Hall Acura Virginia Beach

I had a great experience purchasing a used vehicle at Hall Acura and dealing with Mark Stonis. Mark was extremely professional and friendly and provided me with many pictures of the used TL-S I was inte Hall Acura and dealing with Mark Stonis. Mark was extremely professional and friendly and provided me with many pictures of the used TL-S I was interested in purchasing, before and after it had been through their Certification process. He was prompt in answering e-mails and calls. The condition of the car exceeded my expectations, and Mark was correct in telling me that there would be nothing that would disappoint me with the car and it would be worth my drive from Richmond. More

I rate Mark Stonis and Hall Acura a top rating of 5 and here is why. I bought a 2009 Acura TL from Priority Acura May, 2009. Unfortunately I was rear-ended in June 2010 with damage to the rear bumper, here is why. I bought a 2009 Acura TL from Priority Acura May, 2009. Unfortunately I was rear-ended in June 2010 with damage to the rear bumper, impact bar and some unibody damage in the trunk area and some back injuries to myself. I had the repairs done at Priorty's Collison division with all original parts. Once the repair was completed I contacted Priorty Acura asking my salesperson who was aware of my situation, for their dealership help to provide a documented Appraisal of my auto for me to keep. I even offered to pay for this service if required. This would have aided me for Diminished Value of my car for legal insurance puposes. The games that went on for the next four and one half hours there are too numerous to write here. I was very dissappointed, but good things come to those who are patient and wait. Here comes Mark Stonis and Hall Acura. Mark Stonis first provided me with a fair written valuation of my 2009 TL in which I could take and keep. He also provided me several written scenerios of purchasing the vehicle versus leasing. I also was given these documents for my keep. Well to say no more, I got a Black Crystal Pearl 2012 TL. Here's where it gets impressive. It was getting close to closing time and Mark Stonis knew I wanted to take the car that day. The detailers who prepare the car for delivery were gone. Mark Stonis himself and one attendant who normally doesn't prep the cars for delivery jump in and get the car ready for me. From the initial start process with Mark Stonis, to the finance manager and then the delivery of the car was a great process. Outsatanding service Mark Stonis and Hall Acura team. The auto industry needs more Mark Stonis types. I nominate Mark Stonis for President. More

I came to this dealership after a bad experience over at Priority Acura where getting a car price was like pulling teeth. I had given up on buying a new car due to my experience at Priority but I went over Priority Acura where getting a car price was like pulling teeth. I had given up on buying a new car due to my experience at Priority but I went over to Hall to see what color selection was available anyway. Larry casually came over introduced himself and proceeded to tell me the difference between the cars. Renewed by his customer service, I let him and Mark work up a deal that exceeded my expectations. They were patient and gave me everything I asked for. This is my second time buying a car from this dealer and both times have met or exceeded my expectations. More

I really wasn't planning on purchasing a vehicle when I visited the dealership. However, the no pressure, extremely knowledgable assistance I got from Hall Acura made purchasing this new car a very reward visited the dealership. However, the no pressure, extremely knowledgable assistance I got from Hall Acura made purchasing this new car a very rewarding experience. The finance department and business manager also added to the pleasure of doing business with Hall Acura, V.B. As with selecting the car, the no pressure, relaxed atmosphere completing the financial paperwork was like no other dealer I have ever worked with. A great experience all around. Looking forward to the future with Hall Acura. More

Went to these guys last Saturday to check out a used Nissan Altima. The Altima was already sold, but Larry and Brian helped me get a 2009 Toyota Corolla that I absolutely love. Larry was my salesperson Nissan Altima. The Altima was already sold, but Larry and Brian helped me get a 2009 Toyota Corolla that I absolutely love. Larry was my salesperson and never once tried to be pushy; helped me look around at all the cars and gave me great info and advice. Brian, the Used Car Manager, set up a few more cars after I learned the Altima was sold, one being the car I bought. Overall everyone was friendly and absolutely helpful. Never once did I feel I was being placed in an uncomfortable position. I recommend the people at Hall Acura 100%. More

