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Handy Toyota

St. Albans, VT

4.7
4,166 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 4,166 reviews

January 20, 2021

I went in for an oil change and multipoint inspection. Michael was friendly and efficient. Service was quick. I left with some recommendations for future service without any pressure to get it done right More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dealt only with Michael. He did terrific
Jan 21, 2021 -

Handy Toyota responded

Thanks so much for your feedback, Bill! We're so glad to hear that Michael could make your visit to our service department a pleasant and speedy experience. Let us know when you're ready to make those repairs, best wishes to you until then!

January 19, 2021

Wanted to thank you to both Samantha Laurencelle and Sam Farrar. they both were great to work with and made me feel like I was a person and not just a sale for them. Bought a new 2021 Tundra TRD Thanks More

by jlamore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Handy Toyota responded

Thanks so much for your feedback, Jeff! Congrats on the new Tundra, and good call going with the TRD model. Customer satisfaction is the name of the game here at Handy Toyota, and we're very happy to hear that Sam and Samantha could make your purchase experience with us a pleasant and genuine experience. Let us know if you ever need anything in the future, enjoy the new truck!

January 18, 2021

I wanted to give a shout-out to Samantha Laurencelle who made my process of my lease at Handy Toyota so easy she was extremely genuine and a true professional at her job . I will definitely send friends he More

by Bette Paquette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Root
Jan 19, 2021 -

Handy Toyota responded

Thank you so much for your feedback, Bette! We're so happy to hear that your leasing experience with Samantha nothing less than outstanding! Your recommendations are much appreciated, and we hope you're loving the new vehicle!

January 14, 2021

Thank you Tory for being so pleasant when I brought my car in for the 5,000 mile check. You were very informational about what was going to take place and about how long it would take. When the car was More

by smwells54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Barbagallo and A Forbes
Jan 15, 2021 -

Handy Toyota responded

Thanks so much for your review! It's great to hear that Tory could make your visit to our service department a pleasant and safe experience. Come see us anytime!

January 13, 2021

Tory greeted me with a great smile (under her mask) and told me everything about what services would be done today to my on Jan. 13. The visit was shorter than expected and Tory reviewed the work performe More

by drkathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
Jan 14, 2021 -

Handy Toyota responded

Thanks so much for your feedback! We're very pleased to hear that Tory could make your most recent visit to our service department so positive. Let us know if you ever need anything!

January 11, 2021

The service department is quick and very good. Appointments are easy to make. I would recommend Handy Toyota to friends and family. a good experience. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory
Jan 12, 2021 -

Handy Toyota responded

Thanks so much for your feedback! It's wonderful to hear that your visit to our service department was a speedy and positive experience. Your recommendation is much appreciated, and definitely let us know if you ever need anything in the future!

January 09, 2021

Excellent work Tory. Very pleasant and nice. Greeted me with a smile and made sure to get my car in and out quickly and proficiently. More

by reruly88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tory Barbagallo
Jan 12, 2021 -

Handy Toyota responded

Thanks so much for your review! We're pleased to know that Tory could make your visit to our service department a positive experience. We look forward to seeing you again when it comes time for your next service!

January 09, 2021

Thanks Mike Bishop for the great service. You did all of the maintenance required and even washed my car and they also return my vehicle to my home. Thanks so much, Sue More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Maltais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Handy Toyota responded

Our pleasure, Sue! We're glad to hear that Mike could make sure your vehicle was taken care of during its last visit to our service department. Best wishes to you from all of us at Handy Toyota!

January 05, 2021

Thank you Jason for the excellent service Jan 4, 2021 on my 2011 Camry for an oil change. It was completed within an hour. Two small issues were addressed and fixed. I like the new set-up where we drop of More

by Cindy Gilhooly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 06, 2021 -

Handy Toyota responded

Thanks so much for leaving us a review, Cindy! Your kind words and recognition of the changes we've made to our service department over the past few months mean a lot. It's wonderful to hear that Jason could make your visit to our dealership a positive one. Thank you again for your patronage, and certainly reach out if you need anything in the future!

December 30, 2020

Let’s face it, purchasing a new vehicle is usually not very fun. At least not the waiting and games of a dealership. It’s so frustrating, that I bought my last few vehicles online. That is not the case at More

by Bduboisrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bachelder, Samuel Pollock
Dec 31, 2020 -

Handy Toyota responded

Thanks for taking the time to write about your experience at our dealership! We try to be understanding of people's busy schedules, and you're absolutely right in that buying a new vehicle can easily become a real headache. We're so glad to hear that wasn't the case with Jesse though, and that he could make the process as smooth as possible. Thank you for all you do as an RN, a new Toyota is the least we can do for you. Take care and happy new year!

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