagersto Unfortunately I totaled our Honda Accord last week. Needing to replace this car quickly, I looked online to see what deals were available at Hagerstown Honda. A nice CRV caught our attention. We went to the lot where Mike Todd approached me and my wife. He answered our questions and offered for us to test drive it. When we returned to the lot, a Civic caught our eye, so Todd arranged for us to test drive that next. We were "sold" on the Civic and started the purchasing process. Mike was great through the entire process ... patient, knowledgeable, and he had a great sense of humor. We would highly recommend him. More

Excellent Service Mike Todd and Britton were both wonderful. They went above and beyond, answered all my questions and more. I would definitely refer my friends to hi Mike Todd and Britton were both wonderful. They went above and beyond, answered all my questions and more. I would definitely refer my friends to him. More

Pleasant and not overbearing Rick Whittington was very pleasant and found the car with the features we wanted. He personally saw that every issue was addressed and handled to our Rick Whittington was very pleasant and found the car with the features we wanted. He personally saw that every issue was addressed and handled to our satisfaction. More

Amazing and very friendly! Justin Blake was amazing with helping me buy a new car. This was my first time with Kia, and I was delighted to have him as my salesman. He was great Justin Blake was amazing with helping me buy a new car. This was my first time with Kia, and I was delighted to have him as my salesman. He was great and very friendly; and I knew I was going to get the best help in purchasing a new car. I want to thank you for all you've done. It was my pleasure to have met such a wonderful young man. Thanks so much. More

Great experience! I had a great experience with Jim. It was my first time ever purchasing a car and he made the process easy and we were out of the dealership in no tim I had a great experience with Jim. It was my first time ever purchasing a car and he made the process easy and we were out of the dealership in no time. I left with a great car and I couldn't be more grateful. More

A great place to purchase a car!! The associates there were all friendly. We were greeted by more people than other dealerships...they made you feel welcome and was willing to help yo The associates there were all friendly. We were greeted by more people than other dealerships...they made you feel welcome and was willing to help you. Unlike some other dealerships in town. My dad and myself were greeted by a gentleman named Jim. We told him we were looking for a car for my dad. He's 2004 had seen its days . Wanted him yo have something safe , higher seats, higher off the ground and roomy enough for him to see about....he had been looking and saw the Kia Soul ... We pulled into the dealership and their she sat the one he first saw and test drove and it was love at first site. We talked with Jim got the figures and we talked....sorry Jim we will be back . Had to go see two other cars to make sure. We did the next morning...that's when we enter the no man zone unfriendly , unknowledgeable and unconcerned! That did it !, dad knew it was the first love!, We cleaned out the old car washed it and took it to Jim! Jim with he's professionalism , Customer service and concerning attitude we made a deal. Everyone in the front room showed concern and friendliness while we were waiting on the paperwork to be done.. Made you feel great to feel you were surrounded by caring associates. I'm happy that my dad is happy with he's new Kia... I posted on Facebook yesterday and most of the family knew before he could tell them... He hasn't stopped talking about the car or the service he got there. I just want to thank Jim for aestivation transaction and the young lady who helped my dad with his coffee. I know my dad will be back for service and knows he's going to a dealership that really cares...!! THANKS. Kia of Hagerstown for making an 86 year old veteran very happy... Junior More

Fantastic Dealership, Great Experience Rick W. assisted me in finding a replacement vehicle for my family. He worked very hard to find a car that fit out lifestyle, our needs and our budget Rick W. assisted me in finding a replacement vehicle for my family. He worked very hard to find a car that fit out lifestyle, our needs and our budget. He went to bat for us and helped us get a great rate despite a rocky credit rating and got me into a fantastic car. He was always available to me whenever I needed to talk and stayed late several times to meet me in the evenings when I was off of work. Everyone at the dealership treated me with respect and was pleasant and accommodating. I would recommend this dealership, Kia Cars, and most importantly my sales person Rick Whittington to anyone. Car buying can be stressful and they helped streamline the process and take a lot of stress out of the equation. Five Stars. More