Harbor Nissan

A VERY NICE CAR PURCHASE EXPERIENCE I recently found a used 2014 Jeep on Car Grugru that seemed to meet my future need (tow a boat when I retire) I emailed the dealership & soon I was se I recently found a used 2014 Jeep on Car Grugru that seemed to meet my future need (tow a boat when I retire) I emailed the dealership & soon I was setting up an appointment with my sales rep A J Bergers. He did a great job of presenting the vehicle & was able to show me (an OLD DUDE) how to use all the new high tech items - he even helped me pair up the vehicle with the Bluetooth on my phone. The sales experience was no hassle & the new finance rep was knowledgeable & Quick. I sole high end vehicles during 1985-1986 and I can say with assurance that these people know what they are doing and do it well. I would have no problem recommending a friend or family member to purchase a vehicle from Harbor Nissan - More

We'll taken care of All were helpful and cooperative. Young lady working in front very friendly and helpful. She asked people waiting for service if they needed anything All were helpful and cooperative. Young lady working in front very friendly and helpful. She asked people waiting for service if they needed anything like coffee, water etc. she always had nice smile and looked like she really liked her job More

no longer recommend ! Just moved here last June from Ct. Been to Harbor Nissan twice. This time I Went for oil change and have other issues addressed. Was approached in Just moved here last June from Ct. Been to Harbor Nissan twice. This time I Went for oil change and have other issues addressed. Was approached in waiting area by a salesman about possibly upgrading to new. Was bored so I walked outside with him. Meanwhile the service report had been removed by the salesman so the service dept. didn't recall what else I wanted checked. I finally told the salesman that I had to leave (2 hours after my service appt). The salesman gave me my keys. I went to my vehicle and realized I never got the service ticket, so I went back to service and they said the service tag had disappeared and my other issues were not addressed ?? He wasn't happy with the sales team either. The Salesman never told service they took the service ticket. I left there not happy with the sales people more than the service folks. Seems like sales will do anything to make a sale even at another departments expense. I don't plan to return to Harbor Nissan for service, and certainly NOT for sales. There is a Nissan dealer closer to my home anyways. More

My sons first car buying experience😁 The best experience I have ever had buying a car. It was my sons 16th birthday present (the car) and these guys made it an absolutely joyful experienc The best experience I have ever had buying a car. It was my sons 16th birthday present (the car) and these guys made it an absolutely joyful experience. They even gave us lunch!!!! Wow!! What a gem to find this wonderful dealership. I will absolutely recommend them to everyone I know. Good Job Harbor Nissan.. Keep up the good GREAT. work. As we all know buying a car is like going to the dentist...you don't want to; but you have to. It takes forever, the salesman gets you, and they keep passing you along to other people until you leave..... NOT HERE!! Our salesman was with us the whole time, and even brought our new car right to us . What a wonderful group! More

The Best car buying expierence you can have. Just want to thank Richard Caracciolo,Russell Knox and Tom Hines for making my car purchase such a pleasant one. I have been in the car business mysel Just want to thank Richard Caracciolo,Russell Knox and Tom Hines for making my car purchase such a pleasant one. I have been in the car business myself for several years and I know when a dealer is playing "Games".This was not the case at Harbor Nissan and I commend all of you for being honest and not just focusing on the sale but the customer. More

Very satisfied Your service department is excellent. I am a Canadian who spends the winter in Deep Creek. If I had to purchase a vehicle, Harbor Nissan will be the f Your service department is excellent. I am a Canadian who spends the winter in Deep Creek. If I had to purchase a vehicle, Harbor Nissan will be the first place I will go because of their service More

Took 2 hrs to get oil change, WITH AN APPOINTMENT! Scheduled appt for oil change and tire rotation. Was also scheduled to see Joe Moore. Was immediately approached by sales person to trade in vehicle. Scheduled appt for oil change and tire rotation. Was also scheduled to see Joe Moore. Was immediately approached by sales person to trade in vehicle. After his rude and pressured approached, I firmly told him not interested. He STILL pushed further by sending me and E-mail. Took Mr. Moore 1 hr and 15 mins to finally meet. He was polite and answered my questions. Originally, I see was told to talk to Carmen Byrd. Then told "he doesn't talk with customers". Yet, ironically he was the reason for my 2 hr delay for oil change, as he held off on my vehicle service till after I spoke with Mr. Silva, and then was told no need for tire rotation, which was the root cause of all of the discord. I will take advantage of free oil changes, but will NEVER buy or recommend Harbor Nissan to anyone! More

oil chng I got there without an appointment (since procedures had changed as of 1/1/16) and service was completed within an hour and a half. I got there without an appointment (since procedures had changed as of 1/1/16) and service was completed within an hour and a half. More

Terrific Customer Service My previous experience in buying (or leasing) a vehicle was not usually a pleasant endeavor. Harbor Nissan changed all that for me. McKenzie Klasing My previous experience in buying (or leasing) a vehicle was not usually a pleasant endeavor. Harbor Nissan changed all that for me. McKenzie Klasing was a very Knowledgeable, helpful, and responsive salesman. Russ Knox, the sales manager, and Martin Audath, the finance manager were equally terrific providing a high level of very personal customer service. I will not hesitate to recommended Harbor Nissan. More

Great Sales Associates and awesome customer service! If you're looking to buy a car, Harbor Nissan is the place to go! They take car of you and make buying a breeze! If you're looking to buy a car, Harbor Nissan is the place to go! They take car of you and make buying a breeze! More