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Handy Toyota

St. Albans, VT

4.7
3,546 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer! ~Customer satisfaction before, during, and after the sale~ Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals. At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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701 Highgate Road

St. Albans, VT

05478

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Showing 3,546 reviews

July 12, 2010

I bought a 2010 toyota rav4 from handy toyota, this is the second new vehicle i bought from them. I like how everybody is helpful, friendly, and very easy to work with. Every question i asked was answer More

by shope48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Luneau, Adam Luneau
July 01, 2010

great experience , i had 3 follow up calls after my initial trade in request from adam . when i went in for the test drive kyle went with me and informed me of a few features of the vehicule i was not More

by andre60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : kyle ward
July 01, 2010

I believe that this dealership is a great place to buy a vehicle. It is a very friendly place to go. Any of the people there are always helpful, and try to make you feel at home no matter why you are there More

by djleach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Jacques, Doug Jacques
June 29, 2010

This Toyota Dealership gives you a very comfortable feeling the second you walk in and inquire about a tundra truck. I worked with Ali on buying a new Tundra ( this is my 3rd trk I have bought from Ali More

by Dennis Langdell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ali Kamal
June 25, 2010

The friendliness and product knowledge and patience in going over the features of the vehicle. They also gave us a third key without being asked. They provided us with a price that showed excellent valu More

by gdshilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : ali kamal
June 20, 2010

Our 2010 Prius is our third Toyota bought at Handy Toyota from Ali Kamal. We have been very satisfied each time and will continue to return to Handy Toyota for cars in the future. We also regularly use Handy More

by TinLizzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ali Kamal
June 18, 2010

This was our first buying experience with Handy Toyota, but I can guarantee it won't be our last. We had spent 3 months car shopping, but in less than 3 days from first contact with Handy we drove off thei More

by Poginy Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Luneau, Tom Young, Adam Luneau, Tom Young
June 16, 2010

Kyle was very knowledgable and furnished us with all the information we requested. He was not pushy, which we liked. We were delivered the car on the day we decided to purchse it-an experience we have NEV More

by djwhit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Ward
June 15, 2010

Mike was very easy to deal with and seemed interested in giving me a good deal and having me walk away from the experience happy. The deal was completed in a timely manner and accomadations were made to hel More

by blovelet3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike boomhower
June 13, 2010

I am absolutely appalled by the customer service my husband and I received. We had our loan in place prior to locating the vehicle we wanted to purchase. Unfortunately, we are 3.5hrs from the dealershi More

by tcammack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
Jun 30, 2010 -

Handy Toyota responded

Handy Toyota wrote on 6/25/2010 12:12:41 PM: On behalf of Handy Toyota; I would like to apologize for any misunderstanding that may have occurred in reference to the Toyota 4 Runner inquiry. Our goal at Handy Toyota is to provide our potential customers with best experience possible. We were not able to provide the prospective buyers in this situation with the appropriate information in a timely manner as we needed to put an accurate figure on a trade in that was hours away without promising something that we could not follow through with. Our business is built on 2 things: our word, our reputation, and without these two things we could not have been in business in such a small community for the last 52 years. The prospective customer wanted a yes or no answer, and we could not provide that answer without speaking to our owner. He continued to call while I was with a customer, and I asked him to stop calling as it was becoming disruptive. Sorry for the miscommunication on my behalf, but I assure all prospective buyers that Handy Toyota is a business that has one goal in mind: providing our customers the best possible experience from A to Z! Sincerely, Adam Luneau Handy Toyota 888-352-5749 ex.33

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