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Hansen Motor Company - Service Center

Brigham City , UT

4.7
928 Reviews

928 Reviews of Hansen Motor Company - Service Center

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May 09, 2023

Excellent Spencer was knowledgeable, and when we talked to him about our concerns about the oil plug, he made sure the Techs paid close attention. More

by luvutah612
Recommend Dealer
Yes
Employees Worked With
Spencer
May 09, 2023 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that Spencer had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

May 03, 2023

The sales and service staff at Hansen Motors has always treated us with courtesy and professionalism More

by jaydeebar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Hansen Motor Company responded

Jay, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hansen and our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

May 03, 2023

Hansen motors and their service department are great to work with, they are very through and efficient More

by patsy.richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

Hansen Motor Company responded

Patsy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hansen met your expectations. Thank you for choosing Hansen Motor Company, we look forward to having you as a valued customer for many years to come! Matt Hansen Matt@hansenmotors.com

May 01, 2023

Service department is great, always very helpful and informative. We drive from Nevada to Brigham City for our service. More

by MY2SONSAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company, we look forward to having you as one of our valued customers for many more years to come! Matt Hansen Matt@hansenmotors.com

April 20, 2023

It is simply the best service in the state. They remember my name and treat me as a valued customer. More

by Rogerkentp27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Hansen Motor Company responded

Roger, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

April 15, 2023

The guys in service are always so helpful and friendly and do what they can to make you feel welcomed there More

by woohoopickme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

April 13, 2023

On time with appointment. Didn’t have to wait long. Great service, very professional people More

by richardbaird640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Hansen Motor Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Richard, and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

April 13, 2023

My experience was great however today my windshield fluid said it was almost empty which is weird since I thought they topped that off. More

by theresa20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know names
Apr 14, 2023 -

Hansen Motor Company responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact me directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Or feel free to stop in anytime and we’ll top off your fluid while you wait. Matt Hansen 435-226-1012 Matt@hansenmotors.com

April 08, 2023

They were helpful efficient, and took. our car to the garage. They had to give us a second receipt and did that without complaint. More

by mantua_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Towing
Apr 08, 2023 -

mantua_2 responded

Good Experience

April 08, 2023

Great service, very professional , hardly any waiting time. Easy to get an appointment and always on time! More

by leroy5728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Hansen Motor Company responded

Leroy, Thank you so much for your excellent review! We are so glad that Cody had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hansen Motor Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

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