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Hampton Toyota

Lafayette, LA

4.7
1,242 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,242 reviews

December 08, 2013

Love the service that Chai provided. He is an awesome saleman. Second vehicle we bought from Hampton with Chai. He works hard for the customer. More

by Kimorkenlej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chai
Dec 10, 2013 -

Hampton Toyota responded

Thank you for taking the time to write this great review. We are delighted that you've had such a pleasant experience with Chai and we appreciate your business.

April 20, 2013

Larry was very friendly and professional, he made eye contact and engaged in conversation with my father and I. He also made sure that I got my Toyota at a reasonable price and he's very handsome might I More

by SamanthaRena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Frederick and Mr. Vidrine
Aug 06, 2013 -

Hampton Toyota responded

Thank you for taking the time to post this review. We're certainly glad to hear that you had a pleasant experience with Larry here at Hampton Toyota. We look forward to serving you and all of your future Toyota vehicle needs. We appreciate your business.

March 25, 2013

My experience purchasing my Toyota Tundra was great, the salesman was very attentive to my needs, and took the time to explain the high quality features of the truck without sounding "too good to be true" s More

by SgtMaj64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fredrick
Mar 26, 2013 -

Hampton Toyota responded

Thank you so much for the kinds words, its truly great to hear from another satisfied customer! Please let us know if you have any questions regarding your new Tunda and thank you for your business!

May 17, 2013 -

Hampton Toyota responded

Thank you so much for the great feedback! We are happy to know that you're enjoying the truck and we look forward to taking care of all of your future vehicle needs. Thank you for your business!

November 27, 2012

Stay away from this dealer, very nice until after sale. I had to appeal my case all the way to Toyota USA. Toyota USA took care of me while Hampton REFUSED. More

by jleefe11
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont Know
Feb 11, 2013 -

Hampton Toyota responded

Sorry to hear about your experience. I would like the opportunity to go over your situation. Please contact me at 337-984-5010

September 23, 2012

Great owner. Hampon cares about the customer. Clean facilities and service department. I recommend the Toyota dealership to anyone looking to buy. Thanks for your help Mark! More

by RussellLSU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hampton
Nov 27, 2012 -

Hampton Toyota responded

Thanks Russell, I totally agree with you about Mr Hampton.

September 15, 2012

Monique and the Hampton staff were great. Monique assisted me in a timely manner. She made sure all of my needs and concerns were taken care of. I would recommend all of my friends and family to this More

by trond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique Louque
Nov 27, 2012 -

Hampton Toyota responded

Thank you so much for this Review. We know how valuable time is to our customers so we try and go the extra mile!

May 21, 2012

I was worried about talking to Hampton Toyota about buying a car because I have heard so many negative reviews. I can honestly say they were very friendly and helpful. Any time you buy a car, negotia More

by ecm0209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chai and Kyle
Nov 27, 2012 -

Hampton Toyota responded

Thanks for the Review and your Purchase. Hampton Toyota General Manager

April 01, 2012

Both Robbie & Russell was very professional and answered all of my wife's & and I questions regarding the beautiful 2012 Avalon we purchased.I would recommend Hampton Toyota to anyo ne purchasing More

by cajunhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Choate , Russell Zay, Robie Choate , Russell Zay
Nov 27, 2012 -

Hampton Toyota responded

Thanks for the Review and your Loyalty to Hampton Toyota!

March 21, 2012

Pressured, rushed, and not professional comes to mind. Staff wasn't interested about my needs. I don't even recall if they introduced them selves. Didn't go over Tundra with me and my wife. Didn't know wh More

by ash2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont recall sales or managers name
Nov 27, 2012 -

Hampton Toyota responded

Sorry for your Bad experience here at Hampton Toyota. We strive for excellence in every way possible and it disheartens us to hear about any negative experience. Reviews like this one lets us know about the area's we NEED to improve on. Thanks for taking the time to write this review. Enjoy your Tundra they are excellent Trucks!

February 10, 2012

Bought a Sienna Van, and by the time I got home I had a Check Engine Light on. And instead of trying to work with me, I got stone walled. I took it to another Toyota Dealership and they repair the issue. T More

by jleefe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager
Nov 27, 2012 -

Hampton Toyota responded

Sorry for your bad experience. We try to satisfy every customer. If you are in the area and in need of service, we would be happy to help and earn your trust.

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