140 Reviews of Hamer Toyota - Service Center
Excellent Service I had a great experience getting my car serviced here. Sam was courteous, professional and ensured the car was taken care of well. Hamer Toyota is de I had a great experience getting my car serviced here. Sam was courteous, professional and ensured the car was taken care of well. Hamer Toyota is definitely a great place for buying cars and having them serviced. More
i had gonein for service and decided to up grade i needed more power to toe my trailor, mr.Carlos Rodriguez tookgood care of my need's in a proficional manar i highly recomend this employee, Sincerely Mr more power to toe my trailor, mr.Carlos Rodriguez tookgood care of my need's in a proficional manar i highly recomend this employee, Sincerely Mr. Rudy L. Cabrera More
Did not represent the Hammer Family well. He pass the blame to a different department instead of finding a solution or explaining the problem. Made me feel that Hammer lies and does not want to work with blame to a different department instead of finding a solution or explaining the problem. Made me feel that Hammer lies and does not want to work with the costumer to find a middle ground. More
Miss Marylou was incredibly helpful in investigating and explaining all our questions about the cost of maintenance / repair services we had done on our vehicle. She did not give up asking her sources unti explaining all our questions about the cost of maintenance / repair services we had done on our vehicle. She did not give up asking her sources until she could give us a definitive answer to not just the cost breakdown, but our prepaid maintenance coverage with the dealership as well. Incredibly friendly, amazingly patient, devoted to excellent customer service, 5-star rating. Thank you very much, Miss Marylou! More
Received excellent service and always with a positive attitude. His willing to work with you. Best person I have met so far to service my vehicle. attitude. His willing to work with you. Best person I have met so far to service my vehicle. More
You survey leaves much to be desired. I went in for services and ended-up purchasing a new car. The sales staff's approach to the task was very good and straight forward. services and ended-up purchasing a new car. The sales staff's approach to the task was very good and straight forward. More
Jessy provided quality, honest, and knowledable service. He was a pleasure to work with and will be my go-to guy for all my future service. He was a pleasure to work with and will be my go-to guy for all my future service. More
I Call on Thurday 11, at 9:27 Am to set an appoitment for my Sister Janeth Monterroso to bring her 2004 Toyota Corolla for Oil Change, I know Hamer Toyota from previus experiences I had with Peter or Carlos my Sister Janeth Monterroso to bring her 2004 Toyota Corolla for Oil Change, I know Hamer Toyota from previus experiences I had with Peter or Carlos Vasquez, I spoke with young lady who i request to make an appoitment for the following day at 9 am i explain i like to book it with Carlos Vasquez or Peter, My disapoinment and bad taste come today when my sister call me from the dealer that she is been waiting for a long time, they told her she does not have an appoitment, and to make it worse Mr Sam Quintanilla got to help her, what make me more upset is Mr. Quintanilla, He try to charge my sister more then $300 for something we did not request, plus after trying more them a few time for $ 200 dollars and them try to charge my sister $92 for an oil changer we never request. my sister spend like an hours there and LEFT TO NEVER COME BACK this is the most crazy dealership on earth, I would never recomend or buy anything from this dealership. More
Sam is the Man! He goes the extra mile and is trustworthy. Once he stayed overtime to take care of us. He calls back, is straight forward, and will take care of his customers. I can't thank him trustworthy. Once he stayed overtime to take care of us. He calls back, is straight forward, and will take care of his customers. I can't thank him enough for the years of excellent service. Just Awesome! He's definitely the guy I trust my Toyota Sienna with! More
I have just purchased a used 2010 Prius from Hamer Toyota. I noticed that there was something loose underneath the front bumper. I brought it in to have service take a look at it and I have to say I a Toyota. I noticed that there was something loose underneath the front bumper. I brought it in to have service take a look at it and I have to say I am very happy with the customer service I received from Carlos Vasquez. He was very pleasant and trustworthy which are qualities that are important to me when it comes to dealing with any of my cars. Not only did he not charge me an arm and a leg but they finished the job in a timely manner... way better than expected. Carlos presented himself as a very professional Service Manager that greeted you with a smile from the time I brought the car in to the time I drove it away. 5 Star for Carlos and the service team and the whole Hamer Toyota organization! Now I have a place where I look forward to bring my car in knowing they're not just after the money, they are there for the service and stand behind the name Toyota! I'm glad I found this place because now I don't have to dread taking my car in for service! Thanks Carlos!!! More