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Handy Toyota
St. Albans, VT
3,613 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,613 reviews
July 26, 2024
I brought my van in to get tire rotated, oil change and state inspection They rotated the tires, but then told me that I couldn’t get my vehicle inspected because my tires did not pass so I had them put o state inspection They rotated the tires, but then told me that I couldn’t get my vehicle inspected because my tires did not pass so I had them put on new tires. They tried to charge me for the tire rotation. Knowing that I need a new tires after they rotated my tires, the stem valve magically corroded away and I had to replace that another $300 so we did all that and I went back to pick up my vehicle and asked them if my vehicle was inspected. They forgot to do the inspection. The whole reason why I did the tires, so I had to come back again after being there three times. Everything was done and I Go to start my van and my van did not start. It was worst experience I’ve ever had in the years I’ve been there. More
by bessette.melinda
Employees Worked With
Helpful July 25, 2024
I was in yesterday for a routine check. I dealt with Alan Brown. He is a very pleasant gentleman, and my car was taken care of within an hour and when it was done he gave me all the infor I dealt with Alan Brown. He is a very pleasant gentleman, and my car was taken care of within an hour and when it was done he gave me all the information about what had been done More
by dotmelton
Employees Worked With
July 24, 2024
Wonderful dealing with Lee and Dennis they made the purchase of our new vehicle go so smoothly such a pleasant experience they go above and beyond to help with all questions and concerns had everything purchase of our new vehicle go so smoothly such a pleasant experience they go above and beyond to help with all questions and concerns had everything ready for us oustanding service great people. More
by terry
July 24, 2024
Convenient drive up service department. The service attendant will call you when the car is finished. Awesome! The service attendant will call you when the car is finished. Awesome! More
by Ravagirl
Employees Worked With
July 24, 2024
Very good prompt service. Easy to schedule. Organized and effective at communicating the status. Alan is very pleasant to deal with.. Easy to schedule. Organized and effective at communicating the status. Alan is very pleasant to deal with.. More
by tfaurevt
Employees Worked With
July 24, 2024
I have always loved buying cars from Handy Toyota. Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and nev Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and never forgot about the details that I had asked for. I asked for touchup paint for both of my Toyota cars and it was not in stock, so it has been ordered. There’s a reason we keep on going back to Handy Toyota to buy all our cars. More
by lwall51
July 24, 2024
Treat me quickly know what they were doing no problem with the counter person Pleasant get me informed with the counter person Pleasant get me informed More
by jay1sh1@hotmail.com
Employees Worked With
July 24, 2024
The staff are polite, but the work ethic is lacking. 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern f 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern for customer privacy, you cannot opt out of supplying the make and model of your car in this review, so I simply made one up. More
by saralloydt
Employees Worked With
Other Employees :
I did not get the name of the service person who stepped up to help me when Alan was too busy.
July 23, 2024
Dennis Gebhardt made the purchase of our leased vehicle a smooth, short process. He went beyond expectations in contacting us before our appointment to be sure we had all the necessary information, greeted smooth, short process. He went beyond expectations in contacting us before our appointment to be sure we had all the necessary information, greeted us warmly and quickly dealt with the necessary paperwork. He also encouraged us to contact him in the future with any questions. Outstanding service. Our vehicle was serviced as we completed the purchase. Service time was as predicted, and Alan was especially helpful answering unrelated questions. Scheduling the service and adding additional requests went smoothly. We have dealt with Handy Toyota for years and have always been pleased with staff and service. More
by pudy
