1,408 Reviews of Handy Toyota - Service Center
Had a great experience at the handy Toyota Service center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! center, Ethan Raymond and Naim Took great care of me ! They got me in and out and got me where I needed to be during the service visit! More
Darren Callan has been helpful rescheduling appointments for me when I wasn’t able to keep my original appointments. The service department has always been accommodating. for me when I wasn’t able to keep my original appointments. The service department has always been accommodating. More
Easy to schedule appointment & vehicle was done before promised time! Service advisor was great to deal with! promised time! Service advisor was great to deal with! More
Always friendly! Honest and efficient! Thank you for exceptional service. Job well done. Thank you! Honest and efficient! Thank you for exceptional service. Job well done. Thank you! More
Great Service Department. I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage che I am very happy with their service and also very happy with the Dealership. I love it that they text me when it is time for the vehicle mileage checkup. More
Naim did not respond to any phone calls. I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch wi I called 5 times between 1145 and 230 looking for information and a status of my service. Finally calling the main line I was able to get in touch with a woman who transfered me to Niam, again no answer. I called back and made her aware. She tried to reach him herself and could not. She also desribed the situation as a mess and said that the undercoating would not be done today because they forgot to coordinate it with the other toyota location in St. Albans.(I canceled the undercoat). She struggled to reach anyone in service who could help but had the service managers cell. She got in touch with him and put me through to him after having me on hold for 30 min. The service manager provided decent update on the status of the service. There was no issues found while diagnosing the brake issues I was experiencing. (Right rear wheel locking up). The service manager said if there was issue going forward to call him. He also said he would provide a rental if I wanted to schedule an undercoat at another time. Not sure I will want to return after today's experience. More
The staff are helpful and knowledgeable. The location is convenient. The waiting area is comfortable. The location is convenient. The waiting area is comfortable. More
As always their service dept was first class. I trust in the service whether it is for a routine oil change or a bigger issue I may be having. I trust in the service whether it is for a routine oil change or a bigger issue I may be having. More