Hamilton Mazda

New car purchase Good experience purchasing new car. Mike was terrific and made the experience stress free Sales manager and finance manager were also very helpful Good experience purchasing new car. Mike was terrific and made the experience stress free Sales manager and finance manager were also very helpful and worked with me to meet my needs. More

I felt I got ripped off I had to shell out over a thousand dollars for a 60K service. And that was after I had declined some additional work they wanted to add on. Shocked t I had to shell out over a thousand dollars for a 60K service. And that was after I had declined some additional work they wanted to add on. Shocked the xxxx out of me. I'm not going back there again More

great customer servce they’re so nice here, accomodating and very professional! no pressure sales & service. I keep coming back because of the great staff, service hours they’re so nice here, accomodating and very professional! no pressure sales & service. I keep coming back because of the great staff, service hours & location. More

Not pushy and informative We bought our CX5 from Mike who was wonderful, he didn't push and was very informative. This was the best transaction ever. he walked us through every We bought our CX5 from Mike who was wonderful, he didn't push and was very informative. This was the best transaction ever. he walked us through every feature in great detail and made us feel welcome. More

Great first time buyer experience! Bought my first car over the weekend at Hamilton Mazda. Overall it was a great experience. Neal was our salesman and he was very helpful! This has bee Bought my first car over the weekend at Hamilton Mazda. Overall it was a great experience. Neal was our salesman and he was very helpful! This has been my first car-buying experience and everyone that I dealt with made it very smooth. I got a great deal on the car and probably only spent about 2 hours in total at the dealership. I would recommend this dealer to anyone who is looking for a Mazda! More

best car buying experience i have ever had my wife and I were looking to purchase a mazda cx-9. zack repp gave us the best price, hands down. I have been buying or leasing cars/vans/suv's from my wife and I were looking to purchase a mazda cx-9. zack repp gave us the best price, hands down. I have been buying or leasing cars/vans/suv's from different manufacturers for almost 40 years. zack and the entire Hamilton mazda team made this experience stress free, and actually, enjoyable. I needed to pick up the vehicle first thing Saturday morning. zack had asked if I was able to come in at 11:15 am, as he already had an early appointment. I mentioned to zack, that my son, who was dropping me off, was a fairly new driver. I had concerns that it would be his first time driving on the new jersey tpk, mid day. zack understood my concerns, and told me he would try and rearrange his schedule to accommodate us earlier, and that he would get back to me. minutes later he called to say we were a go for 9:30 am. zack thoroughly went over all the features in the cx-9, and in under an hour, all the papers were signed, and we were on our way home. an incredibly easy experience. in a year or so, we will be turning in a leased car, and I know, without hesitation, I will be heading to zack, and Hamilton mazda for another new car. More

Low Pressure, Professional and Friendly Staff My wife and I picked up her new Mazda 3 today and the whole transaction couldn't have been smoother. Our salesman, Zachary Repp, deserves a lot of the My wife and I picked up her new Mazda 3 today and the whole transaction couldn't have been smoother. Our salesman, Zachary Repp, deserves a lot of the credit. He helped my wife determine what she really needed - not what the dealership wanted to sell - and then explained the entire process to both of us. Once we agreed on the car and equipment, Zack brought us a price proposal for the new vehicle that was fair (I had done considerable research on prices before we came to the dealership so I was comfortable with his offer). The only hang-up was on the trade-in value of our old car. However, he was reasonable and after discussion with his management, came back to us with a compromise that was satisfactory. Three days later, he found the exact car we wanted at another dealer and arranged the dealer trade. At delivery, he carefully went over the car with us to make sure everything was in excellent shape. My wife, who is not technologically "gifted", needed assistance in learning how to use the various features of the car. Zack patiently explained everything and made sure that both of us were comfortable with the car's features before he would let us drive off. This is what a true sales professional should be like. Also, it should be noted that Melissa Stanton, F&I Manager, was very helpful and friendly and made sure we understood every document before we signed. More

Best experience I have never dealt with a dealership so professional. Zach and Mike were extremely helpful with my recent purchase. They gave me a line up of cars to I have never dealt with a dealership so professional. Zach and Mike were extremely helpful with my recent purchase. They gave me a line up of cars to chose from. They did not push me into a car i did not want. Instead they allowed me to test drive any car i wanted and allowed me to chose for myself. Most car dealers do not give you this option. Upon purchase Zach gave me a full tutorial as to set up all of the tech in the car. I strongly recommend Hamilton Mazda and Volkswagon. I would also like to thank Melissa in finance. She was very helpful and expedited the whole finacial process. Thank you for all your help. More

Hamilton Mazda-a car dealer worth to visit Hamilton Mazda is neither a huge car dealer nor a fancy car dealer office, but with many friendly consultants. We feel comfortable since our first wa Hamilton Mazda is neither a huge car dealer nor a fancy car dealer office, but with many friendly consultants. We feel comfortable since our first walked-in: someone immediately came up to us and helped us, you probably will say, that’s their job - correct, but we have visited a few other dealers (not Mazda) where we saw the consultants or other employees who were just looking at us waiting for our approach even we had an appointment. Zac was referred by the other consultant who was not available when we walked in, Zac showed his professionalism and friendly smile, tried to sort out which vehicle may be right for us. Without pressure, all he did was to understand what we need and give us his advice. Of course we have done some research about CX 3, CX5, CX9, Mazda 6 turbo and MX5 after our first visit, so quickly we did our test drive and purchase within 2 weeks - it may process in a shorter period of time if not because of waiting for Mazda 6 turbo to test drive. During this two weeks, we either communicate through the phone or text messages, Zac always responded really fast. We ended up chose 2018 CX 5 Grand Touring - Soul red crystal metallic with black interior, 0% APR for 60 months. We love it, we enjoy it. My husband is considering to buy MX5 Miata next year. They said the office will be renovated in the near future, sounds great! But I hope that’s the only change for Hamilton Mazda. If you never had Mazda before like us, it’s a nice and stylish suv. And Hamilton Mazda is a good car dealer to visit. More

Friendly and helpful! I had a great experience here! Brian was very accommodating to my situation, extremely helpful and knowledgeable, and looking out for my best interest I had a great experience here! Brian was very accommodating to my situation, extremely helpful and knowledgeable, and looking out for my best interest. The buying experience was fast and easy and would buy from here again. More