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Hansen Motor Company - Service Center

Brigham City , UT

4.7
928 Reviews
Call Service Center (435) 723-5255

928 Reviews of Hansen Motor Company - Service Center

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February 10, 2022

The wrong tires were installed on my car, and my washer fluid was completely empty. Had to leave my car overnight to get the right tires put on it. More

by rdw435
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2022 -

Hansen Motor Company responded

Thanks for sharing your thoughts about your experience with Hansen Motor Company. We are sorry to hear that you weren't fully satisfied with your experience and apologize for any inconvenience. We appreciate your business and hope to see you again! Matt Hansen Matt@hansenmotors.com

February 10, 2022

Bad service they add DEF to my truck live it all nasty didn’t clean up More

by aranaramirez1Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Valberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Hansen Motor Company responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Hansen Matt@hansenmotors.com

Feb 11, 2022 -

aranaramirez1Ana responded

The attention they give to us it wasn’t very nice we ask for information we provide them the information about the service they did to our truck before they told us we never took our truck they said they never did work to our truck and they they don’t want to look air history they told us to go to the dealer where we buy the truck the way we understand it’s they we can go to any GMC dealer and the reason we did not buy. The truck with them it is because they didn’t help us that’s why went to another dealer also I took a picture they add DEF to my Fidel truck it’s really bad they not even clean it up honestly I am very desapointed we make a claim we need another key they su post to filll ou a paper wor to get the refund for what we paid for the key on the dealer till now they haven’t send it to me I haven’t go because the way they treat us I not even want to go back or call I hope you can help us this is not right what they did to us and our truck☹️

Feb 11, 2022 -

aranaramirez1Ana responded

My phone number it’s 435-230-4400 and my email address is aranaramirez1@gmail.com thanks

February 09, 2022

Work done quickly and efficiently, while I waited. Customer service was excellent. They kept me informed of their progress. More

by Moser.denton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Hansen Motor Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Matt Hansen Matt@hansenmotors.com

February 09, 2022

Friendly, fast, kind, knowledgeable and professional staff. Always remember who I am. Minimal wait times. More

by Myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Hansen Motor Company responded

Thank you for your very kind review, Myra. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

February 05, 2022

❤️❤️❤️great service! I appreciate the fast and knowledgeable mechanics and the value is irreplaceable! Thank you More

by gforceg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2022 -

Hansen Motor Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Hansen Matt@hansenmotors.com

February 04, 2022

The service staff is so responsive anytime you call. They work very hard to make your experience convenient to you. More

by beckster50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Hansen Motor Company responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Hansen Motor Company. Please don't hesitate to reach out if you need anything else. Matt Hansen Matt@hansenmotors.com

February 03, 2022

I always use Hansen and have never been disappointed with the service or how I am treated. More

by bjmoriarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2022 -

Hansen Motor Company responded

BJ, Thank you! Hansen and appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

January 28, 2022

They were very prompt and professional and did a great job!!! even opened the door for me when I came back to pick it up! Very impressed!! More

by SROHOLT28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2022 -

Hansen Motor Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company!

January 28, 2022

The service here is always prompt and they make sure everything my need is taken care of. Cody has been working with me for me for many years with whatever service is needed on my vehicle, He's great. More

by joemoy60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2022 -

Hansen Motor Company responded

We are very happy to hear that Cody and our team have provided you with great customer service! We sincerely value your business and look forward to your next visit.

January 27, 2022

The service guys were great to work with. Tyler was professional and treated me most respect. More

by dbach7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Valberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Hansen Motor Company responded

Thank you so much for your kind words for Tyler and our team, and for taking the time to leave us this wonderful feedback!

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