
Harbro Sales & Service Inc
Whitinsville / Webster, MA
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had a few day's left on my warranty,(3), and my brakes started acting up. No big safety concern at the time but could become so in the winter on slippery roads. My 2004 Ranger has a 4 wheel ABS system and started acting up. No big safety concern at the time but could become so in the winter on slippery roads. My 2004 Ranger has a 4 wheel ABS system and the front wheel sensors were not sensing correctly. Dan Plasse took a ride with me and confirmed the sensors were bad. Went into the office and talked to one of the owners, forget which first name. He looked up the parts availability and cost. The front wheel hubs had to removed and the sensors replaced, OR, they have an up-grade where the sensors are part of the wheel bearings. The upgraded setup costs more but the labor is less and you get new wheel bearings in the bargain so the total cost is about the same. Your choice! I said, I'll take the new wheel bearings. The owner asked, "When would you like to have it done?" I said, "'Tongue in cheek,"Tomorrow". He said what time do you want to drop it off it will take a few hours? I almost fell out of my shoes. I mean, I thought he was kidding around with that FAST response! The truck was fixed!!! Dan Plasse walked up to me with a radio knob, it was missing when I bought the truck. He noticed and said he would get one for me, two month's prior. These guy's honer their commitments, they don't forget a promise. More
Tony was extremely knowledgeable, friendly and helpful. The staff at Harbro is top notch! I would definately recommend to friends, business associates and family members. The staff at Harbro is top notch! I would definately recommend to friends, business associates and family members. More
I brought my 2008 Ford Edge in for service at Harbro. I spoke with Andrea who was very polite and cheery. My car was serviced in quick amount of time and they did a full inspection of my car and I was ver spoke with Andrea who was very polite and cheery. My car was serviced in quick amount of time and they did a full inspection of my car and I was very satisfied with the service. I will be back again! More
I went to harbro Sales in search of a used pick up truck for my company. I typically do not like purchasing used vehicles. Usually you get a high pressured salesperson that tries to push you into what the for my company. I typically do not like purchasing used vehicles. Usually you get a high pressured salesperson that tries to push you into what they need to sell...not what you want. Tony Waters listened to my needs. From vehicle size to my budget. They did not have what I was looking for and instead of me pushing into something they had in stack Tony went on a mission. He quickly found a vehicle that met all my criteria. When searching for a used vehicle there is no question as to where to go and who to see. More
Dave was very helpful in finding me a car and finding it for me fast. Im very thankful for all the help, and look forward to doing any future business with them. for me fast. Im very thankful for all the help, and look forward to doing any future business with them. More
I was in need of an oil change and a family member suggested Harbro's Sales & Service. I was very pleased with the experience. Tony, Ed and Dan were all very professional and efficient. Price of s suggested Harbro's Sales & Service. I was very pleased with the experience. Tony, Ed and Dan were all very professional and efficient. Price of service was excellent as well. I will be returning in the future for any purchase or repair and would recommend anyone do the same. Thanks again!!! Maryanne Lange More
We do all business with Harbro! I have been to other dealerships in the area and told them the deal we were getting while shopping around and they were very surprised! dealerships in the area and told them the deal we were getting while shopping around and they were very surprised! More
My car buying experience with Harbro was very positive. I didn't feel any pressure to buy, and I felt that Mike and Dave were very interested in making sure that I was getting a good reliable vehicle that I didn't feel any pressure to buy, and I felt that Mike and Dave were very interested in making sure that I was getting a good reliable vehicle that I would be happy with. They are clearly looking to develop a long term customer relationship and they've made a good first step. More
I gave the rating I have because I was shown great customer service, took care of my need right away, as a drop in more than once. Their work was always done correctly. They have always had a great fr customer service, took care of my need right away, as a drop in more than once. Their work was always done correctly. They have always had a great friendly attitude. Alway's a great experience to go to Harbro, one is treated with respect,& caring. And the price is great, never felt over charged, or financially taken advantage of. I would alway's give them a great reference!! More
I had an appointment today at Harbro to look at an issue I am having with my exhaust system. Dan, John and Eddie collectively diagnosed the issue and we will be moving forward with the repair. The service d I am having with my exhaust system. Dan, John and Eddie collectively diagnosed the issue and we will be moving forward with the repair. The service dept in Webster is very professional and they are all a pleasure to work with. My experience with Harbro has always been top notch and I would recommend their sales and service to everyone. More