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Hansen Motor Company

Brigham City , UT

Overview
Employees
Reviews
Vehicles
4.8
1,504 Reviews
Since 1952 and three generations, Hansen Motor Company has been family-owned and operated and is proud of our legacy and commitment to serve our customers. We have the full line of the time tested GM names, which includes Chevrolet, Cadillac and GMC. When you are ready to purchase your next new or used car, truck or SUV, consider Hansen Motor Company.
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1175 S Commerce Way

Brigham City , UT

84302

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Showing 1,504 reviews

November 17, 2022

They completed the work in Avery timely manner and did a good job. They have complete info on the things needed to be completed. More

by KEVINSPOKANEFOREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

November 17, 2022

Always good to work with and do things in a timely manner. Always honest and upfront about things as well More

by tabathamerrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Hansen Motor Company responded

Thank you, Tabatha, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

November 17, 2022

Great service from all service advisors and techs. Thank you for washing and cleaning the inside. More

by DRBGLB09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Allen
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Nov 18, 2022 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

November 12, 2022

We usually have good to great service but not this time. They didn’t fill the nitrogen in the tires even though I specifically asked that they do that and then the car wash left streaks of dirt all around More

by johannathorson2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2022 -

Hansen Motor Company responded

Providing a positive experience is our top priority; we're sorry that we failed here. Thanks for taking my call so I could hear in greater detail your concerns and clear up these issues we missed the mark on. Sure appreciate your understanding and business. Matt Hansen Matt@hansenmotors.com

November 10, 2022

Excellent service. Timely and quality. Whenever I have needed service or parts, they have responded More

by louglass
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Hansen Motor Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen Matt@hansenmotors.com

November 09, 2022

Hansen Motors has always taken great care of me and my family. They have a respectful staff that is willing to help in anyway they can to make sure your car is running at it’s best. More

by harris.connor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Hansen Motor Company responded

Thanks for sharing your experience with Hansen Motor Company. Thank you for the great rating. We appreciate your business, Connor. We look forward to serving you for years to come. Matt Hansen Matt@hansenmotors.com

November 07, 2022

Work was completed in the time frame promised and as always the personal are great and you feel like they care about you and your cars and trucks. Thank you. More

by vgheiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Hansen Motor Company responded

Thanks for sharing about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

November 06, 2022

Great salesmen and finance people. But questionable mechanics who sold me a truck with a faulty steering gear box and said that’s “normal”. More

by rdearmond86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Nelson - 5 stars
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Nov 07, 2022 -

Hansen Motor Company responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Matt Hansen Matt@hansenmotors.com

Nov 07, 2022 -

rdearmond86 responded

My name is Ryan DeArmond My salesmen was Jeff Nelson (who was great btw) I had the truck inspected as soon as I got home. And my mechanic told me the power steering box was bad. Also, one of the bolts was completely loose and out (holding the front knuckle to wheel bearing/brakes) and I drove 400 miles like that back to Vegas.

November 06, 2022

Always efficient and fair! They don’t try to sell you things you don’t need. More

by Kurt Mueller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Hansen Motor Company responded

Kurt, Thank you for your business and this review. We're happy to hear Jon, Cody, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen Matt@hansenmotors.com

November 06, 2022

I had 100% the best service at Hansen motor. Earl was my salesman and he treated me just like family. I would definitely recommend anyone to go to Hansen. More

by mindyvockler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Hansen Motor Company responded

Mindy, Thank you so much for choosing Hansen Motor Company! Congrats on your new purchase, and let Earl know if we can be of any more assistance! Matt Hansen Matt@hansenmotors.com

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