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Handy Toyota - Service Center

St. Albans, VT

4.5
1,441 Reviews

1,441 Reviews of Handy Toyota - Service Center

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April 29, 2021

They found my problem and fixed it. And customer service was the best. Very polite, knowledgeable,the right amount of humor and has the attitude to make someone feel comfortable. More

by edandamy8714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021 -

Handy Toyota responded

Thank you so much for your review! It's great to hear your visit to our service department was such a positive one, and that your vehicle's issue was able to be diagnosed and repaired in a timely manner. Best wishes to you from all of us at Handy's!

April 22, 2021

Got my Vermont state inspection, oil changed and summers on. Rich was able to give me a clear and reasonable explanation on what my car needs in the future and what I am looking at for cost. He was very hel More

by Mimirockz75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Furniss
Apr 22, 2021 -

Handy Toyota responded

Thank you for your feedback! We're very pleased to hear that Rich could make your recent service with us such a positive experience, and that you enjoyed your visit to our dealership. As always, let us know if you ever have any questions or concerns with your vehicle in the future - take care!

April 02, 2021

I went in for my Handy-provided oil change. Tory was friendly, and they got it all done in good time. I will be returning in the future. More

by fisherkat20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory
Apr 05, 2021 -

Handy Toyota responded

Thanks for your review! Glad to see you're taking advantage of your complimentary HandyCare maintenance plan with us, and we're happy to know Tory could make your oil change a quick and painless experience. We look forward to seeing you again in a few thousand miles, take care!

March 27, 2021

Jason and the whole Handy team have always done a great job for me. I will definitely recommend Handy's for both service and sales. More

by Rick2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Kehaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Handy Toyota responded

Thanks for your review, Rick! We're so happy to hear that you've had nothing but outstanding experiences with our sales and service departments. Your loyal business is much appreciated, stop by anytime to say hello!

March 20, 2021

Thank you to Darren at Handy Toyota in St.Albans for fast and exceptional service as always making sure my care was performing at maximum quality! More

by Jenbotala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Handy Toyota responded

And thank you for your feedback! Glad to hear Darren could make your visit to our service department such an outstanding experience. Best wishes to you!

March 18, 2021

The Tacoma I currently have is my third and all 3 have come from Handy's in Saint Albans. I live over an hour away from the dealership, but I keep going back because the service is great and worth the ex More

by hallerdean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Handy Toyota responded

Thanks so much for your review, and of course for your continued business with us! It's always a pleasure to hear from our long-time customers, and we're so glad to know that you've been nothing but pleased with our sales and service departments. Hope you're loving your third Tacoma, and we hope to see you again when it comes time for your fourth!

March 05, 2021

Darren Callan handled my case on both occasions. Initially, the truck was brought in for high engine temp and large coolant leak. Discovered that there is a leak in engine coolant manifold. Was told More

by Chaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2021 -

Handy Toyota responded

Wow, thanks so much for taking the time to write about your experiences with our service department, Chaz! It was a pleasure reading your review, and we are absolutely elated to hear that Darren's efforts to remedy the issue with your truck proved to be successful! We'll be sure to pass along your kind words to Darren, and your suggestions to our sales and service managers. Your business is truly appreciated, especially considering the distance involved, and we look forward to seeing you again when it comes time for your next service! Let us know if you ever have ANY questions or concerns, we'd be happy to help - take care!

March 01, 2021

Handy's always treats me right from sales to service. My service adviser today was Tory , and I would give her a 5 star. Tom Walsh tory More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Handy Toyota responded

Thanks for your feedback, Tom! Glad to hear you've had nothing but pleasant experiences with our sales and service departments. Your business is much appreciated!

February 26, 2021

Great service as always. Victoria was very nice, as well as the rest of the team. Above and beyond what I expected. I look forward to the next service. More

by duey2e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Phenix, Rich Furniss
Feb 26, 2021 -

Handy Toyota responded

Thank you so much for your feedback! It's wonderful to hear that our team could make your recent service appointment such an outstanding experience. Let us know if you ever have any questions or concerns in the future, take care!

February 25, 2021

Jason provided excellent customer service. He was attentive to my request and processes matters efficiently. He explained the benefits of the leased vehicle as well as provided a follow-up appointmen More

by barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Handy Toyota responded

Thanks so much for your review! We're so glad to hear that Jason could help you out during your last service with us and make it a positive experience. Let us know if you ever have questions or concerns in the future!

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