Hall Acura was very pleasant to work with during my purchase of a 2009 Acura TL. Sales rep Mark Stonis was very knowledgable and obviously did his homework with the trade in and creative financing I d purchase of a 2009 Acura TL. Sales rep Mark Stonis was very knowledgable and obviously did his homework with the trade in and creative financing I desired. After I left with the car I noticed a nick in the window tinting on the driver's side rear window that appeared to be caused by the removal of the paperwork attached to the window. Hall Acura repaied the window without question. They also honored the touch ups I requested in the deal and accomplished them with high quality. I would recommend buying a car from Hall Acura. More

My experience with this dealership was nothing but great. I was a little nervous about going into the dealership to purchase a car, due to previous experiences, but from Day 1 Sterrick Frasier, walked me thr I was a little nervous about going into the dealership to purchase a car, due to previous experiences, but from Day 1 Sterrick Frasier, walked me through the process, explained EVERYTHING in detail for me, and although it was tough finding me a car with my situation, he made it happen. I felt as though he really cared about getting me into a car that I like and one that was reliable. I ended up purchasing a 2007 Volvo S40, and I absolutely love it. The fact that Mr. Frasier personally called me daily to keep me abreast on my situation and followed up with me after my purchase, assured me that I made the right decision. I have never met a more dedicated, hard-working individual who always had a smile on his face, which in turn put a smile on my face. My suggestion to anyone who needs a car, and want feel that they are a valued customer and not just another sale, is to go to Hall Acura in Virginia Beach. My thanks go out to Chris Meyer, Brian (not sure of last name-business mgr), and lastly Sterrick Frasier for making me feel like I was the most important customer in the world. You are greatly appreciated. Theresa A. Carpenter Virginia Beach, VA More

Overall my experience was great! Upon researching Hall's Acura, Sterrick Frasier assisted me with all of my efforts from day one. I found the vehicle that I wanted online after searching for a month and it Acura, Sterrick Frasier assisted me with all of my efforts from day one. I found the vehicle that I wanted online after searching for a month and it was promptly delivered to the dealership location for my retrieval. Brian J., Chris in finance and Brian T. in the service department rendered me the utmost customer service. The entire staff is exceptional! Upon purchasing the car, there were a couple of small niches that needed to be corrected and thereto, the issues were handled promptly and efficiently! Customer service was excellent! I would highly recommend this dealership! More

Hands down the best car dealership experience I've had! I walked in knowing exactly what I wanted, and walked out with exactly what I needed. No hassle, no drama, no complaints. Sterrick Frasier was the man walked in knowing exactly what I wanted, and walked out with exactly what I needed. No hassle, no drama, no complaints. Sterrick Frasier was the man with the plan that got me into my dream car (Acura TL type S). He was so attentive to my needs and very helpful from beginning to end, answering my every question and concern. It was a great all around team effort to gather every detail I need...Brian being a great resource and Chris the finance guy helping to lay out my monthly payment within the range that I was looking for. Everyone I dealt with was friendly and helped to make my transition very smooth. I recommend that anyone interested in buying a car, go see Sterrick and the team at Hall Acura Virginia Beach! More

My experience with Hall Acura was beyond exceptional. This actually was my 2nd time purchasing from them, in 2008 I purchased a CPO 2006 TSX from Bob G and everything went quick and easy, long story shor This actually was my 2nd time purchasing from them, in 2008 I purchased a CPO 2006 TSX from Bob G and everything went quick and easy, long story short I still loved my TSX but it was fast approaching 85K miles and I was a little upside down on the loan and knew I needed to do something quick. Bob and Larry arranged to get me into a lease on a brand new TSX and Mark and Chris worked their magic to get me in the car with a low down payment, and a manageable monthly payment...They all together helped me "see the light" in leasing as my best option to absorb my negative equity and plus to get me in and out of new vehicles every 3 years which I prefer to do. I must also mention the amount of time it took to locate my color choice, work the numbers and sign the paperwork and leave with my new car was amazing, they made it painless and quick, this is my 2nd dealing with Hall Acura and Bob and it was just as perfect as the 1st time....Hall Acura customer for life here! More