Handy Toyota

Dealer was courteous and professional and very informative. Pointed out future service requirements and the reasons why the service is needed.. informative. Pointed out future service requirements and the reasons why the service is needed.. More

Dealer was great to work with. They gave a detailed information and were courteous and professional. Cody was very helpful in getting the deal done. They gave a detailed information and were courteous and professional. Cody was very helpful in getting the deal done. More

straight forward without the whole let me ask my manager bull crap. Gave their bottom asking price and I gave top price to pay for vehicle and we met in the middle. They gave top dollar for trade in. Could bull crap. Gave their bottom asking price and I gave top price to pay for vehicle and we met in the middle. They gave top dollar for trade in. Could not have asked for better service. Real efficient in buying this truck. It was surprisingly a pleasant experience in buying a vehicle from this dealership. Much better then others I’ve been to. More

I don't trust them. I suspect they got my 2022 car in for routine covered maintenance and then invented things that needed repair. They even tried to get me to do an ali I suspect they got my 2022 car in for routine covered maintenance and then invented things that needed repair. They even tried to get me to do an alignment when they aligned the same car a week ago. Next time I think I'll have them do the required maintenance, make a list of all the work they say needs to do be done, and take it for a second opinion with someone I trust. I see there are no other comment blocks, so I'll add that Naim, while dotting all his customer service i's and crossing his t's, seems to be the one pulling the wool over customers' eyes and being less than honest. He reminded me exacty of Nathan Shelley on Ted Lasso. He comes across as "only here to help," but is in reality fleecing customers and is dishonest and untrustworthy. More

On May 6th, I had an appointment to take care of a recall issue on my 2023 Tacoma TRD. As usual, I entered the service bay and gave my keys to the service person. He took his video and checked the milag issue on my 2023 Tacoma TRD. As usual, I entered the service bay and gave my keys to the service person. He took his video and checked the milage. Then he asked me if I was going to wait for the truck to be done. I said yes and that I would be in the waiting room. Which by the way is what I always do. I was told that the appointment may take 2 hours because of it being snow tire removal season. I waited and watched other service representatives come in to tell customers that their vehicle was ready go. I’ve seen that every time I’ve been at Handy’s for service. Except not this time. During my time I was working on a building material order. After three hours of waiting, I went back into the service bay with the intent on asking about my truck. Both service agents were busy, so I went back inside to the waiting room. Thirty minutes later (now after 3.5 hour wait) I went back into the service bay to ask about the truck. The service agent that checked me in said that it had been finished for quite a while. As it turned out, a while had been an hour and a half. I asked why he had not come to tell me that the truck was ready. He said “I texted you.” Which meant that he was too lazy to walk 50 feet to the waiting room like the other service agents. Even after 3.5 hours! Do or don’t you have standards for customer service? It appears not. His actions were disrespectful and certainly blemished the reputation of the dealership. He ended our conversation with “have a nice day.” The day was already ruined. More

Handy Toyota is the very best dealership anywhere. There service, parts, rentals, and vehicles are second to no one! They go above and beyond for anything I need. There service, parts, rentals, and vehicles are second to no one! They go above and beyond for anything I need. More

Amazing service. Samantha and Mason were incredible throughout the whole process. Very friendly and helpful! Samantha and Mason were incredible throughout the whole process. Very friendly and helpful! More

From the moment I pulled into the garage I was nicely greeted. My service advisor was very nice and helpful. The waiting room was very welcoming greeted. My service advisor was very nice and helpful. The waiting room was very welcoming More

Excellent customer service. I walked in with no appointment and they got me right in. I walked in with no appointment and they got me right in. More

I had an excellent experience purchasing my Toyota RAV4 last year, thanks to the outstanding service provided by Ali Kamal. He was incredibly helpful throughout the entire process, from selecting the right last year, thanks to the outstanding service provided by Ali Kamal. He was incredibly helpful throughout the entire process, from selecting the right model to finalizing the paperwork. His knowledge and dedication made my car buying experience smooth and stress-free. I highly appreciate his assistance and would recommend him to anyone looking to buy a new car. More