Hall Mazda

Great Cars.... Exceptional Customer Care I have purchased 2 used cars from Robert Pena at Hall Mazda in the last 3 months ( 1 for myself and 1 for my 16 yr old). For myself I was replacing a I have purchased 2 used cars from Robert Pena at Hall Mazda in the last 3 months ( 1 for myself and 1 for my 16 yr old). For myself I was replacing a 2010 Mazda CX-7 which is a crossover that sadly is no long produced. I decided on a beautiful 2015 Mazda 6 with lots of bells and whistles but which handles VERY differently than my CX-7. Unlike most sales people who are only your “best friend” until they’ve closed the deal, Robert spent nearly an hour with me both on the road (showing me how to control the car in turns and use the manual option) and off (setting up my Pandora thru Bluetooth and downloading my phone book into my car for safety). When it came time to buy my daughters car 3 months later he was just as thorough. She had her heart set on a Jeep but I was concerned about roll over risks. He found us a compromise in a cute little Jeep Compass and she couldn’t be happier. Since February I’ve had minor questions and whenever I’ve called Robert, if he hasn’t been available, I’ve received a return call within the hour. There are not enough kind words I could say about Mr. Pena’s professionalism, kindness and dedication to his customers. I even referred a friend of mine who was having trouble because he recently moved to the US and had trouble communicating his needs in English. Robert, being fluent in Spanish, was able to get my friend into a used car that very same day at an interest rate that was HALF what the “untrustworthy “ dealerships in Norfolk had been trying to con him into. Lastly, the dealership itself is clean, the service department makes it easy to drive right in for oil changes and the Hall Rewards makes earning points a great way to pay for maintenance to your vehicle! I’ll never buy a car anywhere else or from anyone other than Robert Pena ! More

Like Family The service department staff makes me feel so comfortable. Every time I visit the dealership, about 2-3 times a year they remember who I am. The sna The service department staff makes me feel so comfortable. Every time I visit the dealership, about 2-3 times a year they remember who I am. The snacks and beverages are a plus too! I am in and out normally in about 1-2 hours. Everyone has great energy! Thanks Hall Mazda! More

I stay busy and prefer to text at work. Desiree Decker was the reason I chose hall Mazda. I was taken serious and feel I got a good value. Virgil Ware made the sales process a breeze. Desiree Decker was the reason I chose hall Mazda. I was taken serious and feel I got a good value. Virgil Ware made the sales process a breeze. Thanks again. More

SUPER CUSTOMER SERVICE I’ve been coming to Hall Mazda for almost 20 years now, and I’ve bought my last three vehicles from Mr. Robert Pena. I’ve always been treated with t I’ve been coming to Hall Mazda for almost 20 years now, and I’ve bought my last three vehicles from Mr. Robert Pena. I’ve always been treated with the utmost respect, and he and the service staff have always ensured my utmost satisfaction. I could not be happier with the quality of their customer service. More

Last minute Leslie was extremely helpful especially when it came to keeping my 9 year old busy! He didn’t haggle us or try to upscale anything. He was very honest Leslie was extremely helpful especially when it came to keeping my 9 year old busy! He didn’t haggle us or try to upscale anything. He was very honest with us and I like people who don’t sugar coat things. With that being said he was as super respectful and genuine. Thanks again Leslie for getting our family back into our forever vehicle! More

Awesome place awesome people!! This was our second car with this dealership And I’ll never go anywhere else. These people are amazing. Highly recommend. Robert Pena went above and This was our second car with this dealership And I’ll never go anywhere else. These people are amazing. Highly recommend. Robert Pena went above and beyond to help fit my family with what we needed and kept our car payment the same. He is a family man 100%! More

Nice and honest.. Nice and honest people to purchase a car from. Isaiah was a great person in helping to get the car I wanted. His burst of energy and enthusiasm to Nice and honest people to purchase a car from. Isaiah was a great person in helping to get the car I wanted. His burst of energy and enthusiasm to work with us was appreciated. More

Great people to work with Robert was great and quite honestly the nicest and most honest salesman I have ever worked with. There was zero pressure to buy, and never once felt Robert was great and quite honestly the nicest and most honest salesman I have ever worked with. There was zero pressure to buy, and never once felt like I was being pushed into a certain car. LeeAnn was the same way, just all around great. You have a customer for life, thank you both for everything!!! More

Great people who work to fit your budget and needs I didn't,buy a car because I wanted to save for a better down payment. Regardless, these people were very willing to accommodate me. I didn't,buy a car because I wanted to save for a better down payment. Regardless, these people were very willing to accommodate me. More

New purchase 2nd car we purchased from Hall Mazda. Ordered car and they kept us posted on the arrival and had car ready when we came to pick it up. 2nd car we purchased from Hall Mazda. Ordered car and they kept us posted on the arrival and had car ready when we came to pick it up. More