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Handy Toyota
St. Albans, VT
4,224 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,224 reviews
September 07, 2023
So far so good. Josh was prompt and responsive to all my questions and requests while demonstrating a willingness to work with me to get me into a new Tundra. I sp Josh was prompt and responsive to all my questions and requests while demonstrating a willingness to work with me to get me into a new Tundra. I spent pretty much an entire afternoon at the dealership while waiting to meet another personal commitment I had later in the day. Josh was efficient as he worked to put our our deal together, and then made sure I had everything I needed and was comfortable before dealing with other customers. He would stop by when had a chance to check in with me to see that everything was okay or just chat. He is a high energy guy but not a high pressure salesman which made it a good experience. I met Dennis from the Finance Department when I came in to pick up the truck. He was friendly, efficient and professional in performing his job. I dinged the dealership one star because of a delay between the transition from Sales to Finance during our pick up of the vehicle. Not sure what caused the delay but my wife and I had scheduled and confirmed the meeting, we were on time, had provided all the requested information and explained in advance that we were on a tight schedule. Not sure what caused the delay but we sat for an hour waiting to meet with Finance. Feedback is a gift and the is always something to improve on More
by rhtwenge
September 07, 2023
Tory was great at my 30K service today on my ‘20 Tacoma, great service and on point great service and on point More
by jeep4jw324
Employees Worked With
September 07, 2023
waited 2 hours and problem not fixed. 2nd time brought in now need a 3rd time. Not happy I was told my iPhone needed to b updated and that was the problem. Updated it and still had the pr 2nd time brought in now need a 3rd time. Not happy I was told my iPhone needed to b updated and that was the problem. Updated it and still had the problem. what if I didn't have an iPhone.I though that was a co out. More
by rock
Employees Worked With
Alan Brown
September 07, 2023
The service has always been excellent and the people are better. I've always had a great experience here since I started bringing my car. better. I've always had a great experience here since I started bringing my car. More
by b7dust11
Employees Worked With
September 07, 2023
Clean waiting area, attentive staff and timely fast service. Was happy with my experience that say service. Was happy with my experience that say More
by MikeJ
Employees Worked With
September 07, 2023
Accommodated me even though I missed and appointment earlier in the day. Even though the computer systems were suffering through a slow day, Alan Brown was very pleasant and got me in and out as soon a earlier in the day. Even though the computer systems were suffering through a slow day, Alan Brown was very pleasant and got me in and out as soon as the systems would allow. More
by referee27
Employees Worked With
Alan Brown
September 07, 2023
The service was quiet and helpful for me, Alan gave me the information I needed for my vehicle and made my next appointment. This was helpful. Thanks. the information I needed for my vehicle and made my next appointment. This was helpful. Thanks. More
by gmathieu62
Employees Worked With
Alan Brown
September 07, 2023
The service tech did a great job of addressing my questions and getting the answers to them. questions and getting the answers to them. More
by Bob
Employees Worked With
September 05, 2023
Great service, thanks Victoria Barbagallo for getting me in and out for the inspection and oil change. in and out for the inspection and oil change. More
by Bradley
Employees Worked With
