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Handy Toyota
St. Albans, VT
4,256 Reviews
Welcome to Handy Toyota, Vermont's Oldest Toyota Dealer!
~Customer satisfaction before, during, and after the sale~
Handy Toyota has been serving the automotive needs of our customers from Franklin, Lamoille, and Chittenden counties since 1952. Though we're located in the heart of beautiful downtown St. Albans, Vermont, we attract much of our business from the greater Burlington/Williston area due to our reputation for small town integrity and big city deals.
At Handy Toyota we will do anything within our means to earn your business. Our Sales and Service staff have many years of experience and the dedication to provide you with the best possible car buying/servicing experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,257 reviews
March 03, 2013
Tom Young was very professional and a pleasure to deal with, he was not pushy and respected our wishes as not to keep trying to contact us. And let us come to him when we made up our mine. with, he was not pushy and respected our wishes as not to keep trying to contact us. And let us come to him when we made up our mine. More
by almagallagher
Employees Worked With
Adam Luneau, Tom Young
February 26, 2013
Doug was very helpful and informative in regards to any questions that I had about the vehicle that I purchased. Doug also assisted me once I bought the Toyota Tundra with setting up the hands free phone questions that I had about the vehicle that I purchased. Doug also assisted me once I bought the Toyota Tundra with setting up the hands free phone which would have taken me hours to figure out. Doug explain all the options and buttons in the Tundra which was very helpful. I would highly recommend Doug Jacques if you are thinking about purchasing a new Toyota vehicle. Thanks DOUG!!!!! More
by bedunsmore
Employees Worked With
Doug Jacques
February 21, 2013
Handy's Toyota lied to me outright and told me no one smoked in the Toyota Corolla used car I bought, which I had questioned because I saw cigarette burns on the upholstery and mentioned this to them whe smoked in the Toyota Corolla used car I bought, which I had questioned because I saw cigarette burns on the upholstery and mentioned this to them when initially looking at the car. Also they had sprayed it with something smelly cover it up, which I also mentioned to the sales guy. A month or two later the smelly stuff wore off and the car smelled like cigarettes. I brought the car back and told them they needed to fix the problem. They actually accused me or Andrew of smoking in the car and pointed to the cigarette burns and said we did it. I went off on them and said I don't smoke and I can't stand the smell and my husband is not a closet smoker either. Also onto bigger issues, my transmission went out at 99,000 miles on my Corrolla literally one month after I paid it off. Here is the quotes we got on a rebuilds. Barry's Tranmissions: Worse case scenario is $2,500 for a rebuild/ Free tow and 1 year warranty Heritage Toyota Rebuild $3,400. 1 year warranty Handy's Toyota (St. Albans) Rebuild $4998.86!!!!!!!!!!!!!!! DOUBLE My friend just informed me she had three transmissions fail from Handy's Toyota them before they even paid the car off. Clearly you don't have to be a genius to know that Handy's is unethical. More
by TheAvenger
Employees Worked With
No longer there.
February 15, 2013
Tom was courteous, flexible, did not try to influence car coice or pressure me to buy any specific vehicle or style. Service Department is always polite, courteous and tries to accomodate my schedule. coice or pressure me to buy any specific vehicle or style. Service Department is always polite, courteous and tries to accomodate my schedule. More
by hrchard
Employees Worked With
Tom Young
February 13, 2013
The sales consultant that we worked with was professional, knowledgeable, and very friendly. After listening to what we were looking for in a vehicle, Mr. Jacques was able to select a truck tha professional, knowledgeable, and very friendly. After listening to what we were looking for in a vehicle, Mr. Jacques was able to select a truck that exceeded our expectations while fitting in our budget with the very first vehicle he showed us. He thoroughly explained all of the features of the vehicle and quickly guided us through the paperwork process involved with the purchase. His knowledge and engaging personality made the experience enjoyable as well as successful. I would highly recommend anyone interested in purchasing a vehicle to speak with Mr. Jacques. More
by Chr81is
Employees Worked With
Doug Jacques
February 10, 2013
Given the chance to beat another dealerships bottom line price,the guys at Handys were able to get me a much nicer car for the same price. Ali and Sam were very friendly and helpful throughout the hole pro price,the guys at Handys were able to get me a much nicer car for the same price. Ali and Sam were very friendly and helpful throughout the hole process. More
by LRLY
January 28, 2013
I will refer anybody looking for a mid-sized (or any truck) truck to Handy Toyota and especiall Doug Jacques. His service was outstanding! I would rate both Doug and the dealership 10 stars if it were p truck) truck to Handy Toyota and especiall Doug Jacques. His service was outstanding! I would rate both Doug and the dealership 10 stars if it were possible. More
by deanhaller
Employees Worked With
Doug Jacques
January 27, 2013
I am an "Experianced" auto shopper, dont tolerate sales man BS, I was pleasently surprised with my experance at Handy's Toyota, No Sales pressure, good price up front no haggle back & forth tolerate sales man BS, I was pleasently surprised with my experance at Handy's Toyota, No Sales pressure, good price up front no haggle back & forth to waste everyone's time. I feel I got the best price up front, I didn't even shop around. More
by hubbchubb
January 24, 2013
I am very happy with my new Corolla and very pleased with the service I received as I was looking to get out of my lease because of my job and the mileage I was going to put on the Rav4 I had. I had my vehic the service I received as I was looking to get out of my lease because of my job and the mileage I was going to put on the Rav4 I had. I had my vehicle within hrs of speaking with Kyle. Kyle gave me great service and helped me set up the radio and Bluetooth, which would've have taken me hrs..I will recommend this dealer to my friends and family....Thanks Kyle More
by Susan60
Employees Worked With
January 17, 2013
Worked with Kyle to trade up from an existing Lease to a new Lease. Adam was also a big help in assiting Kyle. They were very helpful, responsive and found a way to get me the best deal possible and keep my new Lease. Adam was also a big help in assiting Kyle. They were very helpful, responsive and found a way to get me the best deal possible and keep my in a Toyota. More
by ABombardier
