Hampton Toyota

excellent person, very helpful at all times I would 100% recommend Mr. Wilbert to anyone as salesmen he will go over an beyond to getting you in the vehicle you love...... recommend Mr. Wilbert to anyone as salesmen he will go over an beyond to getting you in the vehicle you love...... More

Purchasing a new vehicle from Hampton Toyota was a pleasant experience. I hadn’t bought a vehicle for 14 years and I was dreading it. It’s nice to be surprised. Kudos to Brayden, Colin and Carly. pleasant experience. I hadn’t bought a vehicle for 14 years and I was dreading it. It’s nice to be surprised. Kudos to Brayden, Colin and Carly. More

(Repost from my mother)My son purchased a 2021 4x4 Tacoma on 3/1. On 3/9 he gets a text from the salesman stating there was a system glitch and it was the wrong truck and to make right he would have to pay $ on 3/1. On 3/9 he gets a text from the salesman stating there was a system glitch and it was the wrong truck and to make right he would have to pay $520 month for 72 months rather than $480, an almost $3,000 difference. By this time, he had taken the truck home, put insurance on the truck, removed running boards etc from the truck. And even took the truck back to dealer because the engine light came on. He was placed in rental and left for work for 2 weeks. After multiple attempts were made to settle the matter and have them honor their mistake (which I was told a misunderstanding), they have only come back multiple times to increase the price by $2,400 and now by $3,600. I spoke to the salesman, Elijah and also the financial manager Kyle without anything to offer except refinance options to pay the difference in the mistake they made. The general sales manager, Jami Cormier, made comments multiple times that it was Cameron’s fault as he had signed the contract, but the salesman and the finance officer who were there during the whole situation never took responsibility for the mistake. While Cameron was away at work and did not have any means to contact them, me and my husband were advocates for him. We tried everything and anything to get them to honor the contract they had signed and only to get the price increased each time. It was even said that the salesman was new and the financial person was new. Well this was Cameron’s first vehicle purchase and it has been a nightmare. He will return from work on Thursday to go pick up his Deposit and his car that they had taken on trade. By the way, they took his car, that was not even on his name, and sent home an act of donation paper to be filled out by his dad and to bring back with the title. I am truly very disappointed in Hampton and everyone involved in the purchase. I have asked to speak to someone higher up and was told by Jami that they didn’t need to be involved and that she was not going to lose her job over $2,400 that actually has now increased to $3,600. This was after she said the finance person made another mistake. I could go on and on about how this could of been handled better but HAMPTON obviously does not care. They sent him home in a vehicle and now he will hopefully get all he put into the deal back and not mess up his credit to purchase another FIRST vehicle. This is not over as we will seek legal advice and counsel on this matter. More

Morgan Duhon was very helpful and friendly. I was recommended to her by my granddaughter, Jiana. She put me in a brand new car, and I appreciate her service! recommended to her by my granddaughter, Jiana. She put me in a brand new car, and I appreciate her service! More

Brayden was incredible with helping me obtain the Tacoma I had been dreaming about! From start to finish the process was smooth and easy! The entire staff at Hampton was friendly and knowledgeable and made I had been dreaming about! From start to finish the process was smooth and easy! The entire staff at Hampton was friendly and knowledgeable and made the day even better! More

He worked with me from beginning to end for this car. Got me the car I wanted, and he was very patient with me. I’ll send people that i know over! Thanks so much!!❤️ me the car I wanted, and he was very patient with me. I’ll send people that i know over! Thanks so much!!❤️ More

Elijah was very precise in what he did. I'm glad we were able to come to Hampton and get the vehicle we wanted.ill send Friend and family thanks able to come to Hampton and get the vehicle we wanted.ill send Friend and family thanks More

Elijah was absolutely the best at what he did. I could not be happier with the service provided! I will not go by anyone else. I will send people I know looking for a car and he is extremely honest. not be happier with the service provided! I will not go by anyone else. I will send people I know looking for a car and he is extremely honest. More

Great experience purchasing a new highlander with Chai. He was very knowledgeable in all aspects of the vehicle and easy to work with. We would recommend Hampton Toyota to our friends. He was very knowledgeable in all aspects of the vehicle and easy to work with. We would recommend Hampton Toyota to our friends. More

Elijah, thank you for such a wonderful experience. You are generous with your patience and time. Few appreciate the kindness. Would recommend to anyone who ask. are generous with your patience and time. Few appreciate the kindness. Would recommend to anyone who ask. More