Harbro Sales & Service Inc

I had never used "Harbro's" services before. My Grandson recommended them and I was gratefully surprised. I was in dire need of some emergency service and could find no one to help me o before. My Grandson recommended them and I was gratefully surprised. I was in dire need of some emergency service and could find no one to help me out. I called their Webster facility and was told by the very professional "Service Provider" Ed Barnes, to "Bring 'er in and they would see what they could do for me. All I can happily say is, they bent over backwoods to help me out and very proficiently at that. As for the cost for their services? It was WELL within what I expected. Especially under the circumstances. I am giving this well deserved rating because I believe more people should find out, as I did, of this wonderful company and these great people. Sincerely, E.J. Mathews. More

I am a first time car buyer and was very nervous about the whole process. Then after meeting with Jeremy he made it not so scary. I found it very easy to talk to him and ask him questions. He helped me p the whole process. Then after meeting with Jeremy he made it not so scary. I found it very easy to talk to him and ask him questions. He helped me pick out a great car that i am absolutely in love with! More

This is the most welcoming group of service people I have had the pleasure of working with. The day my old car broke down, Mark Hare and Dave Curini made my car crisis a priority. Within an hour, I had a ren had the pleasure of working with. The day my old car broke down, Mark Hare and Dave Curini made my car crisis a priority. Within an hour, I had a rental car to use for the night and great car options to buy to choose from that worked with my very low budget. They sincerely counseled me all day, and there was not a moment I felt like I was being scammed or pressured to buy a car that I would not like or be able to afford. They listened inventively and answered my questions thoroughly. They took everything I had to say into consideration, and I left with a 2011 Chevrolet Cruze that I could not be more happy with. This dealership treats you like family, and I have the utmost respect and appreciation for Mark and Dave. I will, without hesitation, turn to these guys for all of my car needs. More

I purchased my Nissan Altima back in 2006 and I have NEVER owned a vehicle longer than 5 years. Every visit I make to Harbro it is a good experience. They go above and beyond to help my situation. I NEVER owned a vehicle longer than 5 years. Every visit I make to Harbro it is a good experience. They go above and beyond to help my situation. I would recommend Harbro to my friends and relatives. More

I have come to expect friendly, fast and efficient service here. Eddie was busy multi-tasking by fielding phone calls with a head set and raking leaves in the yard at the same time. Dan and Chris we service here. Eddie was busy multi-tasking by fielding phone calls with a head set and raking leaves in the yard at the same time. Dan and Chris were busy with repairs but they always take the time to come in to explain what they are doing which I find very helpful. I often recommend their service department to friends and family. Greg S. More

Last night after getting a jump from AAA I was driving past Harbro in Webster on my way home. I stopped to see if they might be able to help me with a new battery. It was late so it was a long shot. Eddie past Harbro in Webster on my way home. I stopped to see if they might be able to help me with a new battery. It was late so it was a long shot. Eddie and Dan were terrific! Dan was leaving as I arrived and turned right around to see if he had a battery for me. Now that is service folks! Not to mention they were pleasant and made me laugh! I will be back, thanks guys! More

They treated us like family. He did not push me into any purchase. Which was a plus. He was honest and very helpful in every move we made. purchase. Which was a plus. He was honest and very helpful in every move we made. More

I just purchased my fourth vehicle from Harbro Auto. I've never dealt with a friendlier sales staff than the crew at Harbro. I've had the pleasure of purchasing three vehicles through Tim Burrows and th I've never dealt with a friendlier sales staff than the crew at Harbro. I've had the pleasure of purchasing three vehicles through Tim Burrows and the most recent from Dave Curini. They make the buying process incredibly easy and they are always very knowledgeable about their vehicles. Aside from their sales department, their service department is also great. They've always had my vehicles serviced quickly and professionally. No doubt I'll be going back to Harbro for any future vehicles! More

I went to Harbro this past spring and bought a car that i I went to Harbro this past spring and bought a car that i settled for (due to the fact i was more than grateful for a loan). My orginal purchase had I went to Harbro this past spring and bought a car that i settled for (due to the fact i was more than grateful for a loan). My orginal purchase had multiple and dangerous complications that harbro did indeed fix free of charge, but considering these problems continued beyond the waranty period i returned to Harbro upset and frustrated. At that point and time my Aveo was over heating beyound safety regulation and this wasnt the first time. By the time i reached the dealership i was greeted by Mark from the service portion of the business. As i bluntly expressed my displeasure with the car i suggested he do his best to take my car back and find me something better suited. Upon my request he sent me to a young gentleman by the name of Jeremy King.To my surprise Jeremy listened to my concerns and consoled me with the idea of getting a new car without any further frustration.The next day I recieved a rental vehicle and my journey to a new lovely Kia started. Within the week my old car was fixed and Jeremy did everything he could to find a car that i would love and be able to feel safe with my infant in.Not only did he help me find the car, he had my car refunded for almost the entire owed amount on my loan, then he got me a loan at a better rate within my price range, and took it upon himself to work around my schedule.He had a very friendly disposition that i appreciated considering my initial attitude toward the situation. Throughout the entire process Jeremy took everything i said into consideration, made my experience much more enjoyable than i expected and i will definitely give my business recommendations to Harbro because of him.Working in sales myself, i know how rare it is to find an employee with the customers best interest at heart and maintain working within limitations of the company, Harbro is lucky to have him.With that said i extend my best wishes to him with sucess in further business. Sincerly, Kaylee Lavallee More

Awesome! Jeremy King was exactly the salesperson we needed to close a deal quickly. He listened to what we wanted, provided us with several options, encouraged us to take a long drive to be sure we li needed to close a deal quickly. He listened to what we wanted, provided us with several options, encouraged us to take a long drive to be sure we liked the vehicle, and carefully went over the paperwork that made everything happen. Not only was the sale a fun experience, but the follow-up contact has assured us that we will get super customer service from Harbro. Thanks so much. Yvonne and Les More