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Hansen Motor Company

Brigham City , UT

Overview
Employees
Reviews
Vehicles
4.8
1,506 Reviews
Since 1952 and three generations, Hansen Motor Company has been family-owned and operated and is proud of our legacy and commitment to serve our customers. We have the full line of the time tested GM names, which includes Chevrolet, Cadillac and GMC. When you are ready to purchase your next new or used car, truck or SUV, consider Hansen Motor Company.
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1175 S Commerce Way

Brigham City , UT

84302

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Showing 1,506 reviews

December 23, 2022

Took great care of us and let me know what was going on with my car. More

by jjjnwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
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Dec 27, 2022 -

Hansen Motor Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

December 21, 2022

They were efficient and great to work with. Great communication just a in and out job. More

by basinh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Hansen Motor Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

December 19, 2022

Disappointed in both sales and service at this dealership. We were told the truck would have certain features, and it didn’t, and we’ve had to visit the service center multiple times for the same More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Read
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Hansen Motor Company responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen Matt@hansenmotors.com

Dec 20, 2022 -

Hansen Motor Company responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen Matt@hansenmotors.com

December 19, 2022

Love Hansen’s. We love the personalized experience. We love Jon and helping us! Thanks More

by barbjclawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Leishman
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Dec 19, 2022 -

Hansen Motor Company responded

Thanks for sharing about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

December 18, 2022

The best dealer in the world! The service department is second to none & nice environment! More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler, Zack
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Dec 18, 2022 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company, Brad, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

December 17, 2022

Cody always communicates well and the team provides great service and diagnostic information. Service is always timely and consistent. More

by wise_justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cody and our team, Justin, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

December 17, 2022

Didn't listen. Didn’t communicate. Didn't call. Treated it as if we don’t spend lots of money and am a loyal gm owner just wanting an expensive truck maintained ri More

by Mount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Leishman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2022 -

Hansen Motor Company responded

I'm sorry to hear that your experience wasn't up to par. I would love to have a conversation to know what the problem was and what we can do to make you have a great customer experience. We pride ourselves in offering nothing but the best and would love to talk. Please reach out to me personally and I'll do everything possible to make it right. Thanks, Dan Hansen

December 17, 2022

Spencer helped solve our problem and is always so great to work with! Thanks for your help! More

by kcj67rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer McCarrey
Report | Print
Dec 18, 2022 -

Hansen Motor Company responded

Thank you for choosing Hansen Motor Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen Matt@hansenmotors.com

December 17, 2022

Both Tyler's were a pleasure to work with. Felt no pressure at all and both were eager to spend the time and explain all of our questions. Would definitely buy from them again! More

by MJLAWN12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

December 15, 2022

Everything was great. I have no complaints. I haven't driven the car because of the weather. More

by JIMIOZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Hansen Motor Company responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Hansen Matt@hansenmotors.com

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