Haldeman Subaru

Fantastic experience and definitely recommend! My fiancé and I had a fantastic experience turning in our lease for a new car. Car shopping has always been a stressful experience for us BUT the Kevi My fiancé and I had a fantastic experience turning in our lease for a new car. Car shopping has always been a stressful experience for us BUT the Kevin, Dan and Mike not only alleviated any stress but made it an enjoyable experience! We left feeling great about our new car and can’t wait to drive it next! We never felt pressured and the team made the entire experience a wonderful one. We can’t thank them enough for the help! More

Great customer service So my car got totalled by a drunk driver and Jesse helped me throughout the process with helping me find the right car for a fair price, and the manag So my car got totalled by a drunk driver and Jesse helped me throughout the process with helping me find the right car for a fair price, and the management staff was so friendly and made it simple and easy. If you are looking for a car Jesse is great, and Mike and Steve were both great managers to work with. More

Awesome dealership!! Bought my first Subaru! This was the best car shopping experience I have ever had! This is my 9th car purchase and by far the easiest and quickest! Th Bought my first Subaru! This was the best car shopping experience I have ever had! This is my 9th car purchase and by far the easiest and quickest! The team at Haldeman Subaru is wonderful! More

friendliness and education first this is my third subaru ,second give opportunity to negotiate and third they have very qualified people to treat the customer thank you very muc first this is my third subaru ,second give opportunity to negotiate and third they have very qualified people to treat the customer thank you very much More

great car, poor dealership We currently have a car which we love, but are unable to drive,. We leased this car on 8/14/17 and are still waiting for our registration. Temporary r We currently have a car which we love, but are unable to drive,. We leased this car on 8/14/17 and are still waiting for our registration. Temporary registrations expire after 30 days so we now have an unregistered car. In the meantime the sales manager, Jon Gross, no longer works there so Steve Leonardo who is the Ford sales manager is supposed to be taking care of this but so far has not done so. So we are paying for a car we can't drive. My lawyer says to bring the car back since the dealership has not fulfilled the terms of the contract. Repeated phone calls yield no return call. Stay away!!!! More

Fantastic with customers I worked with Dirk Zondag on finding a new car for purchase. This guy is incredibly genuine and honestly looking to help buyers in anyway he can. He d I worked with Dirk Zondag on finding a new car for purchase. This guy is incredibly genuine and honestly looking to help buyers in anyway he can. He didn't try to pull any scams or talk me into buying something I didn't want. He worked diligently toward my purchase despite changing my mind on pricing out several different vehicles. This guy deserves business and knows how to handle customers in an honest straightforward way. More

ok experience Salesman, Dirk--incredibly knowledgeable about subarus--very helpful, but his efforts overshadowed by rest of dealership experience which wasnt so ple Salesman, Dirk--incredibly knowledgeable about subarus--very helpful, but his efforts overshadowed by rest of dealership experience which wasnt so pleasant during and after sale. . Price fair. Service Dept professional when brought car in for complimentary first oil change, but dont plan on returning to this dealer unless warranty work is involved More

Complete weazels. Stay away!! Absolutely horrendous service! Bought car from this dealership last December, salesperson (Zack) promised would overnight registration as soon as they Absolutely horrendous service! Bought car from this dealership last December, salesperson (Zack) promised would overnight registration as soon as they received, but never bothered to do so. When I called to find out whether they had received it, they casually mentioned they had received it more than 10 days before, but would not mail as owed a $12 balance! This is after we bought a $20,000 car paying most of it in cash! Then to top it up, they were supposed to ship us our old license plate, but again never did. When I called to find out why we had not received it, their manager in charge of used cars (name is John Hannon) called me back to tell me that they had accidentally destroyed it trying to remove it from our old vehicle, but again never bothering to let us know. Then he had the gall to tell me that we had to deal with it ourselves. Another word of caution, these weasels will sell you a car, take forever to process the paperwork, then at the very end they'll take you into a room where the store manager will sneakily upsell you on some extended warranty costing over $1500! By then you're exhausted and just want to get it done. AVOID THIS DEALERSHIP AT ALL COSTS. They are total xxxxxxxx!!!!! More

Bait and switch I made an appointment with their service department to have my trans checked out. I called and said I wanted to make an appointment for my free multi I made an appointment with their service department to have my trans checked out. I called and said I wanted to make an appointment for my free multipoint inspection they advertised. He asked if their was a concern I had, I said yes my trans seems to be slipping, and he booked my appointment. I went there today the service counter man said I don't know why he booked yo an appointment so late yet their hours say open till 8 and it was 5:15 PM. He told me it was going to cost over $200 to inspect. I told him I had coupon and he said it is only good to check my tires, alignment, balancing, This was not acceptable whereas I usually go to Miller Subaru which I highly recommend, but they are far away and this one is down the street. I asked why would it cost so much, he said" I have to pay my employees"( then why advertise free inspection? scam). He then said he has to hook it up to a computer, test the fluid levels and test drive it and he charges $101/ hr and it will take 2 hours. Now I am a female but I'm not dumb. It does not take two hours to hook up computer and get readings, look at fluid and test drive. This is a scam and I NEVER experienced this at other dealership. I told him when I called the other dealer him and another certified shop said the only way to tell is how it rides, yo can't see inside. The desk man is an idiot to take advantage of woman like that and I call that bait and switch. When I asked him to write down what he would do for the 2 hours he refused because he didn't want to be at war with other deer...he means he doesn't want to put it in writing his scam. I am reporting them to State Attorney. More

Wonderful dealing with Haldeman Subaru! Might be the very best car buying experience I've yet had. Purchasing a car can be a bit stressful. Not so at your dealership. Our salesman, Dirk Zond Might be the very best car buying experience I've yet had. Purchasing a car can be a bit stressful. Not so at your dealership. Our salesman, Dirk Zondag, was pretty much perfect. Extremely likable guy. My wife and I both felt very comfortable during the entire time. Now that's a great man. Very happy that we choose your dealership to buy our Outback from! We will tell others and see that they ask for Dirk. More