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Hallmark Subaru

Birmingham, AL

4.9
57 Reviews

1301 5th Ave N

Birmingham, AL

35203

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57 Reviews of Hallmark Subaru

December 15, 2025

Lee Copeland and Mickey were an awesome team, even the Internet receptionist Lakyn exceeded my expectations. More

by justin.ash1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey and Lee Copeland , LeNorris Underwood
December 13, 2025

All of my interactions have been with Emmanuel. He is always professional, attentive, and kind. More

by ledrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel, service department
December 12, 2025

A well run dealership. Great communication. Great service. Friendly. Trustworthy. What more can you ask? More

by geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
December 11, 2025

Haven’t really dealt with them other than the service department. The service group itself is good. Policies either from management or Suburu leave a lot to be desired. More

by anniec716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Yan, Derrick Pickens, LeNorris Underwood
December 10, 2025

They gave me clear instructions and serviced my car in a timely manner. They did a great job More

by akirkland228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Yan, Derrick Pickens, LeNorris Underwood
December 10, 2025

This was a routine oil service but they identified a brake issue. The brakes were replaced in a timely manner. The overall time period was 2 hours which was very good. I was kept informed several times More

by tjc1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Yan, Derrick Pickens
December 09, 2025

Great, friendly service. Very professional. Thank you. Have a great day and a happy holiday More

by Davidsto33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Yan, Derrick Pickens, LeNorris Underwood
December 09, 2025

It was very easy to make an appointment. Jayce returned my calls quickly to answer questions and even called my husband when I requested. The Lyft service was phenomenal! My car drives great More

by Ta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce
December 05, 2025

Very friendly staff and was able to help with all my needs and or questions. More

by sthudson0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace 5 stars as well in service. , Shaun Yan, Derrick Pickens, LeNorris Underwood
December 03, 2025

Excellent service! ! Have always experienced excellent service. They always keep me up to date and are friendly and professional. More

by rgshockley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel and the other young man
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