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Handy Toyota

St. Albans, VT

4.7
4,174 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,174 reviews

October 08, 2023

Service and oil change on my RAV4 was handled as usual in a timely, competent, and profession manner by Service Advisor Tory and the Handy Toyota Service department More

by hurdnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Handy Toyota responded

Thank you for taking the time to leave us a review and come to our service department! We look forward to assisting you with all of your vehicle needs.

October 07, 2023

My car was serviced quicker than I expected. William Weston has an awesome personality, making my experience at Handy's even better. More

by jagljoweld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Handy Toyota responded

we appreciate you taking the time to leave us a review! Thank you for doing so!

October 07, 2023

Easy in easy out, love this dealership, great people n service. Highly recommend no complaints More

by Washburnsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Handy Toyota responded

We appreciate you leaving us a review! Thank you so much!

Oct 10, 2023 -

Washburnsj responded

One courtesy I would like to see implemented. My sister and her husband have Honda's, when they go in for service, their car is washed and a quick vacuum. all part of their customer care program. Would love to see that at Handy Toyota.

October 07, 2023

I was very pleased with my appt. Everything was thoroughly explained,and I appreciated the friendly service. More

by Jennifer75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Handy Toyota responded

This is great to hear! Thank you for taking the time to leave us a review!

October 06, 2023

fixed my car incredibly quick after the alternator broke and had to be towed in. Darren was great at communicating with me throughout the whole process. More

by alexiseboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Errol Rule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
Oct 09, 2023 -

Handy Toyota responded

Thank you for the review! We are happy to hear that Darren was so helpful!

October 05, 2023

Alan provided excellent customer service in the Service Department. I dropped my car off for an appointment the next day and it was serviced within hours of drop off. More

by Alissa H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
Oct 06, 2023 -

Handy Toyota responded

Thank you for the review, Alissa! We are happy to hear that you were provided excellent customer service!

October 05, 2023

I had a car to sell. I had never sold a car to a dealership but I knew that large dealerships have a reputation of giving low, unfair prices on used cars to individual se More

by Selling a used car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Goulette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Tourville
Oct 06, 2023 -

Handy Toyota responded

We greatly appreciate your kind review! We are so happy to hear that you felt appreciated by our staff and that you felt the deal was handled professionally, that is what we strive for! Thank you for choosing to do business with us, we are very grateful for your choice!

October 05, 2023

Had a nice experience having my service done at Handy Toyota. Everyone was nice and things went smoothly. More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Handy Toyota responded

Thank you for the review, sue! We are happy to hear that everything went smoothly!

October 05, 2023

You said I needed brake pads I did not the tires you said had one third tread left both front tires were worn down to the belts not impressed More

by Wilbuhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Nov 16, 2023 -

Handy Toyota responded

Thank you for your feedback. We will not recommend any service that a customer does not need. We do recommend services that may be needed in upcoming visits. Our goal is to make sure your vehicle is at its top performance and often recommend services to make sure the vehicle is performing properly to avoid future expenses.

October 05, 2023

I really like this dealership. Great people, great service and a very comfortable waiting area. More

by juliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Handy Toyota responded

Thank you for the review! We are happy to hear that!

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