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Hansen Motor Company - Service Center

Brigham City , UT

4.7
928 Reviews

928 Reviews of Hansen Motor Company - Service Center

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June 12, 2023

Quality is very important. The cost is a little High. I will use this company in the future. More

by rlbod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

June 10, 2023

I have used this service center for many years. They are always honest and fair. Always like taking my auto to Hansens I know I can depend on Cody to make sure I get the best service. More

by shadow7a7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cody and our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

June 10, 2023

Appreciate the consideration and service given by Hansen Motor Company. I drive a 2004 Cadillac purchased from Hansen’s and because I come here for it to be serviced … it continues to drive well and look More

by elaine.brison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Hansen Motor Company responded

Thank you so much for your kind words, Elaine, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

June 07, 2023

I have used this service center for many years. They are always honest and fair. More

by roxiecrouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hansen Motor Company responded

Thanks for sharing about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

June 07, 2023

The darn best most wonderful nice cooperative GM dealer I know. They take good care of their customers More

by jefftbi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee
Jun 07, 2023 -

Hansen Motor Company responded

Thank you so much for your kind words, Jeff, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

June 07, 2023

They demonstrated real caring for the customer, not pretended caring and put forth effort beyond my expectations! Thank you very much! More

by garybowler1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake and young man named Hansen and sweet young lady in the finance department
Jun 07, 2023 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Gary, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

June 07, 2023

They were great to me awesome service and friendly people. I will always bring my vehicle there for work More

by nina_adams56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

June 05, 2023

Hansen was great to work with. I dropped off my vehicle and it was ready sooner than I had thought. Happy with them will be having my truck serviced here from now on. More

by lovinmoab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Hansen Motor Company responded

Thanks for sharing your service experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

June 02, 2023

You didn't keep your word. The problem still exists. Makes me wonder about taking it back. More

by lightuputah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Leishman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Hansen Motor Company responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Matt Hansen 435-226-1012 Matt@hansenmotors.com

June 02, 2023

Always like taking my auto to Hansens I know I can depend on Cody to make sure I get the best service. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Hansen Motor Company responded

Thank you for taking the time to leave us a five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

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