Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,480 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,480 reviews
June 28, 2012
Tom the sales person in Webster was very pleasent and sympathetic about my needs and budget. He wasn't pushy in any way but at the same time was there if i had questions. Andrea was very courteous and pr sympathetic about my needs and budget. He wasn't pushy in any way but at the same time was there if i had questions. Andrea was very courteous and profesional to any problems we encountered. Dan, the head mechanic at the Webster branch was instrumental in locating and/or solving problems caused by others. He was very profesional and knowledgable about the problems or questions I had. I would be comfortable bringing any of my vehicles there for service. More
by amanda71
Employees Worked With
Dan & Andrea
June 21, 2012
If you are looking for a used car, Harbro is the place to go! The staff is friendly, knowledgable and always willing to "go the extra mile" to keep customers satisfied. I recently traded in my yellow '05 F go! The staff is friendly, knowledgable and always willing to "go the extra mile" to keep customers satisfied. I recently traded in my yellow '05 Ford Focus "Sunshine" (purchased through Harbro), for a fun VW beetle convertible! Tony is absolutely fabulous! He is not your typical "used car salesman". He goes out of his way to be sure the customer leaves the lot smiling! Patient, knowledgable, accommodating, courteous,honest and fun are not adjectives you would normally attribute to a used car salesman...but those describe the quality of character you will find when dealing with Tony. If you are looking to purchase a used car...go talk to Tony, at Harbro..the best used car dealership around! You'll be happy you did! More
by weuseplastic
Employees Worked With
Tony Waters
June 15, 2012
Very good service. Very helpful and fast. Employees were very friendly, knowledgeable, and helpful. Would definately refer friends and family to this dealership. When there are issues the employees get them very friendly, knowledgeable, and helpful. Would definately refer friends and family to this dealership. When there are issues the employees get them taken care of. More
by manhattan11602
Employees Worked With
chris sargent and dave malo
June 15, 2012
I would give this dealership a 10 out of 10 in sales and service.I was extremly pleased with the entire experience and I would recommend this dealship to any of my family or friends. service.I was extremly pleased with the entire experience and I would recommend this dealship to any of my family or friends. More
by daniellegiaquinto
Employees Worked With
Tim Burrows, Chris Sargent
June 15, 2012
I needed some service repairs done before I could get my car inspected. I had heard good things about Harbro and decided to give them a try. Wow! The service department actually took time to explain to me w car inspected. I had heard good things about Harbro and decided to give them a try. Wow! The service department actually took time to explain to me what needed to be done and why and gave me a great price. I really appreciated being treated like a valued customer - so few businesses have that mentality anymore. Thumbs way up for Harbro's service department! Professional, friendly, just a great staff! More
by Bad Cop
Employees Worked With
Service Department
June 15, 2012
I always buy my cars from Harbro. Their very friendly and I always buy my cars from Harbro. Their very friendly and helpfull. Was given a good trade in price for my car and was vey happy with the price of th I always buy my cars from Harbro. Their very friendly and helpfull. Was given a good trade in price for my car and was vey happy with the price of the used car I bought. Will recommend harbro to my friends and family. More
by dsl_tender
Employees Worked With
Dave Malo
June 12, 2012
We just purchased our 2nd car from HARBRO and we are more then satisfied with our New 2007 Toyota Camry. We will recommend HARBRO to any one looking to buy a Car. Thanks Dave Malo, Chris Sargent and the whol then satisfied with our New 2007 Toyota Camry. We will recommend HARBRO to any one looking to buy a Car. Thanks Dave Malo, Chris Sargent and the whole team at HARBRO More
by JArias
Employees Worked With
dave malo..and chris sargent
June 11, 2012
Very pleased, walked into to purchase a vehicle, left with one the same day. The vehicle was financed at a good rate & I could afford the payments with an extended warranty. The staff was excellent and with one the same day. The vehicle was financed at a good rate & I could afford the payments with an extended warranty. The staff was excellent and friendly to work with, they listened to my needs. Would definitely purchase another vehicle from Harbro Auto Sales. More
by angkaye2010
June 11, 2012
Just a great dealership to work with. I said the truck needed brakes before I bought it, Harbro said OK and fixed them. Also at my request did an alignment. needed brakes before I bought it, Harbro said OK and fixed them. Also at my request did an alignment. More
by jford9841
Employees Worked With
Dave Malo
June 09, 2012
It is always a pleasure to stop in for Service at Harbro in Webster. Andrea is friendly and efficient. She provided me with updates and information regarding my vehicle repair in a timely manner. Dan Plasse in Webster. Andrea is friendly and efficient. She provided me with updates and information regarding my vehicle repair in a timely manner. Dan Plasse is one of the BEST mechanics I have ever met. He diagnosed my vehicle quickly and correctly. It is running great. Matt was also helpful to me, answering my questions regarding maintenance of my vehicle. All in all, I had an outstanding experience with the Webster Service Department. I will recommend the Webster Service Department to all of my friends and family. More
by stilllaughing
Employees Worked With
Andrea, Dan, Matty
